Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

I love the reformerly board. The delivery and the assembling were quick and easy. I love that it is quiet for exercising in the appartment and not dangerous for the small children if I leave it aroun... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

I lost my account, after some time, they were able to retrieve my points not so much account which was understandable. Fixed other issues quickly. Friendly, very polite and accommodating while underst... Se mer

Företaget har svarat

Betygsatt 3 av 5 stjärnor

The Pilates board works well, ordered from reformly specifically to get the bundle with workout programs. These programs are only available with a subscription even when purchased with a board and... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Ok I was a little bit skeptical about ordering this as I am not believing everything I see on Instagram. However, I cannot be happier with this product. I have MS, and I have been struggling with fati... Se mer

Företaget har svarat

Företagsinformation

  1. Fitness och näringslära
  2. Personlig tränare
  3. Träningsprogram

Skrivet av företaget

Reformly is on a mission to help women feel stronger, more confident, and in control of their health, starting right at home. We design smart, supportive home workout products that actually fit into busy lives, whether you’re returning to fitness, managing joint pain, or just getting started. Our flagship product, the Reformly Pilates Board, is part of a proven method that helps women build consistency, see results, and finally feel good in their bodies again. With short, guided routines, a motivating community, and everything you need delivered to your door, we take the pressure off and make progress feel possible. No matter your age or experience level. Thousands of women have joined Reformly to build a routine that sticks. Not with restrictive plans, but with realistic, feel-good movement. From premium, durable equipment to daily motivation through our app, we’re here to support your journey every step of the way. And with a Lifetime Warranty on all major products, we stand by your success for the long run.


Kontaktuppgifter

4,1

Bra

TrustScore 4 av 5

489 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har besvarat 98 % av sina negativa omdömen

Svarar vanligtvis inom 48 timmar

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 1 av 5 stjärnor

I have still not received my board

I have still not received my board, which was ordered at the start of February. I paid import tax which has not been refunded and the CEO of the company has refused to refund me any of the money that I have paid. Horrendous customer service.

7 februari 2026
Omdöme utan inbjudan
Logotyp för Reformly

Svar från Reformly

Hi Nuala,

Thank you so much for sharing your experience, and I’m truly sorry to hear how this has been handled so far. I completely understand how upsetting it must feel not to have received your board after such a long time, especially after also paying import fees.

This is absolutely not the experience we want for you, and I sincerely apologize for the frustration caused.

Could you please reach out to us directly at hey@reformly.com
with your order details? We will personally look into this for you and make sure you receive the assistance and resolution you deserve.

We truly appreciate your patience and the chance to make this right for you.

Warm regards,
Reformly Customer Support

Betygsatt 4 av 5 stjärnor

Great value for what I paid

Great value for what I paid. Easy to transport the reformer around and use at the house or out and about!

16 april 2026
Omdöme utan inbjudan
Logotyp för Reformly

Svar från Reformly

Hi Ashley,

Thank you so much for your lovely feedback. We are so happy to hear that you are enjoying the value of your Reformly board and finding it easy to transport wherever you go.

It is wonderful to know that you can stay consistent with your workouts both at home and on the go. That flexibility is exactly what we hope to bring to your routine.

We are so glad to be part of your fitness journey and appreciate your support.

Warm regards,
Reformly Customer Support

Betygsatt 5 av 5 stjärnor

I love the reformerly board

I love the reformerly board. The delivery and the assembling were quick and easy. I love that it is quiet for exercising in the appartment and not dangerous for the small children if I leave it around. Very practical for small appartments and I do about 20 different exercises now on it, thanks to your videos on the instagram page. It id a very nice addition to my routine. Best regards, Nikolina

16 april 2026
Omdöme utan inbjudan
Logotyp för Reformly

Svar från Reformly

Hi Nikolina,

Thank you so much for sharing your lovely experience with us. It truly means a lot to hear how much you are enjoying your Reformly board.

We are so happy that the delivery and assembly felt quick and easy for you, and that the board fits so well into your home and routine. It is wonderful to know that you feel comfortable using it in your apartment and around your little ones, and that our Instagram videos are helping you explore so many different exercises.

It sounds like you are making the most out of your workouts, and we are so glad to be a part of your fitness journey.

Warm regards,
Reformly Customer Support

Betygsatt 5 av 5 stjärnor

I like that it is guided and even…

I like that it is guided and even suitable for beginners. It is easy to follow and looking forward to seeing the results!

16 april 2026
Omdöme utan inbjudan
Logotyp för Reformly

Svar från Reformly

Hi Yen,

Thank you so much for your kind words. We are so happy to hear that you are enjoying the guided workouts and that everything feels easy to follow, especially as a beginner.

It is wonderful to know you are feeling confident getting started and we are so excited for you to continue your journey and see your results unfold.

Warm regards,
Reformly Customer Support

Betygsatt 5 av 5 stjärnor

Should have bought this sooner

Ok I was a little bit skeptical about ordering this as I am not believing everything I see on Instagram. However, I cannot be happier with this product. I have MS, and I have been struggling with fatigue, which affects me being mobile and exercising which I desperately need. This has made it so easy for me to start the 20 minute videos I’m following is just what I need. The board fits under my couch so it’s not taking any space at all. And better yet, I take it to my boyfriend‘s house whenever I go to visit him it fits in my suitcase and allows me to not stop doing it. I also have to say they were extremely helpful in the purchase process as the courier left it in the communal area of my building and it was stolen, so they were very understanding of the situation and sent another one which arrived with no problem at all.

24 januari 2026
Omdöme utan inbjudan
Logotyp för Reformly

Svar från Reformly

Hi Bruna,

Thank you so much for sharing your experience with us. Your message truly means a lot.

We completely understand the initial hesitation, and we are so happy to hear that the board has exceeded your expectations. It is incredibly inspiring to know that it has helped you ease back into movement in a way that feels manageable and supportive, especially with everything you have been navigating. Being able to follow short workouts and stay consistent, even while traveling, is such a powerful step and we are so proud to be part of your journey.

We are also really glad we could support you during the delivery situation. It means a lot to know you felt cared for and supported throughout the process.

Thank you again for trusting us. We are cheering you on every step of the way and so excited for you to continue progressing at your own pace.

Warm regards,
Reformly Customer Support

Betygsatt 5 av 5 stjärnor

Accommodating and understanding

I lost my account, after some time, they were able to retrieve my points not so much account which was understandable. Fixed other issues quickly. Friendly, very polite and accommodating while understanding my frustration. They are always there to help. Their workouts are fantastic and challenging.

13 april 2026
Omdöme utan inbjudan
Logotyp för Reformly

Svar från Reformly

Hi Sandra,

Thank you so much for taking the time to share your experience with us. We truly appreciate your kind and thoughtful words.

We understand how important it is to feel supported, especially when dealing with account concerns, and we are so glad our team was able to assist you and resolve things as smoothly as possible. It means a lot to know you felt heard and cared for throughout the process.

We are also so happy to hear that you are enjoying the workouts and finding them both fantastic and challenging. That is exactly what we aim for, and we love being part of your fitness journey.

Thank you again for your trust and support. We are always here for you whenever you need us.

Warm regards,
Reformly Customer Support

Betygsatt 5 av 5 stjärnor

Euie is starting her reformly y journey

I’m brand new setting mine up and learning what I need to know🙌I can tell you it felt like Christmas, I was so excited to get mine….. I would love to share more feedback as I get better and better at using it👏

13 april 2026
Omdöme utan inbjudan
Logotyp för Reformly

Svar från Reformly

Hi Euie,

Thank you so much for sharing this, it truly made us smile.

We absolutely love hearing how excited you were when your Reformly board arrived, that “Christmas morning” feeling is exactly what we hope for. It’s such a special moment starting something new for yourself.

You’re at the beginning of a really beautiful journey, and it only gets better from here as you grow more confident and comfortable with your workouts.

We would love to hear more about your experience as you continue, so please do keep us updated along the way.

We’re always here cheering you on.

Warm regards,
Reformly Customer Support

Betygsatt 5 av 5 stjärnor

LOVE this so much

LOVE this so much! Changed the game for my workouts!!

13 april 2026
Omdöme utan inbjudan
Logotyp för Reformly

Svar från Reformly

Hi Leah,

Thank you so much for your amazing feedback, we absolutely love hearing this.

It means so much to know that Reformly has been a game changer for your workouts, that’s exactly what we hope for every single customer.

We’re so excited for you to keep building strength, confidence, and consistency in your routine.

We’re always here cheering you on every step of the way.

Warm regards,
Reformly Customer Support

Betygsatt 5 av 5 stjärnor

I have wanted to do Pilates for a long…

I have wanted to do Pilates for a long time but between the cost of classes and my busy schedule it’s been hard to start. I’m excited about starting this journey. I just got my board and accessories and I’m getting ready to start today!

13 april 2026
Omdöme utan inbjudan
Logotyp för Reformly

Svar från Reformly

Hi Teresa,

Thank you so much for sharing this, it’s so lovely to hear.

We completely understand how hard it can be to get started with Pilates, especially with busy schedules and the cost of classes, which is exactly why Reformly was created.

We’re so excited for you as you begin your journey. Starting is always the biggest step, and it sounds like you’re in the perfect place to do it on your own time and at your own pace.

Wishing you the best first session, and we’d absolutely love to hear how you get on.

Warm regards,
Reformly Customer Support

Betygsatt 2 av 5 stjärnor

I have tried to return with NO response…

I have tried to return with NO response other than automated message. Says free workout in app but want to charge you and put card on the app. Don't want to put a card on app that was suppose to be free

13 april 2026
Omdöme utan inbjudan
Logotyp för Reformly

Svar från Reformly

Hi Rosa,

Thank you so much for taking the time to share your experience, and I’m really sorry to hear how this has felt on your end. I completely understand your concerns, especially when it comes to returns and being asked for payment details when you were expecting free access.

I’ve checked on your case, and we did respond to your message on March 24. It looks like we were waiting for your reply so we could continue assisting you. I completely understand how easy it is to miss emails, so we would really appreciate it if you could kindly check your inbox or spam folder for our previous message.

In terms of the app, I want to reassure you that the onboarding process may ask for payment details, but this is only to activate the account and you are not required to continue with any paid subscription. You can still access the included free workouts without being charged.

We truly want to get this resolved for you and make this a smooth experience. Please reply to our previous email or let us know here once you’ve found it, and we’ll take care of everything for you.

Warm regards,
Reformly Customer Support

Betygsatt 3 av 5 stjärnor

Reformer board works well

The Pilates board works well, ordered from reformly specifically to get the bundle with workout programs. These programs are only available with a subscription even when purchased with a board and program bundle.

For me this product was not worth its price, since a subscription is needed which was not stated anywhere on the product or order confirmation.

9 april 2026
Omdöme utan inbjudan
Logotyp för Reformly

Svar från Reformly

Hi Ingeborg,

Thank you so much for taking the time to share your experience, and I’m really sorry for the confusion around accessing your workouts. I completely understand how important it is to receive everything you expected with your purchase.

I’d like to reassure you that the workouts included with your board are still available to you. Your purchase includes access to the Reformly Basic programs, which are:
• 14 Day Kickstart
• 60 Day Transformation Program
• 100 plus guided workouts

The subscription you’re seeing is part of the onboarding process required to sync your account with our updated app. It starts with a 7 day free trial, and you will not be charged as long as it is cancelled within that period. After cancelling, you will still retain access to your included workouts.

We’ve also sent you an email with step by step guidance on how to access everything. It’s a simple process, and we’ll make sure you’re fully set up and able to enjoy your workouts smoothly.

We truly appreciate your feedback and the opportunity to make this right for you.

Warm regards,
Reformly Customer Support

Betygsatt 5 av 5 stjärnor

I LOVE Reformly

I LOVE Reformly, both the included workouts, and the ones you have the option to purchase through the app. I feel energized, healthy, and accomplished as I continue to maintain my fitness goals.

12 april 2026
Omdöme utan inbjudan
Logotyp för Reformly

Svar från Reformly

Hi Lori,

Thank you so much for your wonderful review, it truly means a lot to us. We’re so happy to hear that you’re loving both the included workouts and the additional options in the app.

It’s amazing to know that you’re feeling energized, healthy, and accomplished while working toward your fitness goals. That is exactly what we hope to support every step of the way.

We’re so grateful to have you as part of the Reformly community.

Warm regards,
Reformly Customer Support

Betygsatt 3 av 5 stjärnor

the board is amazing!

the board is amazing!! only downside is the app isn’t free when it says it is

12 april 2026
Omdöme utan inbjudan
Logotyp för Reformly

Svar från Reformly

Hi Elly,

Thank you so much for your lovely review, we’re so happy to hear you’re loving the board!! 😊

We completely understand the confusion around the app, and we’d love to clarify this for you. With your purchase, you do get access to a selection of free workouts, including:

• 14-Day Kickstart Program
• 60-Day Transformation Challenge

These are all available to you at no extra cost inside the app.

The full library of 200+ guided workouts is part of the premium subscription, which is why you may see a paywall when exploring beyond the included programs.

If you need any help accessing your free workouts or getting set up, just send us an email at support and we’ll take care of you right away, we’ve got you 💜

Warm regards,
Reformly Customer Support

Betygsatt 5 av 5 stjärnor

Broke a sweat after one workout

Broke a sweat after one workout. Helps ground yourself and relieve stress. I am excited to continue my journey with the Reformly board.

11 april 2026
Omdöme utan inbjudan
Logotyp för Reformly

Svar från Reformly

Hi Bethany! 💜

Thank you so much for sharing this, we absolutely love hearing it!! 😊

There’s nothing better than that first workout sweat and that grounded, refreshed feeling after. We’re so happy the Reformly board is already helping you relieve stress and get into your flow.

We’re excited for you and your journey ahead, you’ve got this and we’re right here cheering you on every step of the way 💜

Warm regards,
Reformly Customer Support

Betygsatt 5 av 5 stjärnor

Pilates Board Workout

Absolutely love how light it is to carry around and how easy it is to use for a quick Pilates workout!

11 april 2026
Omdöme utan inbjudan
Logotyp för Reformly

Svar från Reformly

Hi Justyna,

Thank you so much for your lovely review, we’re so happy to hear this!

It’s amazing that you’re enjoying how light and easy the board is to use, perfect for fitting in those quick Pilates sessions anytime, anywhere.

We’re so excited to be part of your fitness routine and can’t wait for you to keep enjoying your workouts.

Warm regards,
Reformly Customer Support

Betygsatt 4 av 5 stjärnor

They are quick to respond to your Qs

5 april 2026
Omdöme utan inbjudan
Logotyp för Reformly

Svar från Reformly

Hi Michelle

Thank you so much for your kind words, we truly appreciate you taking the time to share your experience.

We’re so glad to hear that you found our team quick to respond, and we’re always here whenever you need support.

Warm regards,
Reformly Customer Support

Betygsatt 1 av 5 stjärnor

Unhappy

I haven’t got to use my machine since they are requiring me to write a review before I can get the promised discount to start. Feels like a scam…. Spent over $200 for this and it said I would get free training but now it’s telling me it’s only a 50% off coupon. Very disappointed

3 april 2026
Omdöme utan inbjudan
Logotyp för Reformly

Svar från Reformly

Hi Mia,

Thank you for sharing your experience, and I’m so sorry to hear how this has made you feel. I completely understand how disappointing and confusing this must be, especially after your purchase.

I’d love to reassure you that you do have access to complimentary workouts included with your Reformly Basic plan. This includes the 14 Day Kickstart program, the 60 Day Transformation Program, and 100 plus guided workouts that you can start right away.

This is definitely not the experience we want for you, and I’d really love the chance to make things right. Please send us a message so we can look into your account and get this resolved for you as quickly as possible.

We’re here to help and make sure you can start enjoying your workouts with confidence.

Warm regards,
Reformly Customer Support

Betygsatt 5 av 5 stjärnor

Great product and helpful customer…

Great product and helpful customer service. Thank you!

4 april 2026
Omdöme utan inbjudan
Logotyp för Reformly

Svar från Reformly

Hi Karen,

Thank you so much for your kind words, it truly means a lot to us 🤍 We’re so happy to hear that you’re enjoying the product and had a great experience with our customer service.

We’re always here to support you on your fitness journey ✨

Warm regards,
Reformly Customer Support

Betygsatt 1 av 5 stjärnor

Felt like a bait and switch company

Felt like a bait and switch company. As soon as I purchased the Reformer board bundle, the whole app changed, including what I had access to. There are a handful of similar companies offering the same workouts/reformer board, but I selected Reformly for the price and now I don’t have access to nearly any workouts. Very disappointed and wish I could get my money back

Editing as I cannot respond to their reply and I don’t wish to email them. The free programs you advertise are only actually free for 7 days and then it drops you down to access only to the 14 day trial and one other, so beware that you’ll need to pay a subscription fee to access the programs the advertise.

29 januari 2026
Omdöme utan inbjudan
Logotyp för Reformly

Svar från Reformly

Hi Megan,

Thank you so much for sharing your feedback, and I’m really sorry to hear that this has been your experience. I completely understand how frustrating and disappointing this must feel, especially after your purchase.

I’d love to clarify that you still have access to the complimentary workouts included with your Reformly Basic plan. These are not limited to 7 days and remain available for you to use without needing a subscription. This includes:

• 14-Day Kickstart
• 28-Day Challenge
• 30-Day Body Tone
• 28-Day Pilates Kit Challenge

The 7-day trial you’re seeing is for an optional Premium upgrade, which unlocks additional content but it’s not required to continue using the programs included with your board.

We understand how the new onboarding experience may have caused confusion, and we’re actively working on making this clearer for our customers.

We truly want you to feel confident in your purchase and get the most out of your Reformly experience. If you’re open to it, please send us a message, we’d be more than happy to guide you step by step and make sure everything is working as it should.

Warm regards,
Reformly Customer Support

Betygsatt 5 av 5 stjärnor

Tellement c’est satisfaisant 🎀🎀🎀🌸🩰💕 et…

Tellement c’est satisfaisant 🎀🎀🎀🌸🩰💕 et efficace

30 mars 2026
Omdöme utan inbjudan
Logotyp för Reformly

Svar från Reformly

Hi Safa,

Thank you so much for your beautiful review 💜

We’re so happy to hear that you’re finding it both satisfying and effective. That truly means so much to us and we love knowing you’re enjoying your workouts ✨🎀🌸

We’re always here to support you on your journey and can’t wait for you to keep feeling amazing with Reformly 💜

Warm regards,
Reformly Customer Support

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

Läs mer om andra typer av omdömen.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

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