Smarthomesounds Omdömen 

Quite recently I bought a pair of speakers via their online shop. They arrived damaged (thanks dpd). Smart Home Sounds, and in particular, Amelia, were fantastic. The whole process of dealing with them was a dream - polite, friendly and very professional. Sending back the damaged ones was easy, and within no time at all the replacements were with me and I was enjoying my music again. Wouldn't hesitate to buy from them again.

Loads of info to help get the right product for where you live and there wasn’t any pushing you to buy with then will buy again and always recommend to everyone I meet

Very efficient.
Easy to purchase.
Good customer service.
Kept me updated on my order.
Got a great deal on my purchase.
Great company, would recommend 👌

Quick delivery, delivered with care, excellent communication, would recommend.

Good website, backed by an informative you tube channel. Had no qualms ordering from Smarthomesounds.co.uk. Order was quickly processed and dispatched on the same day. Delighted with my pair of Sonus Era 100 / 100 SL which replaces a Naim Muso Gen 2 and in my view, sounds better. Highly recommend Smart Homes Sounds.

Ultra fast delivery, competitively priced, fitted precisely with 606 s3 speakrs.

Hi very good website very easy to find the soundbar I was looking for & good description of item ,
The delivery by dpd was good had lots emails to tell me why my order was my soundbar was a good price on smart home site ,

Good price, good product, and a really great level of service.
Thanks for such a speedy delivery after another supplier dropped the ball on this one.

I have ordered JBL speaker (best price I could find at the time), but when parcel was delivered I was not in. I couldn't find the parcel and contacted Smarthomesounds and they have been more than helpful to resolve the issue. Definitely recommend!

I rarely leave reviews, but on this occasion Smart Home Sounds absolutely deserve one.

Placing my order was completely stress free. I received regular updates throughout the process, from order confirmation and fulfilment through to dispatch and the expected delivery date. Everything was exactly as it should be.

Unfortunately, things then went wrong with the delivery when DPD incorrectly claimed they had attempted delivery, despite my CCTV footage clearly showing otherwise. It was at this point that Jamie at Smart Home Sounds stepped in, and I honestly can't praise him highly enough.

Jamie understood how frustrating the situation was and did everything he could to help. He contacted DPD on my behalf, kept me updated throughout, responded promptly to my emails and always let me know as soon as he had any new information. Although the delivery issue was completely outside Smart Home Sounds' control, Jamie took ownership of the problem and supported me every step of the way.

The parcel was eventually delivered the following day, a day later than I had originally requested, but throughout the entire process Jamie remained professional, courteous and genuinely committed to helping me achieve a satisfactory outcome. That level of after-sales support is becoming increasingly rare.

It's easy for a company to provide good service when everything goes to plan, but it's how they respond when something goes wrong that really demonstrates their commitment to their customers. Smart Home Sounds exceeded my expectations, and Jamie is a real credit to the company.

I would not hesitate to recommend Smart Home Sounds to anyone looking for quality products backed up by exceptional customer service. They have certainly earned my trust, and I will be returning to them for future purchases.

Thank you once again, Jamie, for your outstanding customer service.

Great value for money purchase, clearly these guys know their stuff.
Flexible payment plans, ordered at night, dispatched the next day and arrived fully tracked the day after.
Highly recommended

Smarthomesounds were very professional. They immediately acknowledged receipt of my order and kept me informed and despatched my order within 48 hours and it was delivered 24 hours later. Good information on the website and the speakers are excellent.

Very happy with my purchase got a excellent price tv was delivered next day so very happy thank you

I'm always a little apprehensive about ordering from somewhere new, but the reviews online reassured me and, in the end, I had absolutely nothing to worry about!

The speakers I bought were very competitively priced, and at checkout I was offered a discount on the matching stands, which I was planning to buy anyway, so that was a nice added bonus.

Communication throughout was excellent. I received prompt emails confirming my order, dispatch and tracking details - something that can sometimes be lacking with online retailers. Everything arrived the next day via DPD.

Overall, I'm really happy with the whole experience, from the price and communication to the delivery and, most importantly, the product itself. I'd happily order from Smart Home Sounds again!

Really helpful customer service who got back to me super quick. Fast delivery.

Excellent service, product arrived very quickly, and communication was quick and clear. Ordering from Smart Home Sounds really made me question why I would ever use other sites when this one is so good and friendly.

I Purchased 4 Sonos products and 2 speaker stands from Smart Home Sounds who are an authorised Sonos retailer. They matched a better deal elsewhere, plus you get a (better than most retailers) 6 year guarantee. Also included is next day delivery (inc Saturday and Sunday) with excellent communications and on-time delivery via DPD. Having purchased equipment from SHS before I wouldn't hesitate to recommend them.

Great service from a top notch company.
Great product.
Great price.
Speedy delivery.
What more can I say other than will use them again for sure.

Great support from Jamie, one of their specialists. Every question and concern addressed. When things haven’t gone as expected it’s been rectified swiftly. I’m looking forward to seeing how my audio plans come together after our building project is complete. I trust the advice and support from this company. Just be careful because this leads to spending more than you intend to! Not because of their prices, these have felt fair and they were able to honour a sale price even after it ended because of a delay in communication.

I wanted a pair of Sanus speaker stands for my Era 100 Sonos speakers.
They were priced very competitively from Smart Home Sounds and the ordering process was very straightforward with virtual next day delivery via DPD.
Can’t fault the experience.