SLIMBOOK Omdömen 

I have bought a Slimbook KDE (Ryzen 4800 CPU) some years ago and over time, due to self inflicted damage, had to replace some parts.
Not only is the Laptop an amazing piece of work, but the best overall is the very fast, personal and friendly support you get from their team. It takes barely 15 minutes to have an answer with a solution. And they try to fix it without for you to have to buy expensive replacement parts.
This is actually how it is supposed to be. Kudos guys! Thanks again for your help!

Ara per ara tot molt bé. Bon tracte, la primera impressió del producte rebut és molt bona.

Potser, ja que estan a València, podrien incorporar el català, o valencià, en l'atenció als clients i en la seua pàgina web. També he de dir que cap problema en la comunicació, sempre molt correcte i assertiva.

El ProX15 funciona de maravilla con W11 PRO+WSL como estación de trabajo. No me arrepiento de haber confiado en esta empresa que sigo desde hace tiempo.

Una consulta al servicio técnico, fue respondida de forma correcta en tiempo y contenido.

I have a slimbook essential and all I can say is that the computer is very performant and the staff is friendly and efficient in resolving any issues. I would definitely recommend this company.

Los PRO X 15 son estupendos como estaciones de trabajo. La atención del SAT es de las mejores que he visto en mi vida. No solamente responden rápido sino que el equipo es muy profesional. Si estás buscando atención de primera mano y evitar burocracia interminable, Slimbook es tu marca.

I am so happy with my new Slimbook. I have been searching for a long time for a good Macbook alternative with good Linux support, and great hardware and build quality. I stumbled onto this company deep in a Hacker News thread. This laptop exceeds all the requirements. The customer support team were very friendly and super helpful. I am so happy to be giving my money to this amazing company who are doing amazing work.

The customer service I received from Javier in particular was top notch. Tech works well.

I bought a Slimbook ProX 15 laptop about a year ago and I can't be happier with this purchase. The laptop is based on great hardware and its performance is very high.

The build quality is really high and I really doubt one could find a laptop with this quality standards and performance by a similar price from any other company.

The technical service is very good and fast. If you contact them via e-mail you'll get a quick response willing to help.

Excellent option to buy a computer with high quality and a very good price and to get an excellent post-purchase service.

It's really hard to find the right words to express the satisfaction I had buying my Executive 14 from Slimbook.

The machine is excellent, performant and beautiful. It arrived with SlimbookOS installed and for the first time in my life I bought a computer that did not need to be tweaked, reinstalled and hacked to fit my needs. It simply worked as expected.

But this is not Slimbook main point.

What really fascinated me was their pre and post sale support. They are quick, kind and with high tech skills. So much better compared to the classical support contact center of big techs.

I really wish good luck to this Spanish Company and I truly recommend everybody to buy from them, especially if your needs are above the average tech user.

Se me rompió la bisagra de sujección de la pantalla de mi portatil y a los pocos días ya estaba arreglado y de vuelta a casa. Felicitar al servicio técnico de Slimbook ;)

El servicio técnico es de primera, impresionante. Ten comprados dos ordenadores y además que estoy muy satisfecho con ellos una de las cosas más importantes para mí es el servicio postventa, y el de Slimbook está muy por encima del resto.

Review on the newest KDE Slimbook (got it today)

PROS:
* The company is really client-oriented, they answer very quickly on e-mail and solve every question. I asked to deliver the laptop as fast as possible, and I got it super fast shipped outside Europe - the assembly and testing took only 2 days. The even got me a TUX super key instead of the KDE logo on my request.

* Build quality is awesome
* Full GNU/Linux compatibility
* Great performance (with little struggle)

CONS:
* AMD controller didn't work on default KDE-Neon.
* Default Radeon driver is horrible (better install mesa-git and it will turn to a rocket). I really recommend the company to work on the default software, especially drivers (if it's shipped with KDE Neon it's worth to refine it a little)
*Keyboard backlight makes the keys even less legible

Conclusion:
It's just great for my needs. Had some trouble with drivers and horrible performance until I installed another distro and mesa-git drivers. The overall impression is fantastic except some minor issues. 4 stars only to remind the company to continue improving these products until they replace the monopoly corporations. Good luck!

Compré un ordenador ProX 15 de procesador AMD en 2020. Todo ha funcionado perfecto.

Hace un par de meses el teclado no respondía correctamente y contacté con el servicio técnico. Las respuestas, inmediatas. A pesar de que me caducaba la garantía, me dejaron el tíquet abierto hasta que lo pudiera enviar.

En menos de 1 semana tenía el ordenador de vuelta, en perfecto estado, reparado (el teclado), con una limpieza de ventiladores (no la pedí explícitamente) y una actualización de BIOS (lo pedí y me lo hicieron gratuitamente).

Muy muy muy contento con todo el equipo de Slimbook.

Es posible que la siguiente generación de ProX vuelva a pedirla (¿2024? ¿2025?...veremos...).

¡GRACIAS!

After ordering and now receiving my new ProX 15 which is a really well executed piece of equipment I have now also ordered a second machine. This one is a desktop.
You simply cannot fault their service from all their various departments. Ranging from technical through to shipping.

Very good experience. Whenever I have had a problem they have treated me very well. Very impressed with Javier's speed in responding to messages and the technical support

J'ai commandé un PC portable SLIMBOOK Executive 14 le 11/10/2022 pour développer. Au début, j'avais passé la commande au nom de ma société, la SAS Build Digital Solutions qui est basée en France, et j'avais payé la TVA Espagnole (IVA). J'ai contacté le support et ils ont été très réactifs pour me rembourser la TVA et me faire une facture professionnelle HT. Aujourd'hui, le 04/11/2022, j'ai reçu mon PC portable. Il m'a été livré par GLS, dans un carton sur lequel était marqué fragile. Le carton était en bon état, le transporteur en a pris soin. Il a mis 2 ou 3 jours pour venir d'Espagne et arriver jusqu'à Lyon. Le plus long aura été l'étape de réception des pièces, après SLIMBOOK assemble, teste et envoie très rapidement. Ils sont très rapides.
Mon PC portable est sous manjaro avec un SSD Crucial NVME d'1To et 32 Go de RAM. SLIMBOOK a tout configuré, il fonctionne parfaitement. La finition est excellente et il est très léger.

Although I really appreciated Javier's prompt responses to emails, the overall experience wasn't great. Having bought the top of the range model and paid a small fortune, everything should have been top quality. But the keyboard kept missing strokes and the characters were hard to see in the dark with the backlight not shining through enough. The software was also half-baked. Despite using Slimbook OS, the RGB keyboard often didn't light up after sleep, the Slimbook-own app didn't turn on the lightbar, and customising the colours to my own needs was only possible with a lot of detective work and hours of manual adjustment. It was also a very noisy machine. I later sold it on but of course made a huge loss on it.

Had some original issues with the unit once it arrived and had to ship it back. Once it was returned to me, I have had no issues at all. I use it as my daily work desktop, would absolutely recommend and the help from their support was top notch!

Tot han estat facilitats en el servei postvenda. Un 10. El model essential que he comprat és barat i relativament senzill però teclat agradable, lleuger i la pantalla es veu prou bé.

I acquired an ESSENTIAL Slimbook 15 inch AMD and one day, like out of the blue, the laptop went and died. So I had to send it back for repair -that after a prompt reaction by the technicians' team giving me directions and possible solutions, to no avail though. I sent it over to them but upon close inspection they found out the fault was one corner was damaged because it took a hit, something I can't recall, it must have fallen or something. Well, being this the case the guarantee shouldn't cover the cost of the repair, but all the same they changed the whole MOTHERBOARD for free!! I was left speechless. When I got the laptop back it worked wonderfully.
So yeah, I'm very impressed with their service and support, as well as being Slimbook a company which also supplies a good amount of software so you can fully customize and enhance your experience.