I was slightly skeptical, as the reviews were mixed but I decided to take a chance and hope for the best! I was blown away with what I received! My personalised puzzle was a way that I used to ask my... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I ordered a photo calendar and I’m delighted with it. The print quality is excellent, the colours are clear and vibrant, and the paper feels really sturdy. The online editor was easy to use and upload... Se mer
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Everything perfect, starting from booking, contact and event!!!! Well recommended!!! Definitely we will come back soon!!!
Företaget har svarat
Ordered a simple bowl as a small Christmas present on the 9th of December, paid extra for tracking and all that, and unfortunately it did not arrive. When you try to check the "tracking" system on the... Se mer
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Företagsinformation
Skrivet av företaget
Smartphoto is one of the pioneers of digital photo printing. Over 4 million consumers are using our services in 14 European countries. Our intuitive web platform helps you share your pictures, and create stunning photo products. At the Smartphoto website you can easily upload and share your pictures, high quality photo product like prints, photo books, greeting cards, canvas or gifts, all at affordable prices. The digital photos are printed at one of the most advanced European laboratories on real, high-quality photographic paper. Smartphoto offers very competitive prices, allowing you to take advantage of the large number of photos processed daily at our laboratory.
Smartphoto advantages:
Skrivet av företaget
- Our goal: 100% customer satisfaction guarantee on our products
- If you are unsatisfied with your ordered product you can make a new product for free. This is smartphoto´s unique smartpromise.
- smartbonus on all purchases
- Staying with us is rewarding! Every 3rd month we will sum up your total purchases at Smartphoto. Depending on your spending on Smartphoto you will receive a discount code that you can use to buy more products.
- smartservice - let us help you
- Experiencing Smartphoto´s world of photo products is easier than you think. But sometimes you need a little guidance: if you have questions about your order or need help with any of our products then our customer service is here to help. Welcome to Smartphoto!
Kontaktuppgifter
3,8
Bra
271 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från Smartphoto
Hi Caroline,
Thank you for your nice words, they mean a lot to us! We are so delighted to hear that you are happy with the service and products! Thank you! We hope to see you soon again! :)
Best regards
Miia @smartphoto
Svar från Smartphoto
Hi Carol,
Thank you for your review of the product.
I'm sorry to find that you are unhappy with the result of your order - I hope we were able to help you with this matter and find a solution. Thank you for taking your time to leave a review.
Best regards
Miia @smartphoto
Svar från Smartphoto
Hi
Thank you for your nice words, they mean a lot to us! We are so delighted to hear that you are happy with the service and products! Thank you! We hope to see you soon again! :)
Best regards
Miia @smartphoto
Svar från Smartphoto
Hi
Thank you for your nice words, they mean a lot to us! We are so delighted to hear that you are happy with the service and products! Thank you! We hope to see you soon again! :)
Best regards
Miia @smartphoto
Svar från Smartphoto
Hi Christine,
Thank you for your nice words, they mean a lot to us! We are so delighted to hear that you are happy with the service and products! Thank you! We hope to see you soon again! :)
Best regards
Miia @smartphoto
It was very fast…
Hello I am from Ecuador and I ordered a birthday calendar for my boyfriend in Belgium. It was very fast and my calendar really beautiful. My gift arrived before I expected. Thanks
18 april 2024
Svar från Smartphoto
Hi Karina,
Thank you for your nice words, they mean a lot to us! We are so delighted to hear that you are happy with the service and products! Thank you! We hope to see you soon again! :)
Best regards
Miia @smartphoto
Great quality
One of the best websites I found that was easy to edit my product and order! Fab quality and good price
6 mars 2024
Svar från Smartphoto
Hi Laura!
Thank you for your nice words, they mean a lot to us! We are so delighted to hear that you are happy with the service and products! Thank you! We hope to see you soon again! :)
Warm regards
Miia @smartphoto
Svar från Smartphoto
Hi,
Thank you for your nice words, they mean a lot to us! We are so delighted to hear that you are happy with the service and products! Thank you! We hope to see you soon again! :)
Best regards
Miia @smartphoto
Great quality
27 februari 2024
Svar från Smartphoto
Hi,
Thank you for your nice words, they mean a lot to us! We are so delighted to hear that you are happy with the product! Thank you! We hope to see you soon again! :)
Best regards
Miia @smartphoto
Great website
Great website, loved the photo book we made for a birthday gift. Easy to use and great quality.
21 februari 2024
Svar från Smartphoto
Hi,
Thank you for your nice words, they mean a lot to us! We are so delighted to hear that you are happy with the service and products! Thank you! We hope to see you soon again! :)
Best regards
Miia @smartphoto
Personalised iPhone 7 case…
Ordered a personalised iPhone 7 case and I’m delighted with the results. Very good quality photo printing and good quality case. I will use again and will recommend.
19 februari 2024
Svar från Smartphoto
Hi,
Thank you for your nice words, they mean a lot to us! We are so delighted to hear that you are happy with the product! Thank you! We hope to see you soon again! :)
Best regards
Miia @smartphoto
Fantastic service and quality
Fantastic service and quality. The photos are exactly what I wanted, absolutely delighted with what I received. Great, reliable company!
12 februari 2024
Svar från Smartphoto
Hi,
Thank you for your nice words, they mean a lot to us! We are so delighted to hear that you are happy with the service and products! Thank you! We hope to see you soon again! :)
Best regards
Miia @smartphoto
Svar från Smartphoto
Hi,
Thank you for your nice words, they mean a lot to us! We are so delighted to hear that you are happy with the service and products! Thank you! We hope to see you soon again! :)
Best regards
Miia @smartphoto
Svar från Smartphoto
Hi Donella,
Thank you for your nice words, they mean a lot to us! We are so delighted to hear that you are happy with the service and products! Thank you! We hope to see you soon again! :)
Best regards
Miia @smartphoto
Delighted with my purchase
Delighted with my purchase, was super easy to upload photos from my phone and create my gift. Arrived quickly and delighted with the quality. Thanks!
17 januari 2024
Svar från Smartphoto
Hi Rachel,
Thank you for your nice words, they mean a lot to us! We are so delighted to hear that you are happy with the service and products! Thank you! We hope to see you soon again! :)
Best regards
Miia @smartphoto
Very pleased with my purchase
22 januari 2024
Svar från Smartphoto
Hi Joe,
Thank you for your nice words, they mean a lot to us! We are so delighted to hear that you are happy with the service and products! Thank you! We hope to see you soon again! :)
Best regards
Miia @smartphoto
Louis
I recently lost my doggy pal Louis and was looking for a way of having him close to me when I came upon this company. Reasonable price and came in good time. So much so that my husband wants one too
17 januari 2024
Svar från Smartphoto
Hi Ruth,
Thank you for your nice words, they mean a lot to us! We are so delighted to hear that you are happy with the service and products! Thank you! We hope to see you soon again! :)
Best regards
Miia @smartphoto
Great quality
16 januari 2024
Svar från Smartphoto
Hi Julia,
Thank you for your nice words, they mean a lot to us! We are so delighted to hear that you are happy with the service and products! Thank you! We hope to see you soon again! :)
Best regards
Miia @smartphoto
Need to improve the customer service
The order was delivered a lot later than promised so I didn’t have it in time for my friends going away party. I contacted the customer service team looking for an update and no one ever responded to my query so I was just left waiting. Not great customer service at all.
27 december 2023
Svar från Smartphoto
Hi Laura,
I am so sorry to hear that you didn't get a response to your case, please contact us againg on contact@smartphoto.ie so that we can find out what has happened.
Best regards
Miia @smartphoto
Never Arrived!
Never Arrived!
No response from customer service beyond 'we received your email'
18 december 2023
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.