Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

Total scammers. If I could give 0 stars I would, order never received, do not reply to e mails. I should have read the reviews before I ordered, eventually contacted my bank who gave me a refund.

Betygsatt 1 av 5 stjärnor

DO NOT ORDER FROM 'SMDIRECT.NET'. Family member asked me to place an order with these scammers. Order placed 16/01/26, thankfully via 'Paypal'. Other than initial order confirmation no items, tracking... Se mer

Betygsatt 1 av 5 stjärnor

They don't respond - Incorrect product received - I ordered 3 bags of Potting Mix soil and received received the wrong soil (Peat Free Premium All Purpose Compost). Contacted them twice via their we... Se mer

Betygsatt 5 av 5 stjärnor

I buy my dog biscuits from SM Direct on a regular basis. The price is better than anywhere else and although delivery is sometimes a little slow I have always received my items. I pay via PayPal as n... Se mer

Företagsinformation


Kontaktuppgifter

1,6

Mycket dålig

TrustScore 1.5 av 5

63 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen inbjudningshistorik registrerad

Det här företaget har inte bjudit in sina kunder. Omdömen kanske inte är representativa

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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

1,6

Alla omdömen

(63)

14 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 1 av 5 stjärnor

DO NOT BUY ANYTHING FROM THIS SCAM…

DO NOT BUY ANYTHING FROM THIS SCAM FRAUDULENT WEBSITE!
I PLACED AN ORDER FOR SOME XMAS LIGHTS AND PAID OVER £70 BUT NEVER RECEIVED THEM.
MADE NUMEROUS ATTEMPTS TO CONTACT THEM BUT NOT ONE REPLY OR UPDATE. HAVE HAD TO RAISE A DISPUTE TO GET MY MONEY BACK.
WEBSITE SHOULD BE CLOSED DOWN AND OWNER SHOULD BE PROSECUTED

29 juli 2023
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Buy elsewhere.

They don't respond - Incorrect product received -
I ordered 3 bags of Potting Mix soil and received received the wrong soil (Peat Free Premium All Purpose Compost). Contacted them twice via their website form and also by email direct but two weeks later no reply. Others have reported the same issue when contacting them. This is my first poor experience when buying online, other vendors always happy to take responsibility. Don't take the risk, go elsewhere.

5 april 2023
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Order was never delivered

Ordered several bags of topsoil. Said they could deliver in two days. Did not deliver and went quiet. I chased. No answer. Phone going through to voicemail.

17 april 2023
Omdöme utan inbjudan
Betygsatt 4 av 5 stjärnor

I’d ordered a small item (plant feed)…

I’d ordered a small item (plant feed) and paid for it before I came across these reviews. At this point, I thought that I was going to have to put it down to experience.
Then, today, it arrived. A few days late but exactly what I ordered.
I wouldn’t normally write a review just because a company honoured their side of the bargain. That should be a given. In this case, however, I thought I might provide the single, genuine, decent comment here.

14 april 2023
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Why does this seller have 100% positive…

Why does this seller have 100% positive feedback. I bought an air fryer - delivery time was changed 3 times . I contacted seller and was given same one word reply each time. Item eventually arrived in a damaged box and cracked. I was so annoyed by then I opened a PayPal case. I stupidly closed it when seller sent return postage label but then it wouldn’t work. He gave his adress so I sent fryer back as it was useless. Now refusing to answer emails and hasn’t refunded purchase price even though tracking says it was delivered back. PayPal and Evay won’t step in as I closed the case so I am £115 poorer. I have contacted the FOS who have taken up my case but they can’t intervene yet. Avoid this seller - he should be banned from eBay. Customer service is non existent

10 mars 2023
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Order never arrived

Order never arrived. No reply to emails, phone calls or replies on PayPal. Currently trying to get my money back via PayPal. AVOID! This business should be shut down so he can't scam anymore people!

19 januari 2023
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Order did not arrive no contact with Mr…

Order did not arrive no contact with Mr Majid after trying to ring and numerous Emails had to claim my money back through PayPal which are investigating why he has so many bad reviews do not buy anything off this company as you will be wasting your time and money

21 januari 2023
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Don't buy anything from them

Returned Xmas lights 3wks ago and have sent 4 emails of which they never answer all I want is my money back they were quick enough to take my money so now I've had enough and I am taking this further

11 november 2022
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Rude and useless.

Rude and useless.
Took the money quickly.
No response to three emails trying to find out where my stuff was.
I threatened to go to the credit card company and got a refund without a word of explanation or apology.
Two weeks wasted. Useless bunch.
Is Lee Day a genuine reviewer?

4 september 2022
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Dreadful customer service

I ordered some plant saucers from this company, they sent smaller saucers than I ordered and are now ignoring my emails and phone calls. I wish I'd read other reviews about this company as this seems to be their normal way to deal with dissatisfied customers.

19 augusti 2022
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Absolutely and totally Shocking

Only wish there was a negative star I could have selected. Under no circumstances should you ever purchase from this hooky company. Takes your money you never get you goods and they will not respond or refund. Shocking in this day and age. I did try trading standards but they have made it so difficult to put a complaint in, it wasn’t worth it for £13. Don’t give them any more of your hard earned money!

16 juli 2022
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Given long enough to respond

Given long enough to respond to my email & phone call but nothing. Said would come 3-5 days & now it’s been a month & I cannot get hold of them.

28 juni 2022
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Do not order from this site!

If I could give it zero stars I would. Do not order from this website, they instantly take your money and do not send out the goods. Despite chasing 3 times, both with direct email and also via the website, I received no response and my credit card company have now refunded the costs.

28 april 2022
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Don’t judge on past reviews

I ordered from here and got my order confirmation, a couple of days passed and I didn’t have a dispatch email so I used the email address and asked if they had been dispatched or when will they be. I got an email straight back saying they were dispatched yesterday via Hermes. I then checked the websites trustpilot and the reviews were so bad and I thought it may have been a fake website and I was scammed so I then emailed back asking for tracking info and I got sent the tracking codes and today my parcels have come . I’m happy with the service from the website and the customer service thank you

3 mars 2022
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

If only there was a NO STAR option !

If only there was a NO STAR option ! This seller is a dishonourable and unprofessional trader who allows his customers to fight for a month or more to get their refund through their payment source for the goods they never send out.
The communications are one line at best and then stop completely and you are ignored. They don't even respond to PayPal when they are asked to refund for items never received. AVOID BUYING FROM THEM AT ALL COSTS.

1 februari 2022
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

They deserve 0 stars

This company deserves 0 stars! They took my money but never sent my order. I contacted them several times and heard nothing back. In the end I had to open a case through PayPal to get my money back. I wish I’d read the other reviews before ordering.

22 januari 2022
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

AVOID!

Email confirmation of order arrived (supposedly 3-5 day delivery) and payment was deducted immediately but item was not received. No response to three email enquiries. A phone call was answered and led to the promise of a full refund which, five weeks since the conversation, has not occurred.

13 januari 2022
Omdöme utan inbjudan

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