Horrible! When I first discussed completing my sleep test with this company I was promised a simple process. It's been anything but. It's IMPOSSIBLE to get in touch with a provider. My provider sp... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Kit should include a simple instructions card instead of having to print yourself or scanning a QR code. A better/stronger clip for the pulse oximeter cord. It slips off because it doesn't have a good... Se mer
Företaget har svarat
The whole process was extremely fast and easy! It was covered by my insurance too which made the process even simpler. Just a few quick virtual visits combined with wearing the ring for 2 nights (whic... Se mer
Företaget har svarat
I liked that I could do this testing at home, sleeping in my own bed. A little more turnover time would have been welcome. It was a holiday weekend when I was trying to return the device, I had comp... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Our mission is to eliminate most of the barriers standing between sleep tests and the people who need them. If you think you might have sleep apnea, we can help you get a sleep test so you can know for sure and get the treatment you need. By offering efficient, direct-to-patient sleep testing and diagnosis, we want you to have an optimal experience leading to treatment that improves your health and happiness. We strive to exceed the expectations of patients, doctors, and dentists and create a more efficient and effective method for testing and treating sleep disordered breathing in the United States.
Kontaktuppgifter
30011 Ivy Glenn Dr. #222, 92677, Laguna Niguel, USA
- (800) 753-3783
- info@sleeptest.com
- sleeptest.com
3,0
Medel
50 omdömen
Har besvarat 66 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
It could be done at home
It could be done at home. Instructions easy to follow.
20 oktober 2022
Omdöme utan inbjudan
Svar från sleeptest.com
Thank you, Darlene! We're so happy we found each other. We're also glad to hear you found our instructions were easy to follow. Best wishes on your sleep journey! We're honored to have been a part of it thus far. ;-)
Fine, but...
I liked that I could do this testing at home, sleeping in my own bed. A little more turnover time would have been welcome. It was a holiday weekend when I was trying to return the device, I had company, and the post office was closed Sunday and Monday, Columbus Day. The "you're late and you might incur a late fee"messages I received before the device arrived back to your facility made me feel uncomfortable, because I was doing the best I could, considering the timing. Reminders are fine, but the messages seemed almost threatening.
13 oktober 2022
Omdöme utan inbjudan
Svar från sleeptest.com
Ronda,
Thank you for taking the time to review your experience with SleepTest.com. We do try to have a quick turn-around to get results to our customers quickly. Thank you for your feedback regarding the holiday weekend. That is something for us to consider, moving forward.
Best wishes,
The SleepTest.com Team
People were very nice and helpful
People were very nice and helpful. The one drawback that I have is the way payments are set up. They charge for the test and then charge for the results. It would make more sense to charge all at once. Who's going to go thru the test, and not want the results?
26 september 2022
Omdöme utan inbjudan
Svar från sleeptest.com
Myron,
Thank you for taking the time to leave a review regarding your experience with us. We apologize that it wasn't clear that patients do not need to pay to access their results. Once our patients receive the automated email inviting them to schedule a post-test telemedicine appointment, they can message us from their SleepTest Patient Portal and request that their results and documentation be released to them. We will consider your feedback moving forward.
Best wishes,
The SleepTest.com Team
Kit should include a simple…
Kit should include a simple instructions card instead of having to print yourself or scanning a QR code. A better/stronger clip for the pulse oximeter cord. It slips off because it doesn't have a good grip on it. The machine showed red lights several times before I went to sleep the first night. I called customer service the next day, & they explained that could be normal for several reasons. There was no mention of this in the instructions. The second night was smoother due to being aware of the red light instances & familiarity with the equipment.
21 augusti 2022
Omdöme utan inbjudan
Svar från sleeptest.com
Robyn,
Thank you for taking the time to let us know about your experience with your at-home testing procedure. We do strive to ensure that our customers are confident in the process for their test. Thank you for the feedback as we will consider in going forward.
Best wishes,
The SleepTest.com Team
Would definitely recommend
They've turned out to be one of the most professional and genuine companies I have ever worked with. We had our doubts and misunderstandings with the company due to the logistics of the process - not the quality of the testing or anything like that. The owner stepped in and really did listen and take into account our concerns and immediately resolved the issues we were having. Can't ask for more.
20 juli 2022
Omdöme utan inbjudan
Svar från sleeptest.com
Ms. Paula, thank you for your kind words. We appreciate you taking the time to speak with our President, Ryan Javanbakht. He loves jumping in to support our patients and their loved ones. Furthermore, your insight was impactful and appreciated. We look forward to helping Curtis with his next steps!
Process was made as simple and easy as…
Process was made as simple and easy as possible
10 juli 2022
Omdöme utan inbjudan
Svar från sleeptest.com
Awesome! So glad you found this to be simple and easy! We're honored to be a part of your sleep journey and hope you find success in your next steps.
The test was very easy to use and was…
The test was very easy to use and was preferable to going to a sleep lab.
29 juni 2022
Omdöme utan inbjudan
Svar från sleeptest.com
So great to hear! Thank you for sharing. We hear this a lot and we're honored to do this for you in a much better setting...in your own bed, next to your loved ones, spouse, partner, dogs, cats, etc. lol!
Much better than in a sleep clinic
I have done a sleep study in a lab and it was no fun. If you've ever tried to get a good night's sleep in a hospital bed, you've pretty much experienced what it's like getting a sleep study done in a sleep clinic. For my new appliance, my dentist had me to an at-home sleep study with SleepTest.com and it was incredibly easy. The best recommendation I can give is that I was able to sleep with the sleep test on my body. There was nothing glued to my head, and just a couple of things to hook up. It wasn't bad at all. They shipped it right to my door and I just dropped it in a box with the shipping label they gave me and I sent it back. My dentist got my results back with the diagnosis and we were able to move forward with my treatment. Now I'm sleeping better than ever and I have to give some of that credit to sleeptest.com.
11 november 2021
Omdöme utan inbjudan
Svar från sleeptest.com
Thank you, Jonathan! We appreciate you taking the time to share. Your experience is one of the reasons we started SleepTest.com
So glad to hear you were able to get a correct diagnosis and move forward with treatment. Sleep well!
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