The products they sell are of poor inferior quality. Due to the poor quality,my size 8 wife,was putting on a shear dress and with no effort or heavy handedness a hole tore in the material. Shayla’s re... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Without too many words, buy on SLA if you want to have different clothes from the thousand instagram pages of clothing, and from the thousand sites that pop up. Shipping and packaging were perfect. F... Se mer
I recently ordered the new printed maxi dresses from SLA (Capri and Calabria), I am 6 months pregnant so was a little unsure if they would look okay, but I absolutely love them and ended up keeping... Se mer
Företaget har svarat
One of the best shimmer luxe blazer & trouser set you can get EVER. I own bronze, silver, & gold & they are some of the most beautiful pieces I own! Always get compliments on it & definitely looks gre... Se mer
Företagsinformation
Skrivet av företaget
SLA The Label by Sarah Ashcroft. Shop the collection only on slathelabel.com
Kontaktuppgifter
Storbritannien
- customerservice@slathelabel.com
- slathelabel.com
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har inte besvarat negativa omdömen
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Thé gorgeous go-to Brand✨⭐️
I own a couple of SLA pieces now and I am still absolutely in love with the clothing. Such high quality fabric and love love love the inclusive accuracy of the size guide! Would 100% recommend this brand⭐️
Such a lovely brand
Such a lovely brand. I bought a top from here and the quality is amazing I got sooo many compliments. The customer service is also great!
SLA has been one of my favourite brands over the years!
SLA has been one of my favourite brands since it launched. As a tall girl (5 ft 10) I found that the SLA tracksuits are the best thing in life for my long legs!!! They are super comfortable and don't come up short.
Even the more luxe collections of party outfits and night time attire fit amazingly well too. I love Sarah's eye for detail and the products she brings out. Love this brand so much!
My favourite place to buy clothes!!
My favourite place to buy clothes!!! I’ve ordered so many pieces of clothing from this brand ranging from sweatsuits to sparkly party dresses and I’m always blown away by the quality. I recently received a sparkly dress from the new holiday collection and was so impressed with the way it glittered that I ordered another one. The fit of the clothing is also so consistent. I always order my true size and I’ve never had a sizing issue before. The sizing is also tall girl approved!! This is the first brand where I’ve been able to order pants without having to worry about if they’ll be way too short, and I see now they’re also extending their size range which is even more impressive. I can’t say enough great things about this brand. You’ll never be disappointed with an order!
My absolute favourite brand!!
My absolute favourite brand! Amazing customer service and quality of their garments are impeccable! Everytime I’m wearing SLA I get so many compliments! 10/10 would definitely recommend!
Best brand 🫶🏼
From the customer service to the quality of the products, everything is beyond incredible!
Fits for every occasion and the brand keeps on evolving, which is fresh! I do sometimes miss the basics, but don’t get me wrong, I wouldn’t buy my shimmery pieces from anywhere else!
Ig:Sirbeliini
I am absolutely in love with SLA
I am absolutely in love with SLA and have bought from the brand regularly since Sarah launched it. I’m constantly impressed by the quality of the clothes everytime! The clothes are to die for and I’m forever recommending the brand to anyone who will listen 😍
SLA the label if you love to sparkle
SLA the label is such a great brand. The delivery is always good and the clothing always highest quality. Can’t wait for my next sparkly two-piece delivery due tomorrow!
Top quality bikinis
Top quality bikinis. But I want to give the best review for the amazing customer service! The customer service helped me choose the right size. They sent me a measurement chart via email and recommended a size based on my measurements. The customer service was very friendly and fast!
Amazing quality
Amazing quality! Already getting my next order ready for pay day🤩🤩
Super fast delivery
Such a good experience ordering from SLA. Ordered on Friday and my package arrived today! Delighted with the quality of my pieces and so different!
One of the best label with great…
One of the best label with great collections💕
i really love the items SLA the label…
i really love the items SLA the label sells! they are chique with a touch of sparkles.
Obsessed
I got the lace top and I’m obsessed! I just need the skirt to come back in stock to complete the whole look
I received the wrong item and the…
I received the wrong item and the customer service team were extremely helpful in resolving the issue ! Amazing company
Customer Service is shocking!!!
I ordered a skirt for my birthday, which was too big, so I knew instantly I was going to send it back. £50 as well is quite steep for the type of skirt. The return process is confusing, so I reached out to customer service within my 21 day return period asking how I can return the item. Customer service responded, which got lost in my email, so I searched to see if they’d responded a few days later, and they had. I followed the processes to return on the portal and I had missed the return window by one day. The website states if you miss the return period, contact customer service for help. I contacted them and the lady patronisingly told me there’s nothing they can do as I missed it by one day. I’m not sure how one day is going to make a difference when I’d been trying to send the item back way before the cut off. The service is shocking and I won’t ever be giving money to the business again, because they clearly are not fussed about their customers!

Svar från SLA The Label
Customer and Senior Management are…
Customer and Senior Management are extremely poor and do not care about customer care. We gave them clear evidence a Garment was faulty. We sent this to them and they have denied any damaged when we have clear photo evidence. I am shocked by Sarahs behaviour and the unprofessinalism this company demonstrates as a new start up they have a lot to learn about customer service and how to deal with issues. Whilst the product is good my wife who is deaf is very offended by how they have treated her and I am too very dissapointed, This is is clearly damaged and have ignored this issue. Happy to exchange the dialogue so everyone can see how they deal with customers., regardless how they respond and not tell the full picture
Your reply is a complete Lie I have sent 5 images to show damage !!!!! I ACTUALLY CANT BELIEVE YOUR REPLY shame on your company

Svar från SLA The Label
Customer service email is nonexistent
I ordered a few pieces and i wanted to keep some and return the rest because they’re way too big, however nobody is responding to my emails. I have tried using the online returns portal which keeps saying my order number is incorrect. It’s coming up to the 21 days returns period and I’m still waiting for an email response. It’s shocking that you actually have to pay for your refund. Not going to be ordering anything on this website ever again.

Svar från SLA The Label
Ordered a dress the 15th of sep and am…
Ordered a dress the 15th of sep and am still waiting.

Svar från SLA The Label
Glitter is getting everywhere
The sparkling glitter sets are so so beautiful! But the glitter is everywhere when you are using it. It is so annoying and i dont know What to do about it. It is really upsetting that u use so much Money, on something u cannot wear. I can’t sit on a chair without getting it everywhere. So therefore it’s only 2 stars. But i love the style! I have the bronze set.

Svar från SLA The Label
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