Slater Menswear Omdömen 25 963

TrustScore 4.5 av 5

4,7

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Busy store but plenty of staff. So many beautiful suits to choose from. We were attended too quite quickly by friendly, professional & helpful member of staff Tried the suit on in store but we were un... Se mer

Betygsatt 5 av 5 stjärnor

Having now experienced both online and in-store experiences I can say these are the best value for money. Online ordering was simple, straightforward and handled well. In-store (Swansea) loo... Se mer

Betygsatt 5 av 5 stjärnor

Good quality suit at very competitive price... had to return first as a little tight across the chest. Returns process very efficient and speedy and second suit arrived in a couple of days - same exce... Se mer

Betygsatt 4 av 5 stjärnor

The service was excellent besides waiting to be served to get mine an 2 others suits tailored. the shop its self is quite hidden in Basingstokes shopping center.

Företagsinformation

  1. Herrkläder
  2. Uthyrning av högtidskläder
  3. Kiltbutik och uthyrning
  4. Smokingbutik

Skrivet av företaget

Slater Menswear have been suit and tailoring specialists for over 40 years. Still within the Slater family, now in its 3rd generation, we pride ourselves on our continuous commitment to customer service with 27 stores nationwide. We take pride in the quality of goods & services we offer, seeking to inspire anyone who walks through our doors or lands on our website. Offering a FREE alterations service on tailoring purchases made in-store or online. With no appointments needed, simply drop in to any store to browse our range of retail suits or styles for hire. Made To Measure suits are exclusive to our Flagship Glasgow store, with Bespoke Highlandwear available in all 27 stores.

Slater Menswear

Skrivet av företaget

Our Customers Come First
At Slater Menswear we pride ourselves on the personal service and choice that we offer to our customers. At the heart of everything we do is an ethos that consistently places our customers’ needs first.
FREE Delivery on all orders over £150
We offer all of our customers FREE delivery on all orders over £150.
28 Day Money Back Guarantee
If you are not 100% happy with your purchase simply return in its orginial condition, within 28 days of receipt for a full refund or exchange.
FREE Alterations on all suits
We have been tailoring specialists for over 40 years so we understand the importance of a well fitting suit. That is why we offer free alterations on all of our suits across our 27 stores nationwide, simply take your Slater Menswear suit into any one of our stores and we will have it altered to your specifications.

Kontaktuppgifter

4,7

Utmärkt

TrustScore 4.5 av 5

26 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har besvarat 100 % av sina negativa omdömen

Svarar vanligtvis inom 24 timmar

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Absolutely faultless

Absolutely faultless; efficient, great communication, speedy delivery, perfectly packaged, keen prices… delighted and thoroughly recommend.

4 mars 2026
Betygsatt 3 av 5 stjärnor

Bad Delivery Experience, good resolution

I recently received a delivery from Slaters and found that the box was damaged. While I appreciate that issues can occur during transit, paying £6.95 for next-day delivery sets a reasonable expectation that the parcel will at least arrive in acceptable condition. In this case, that standard was not met.

My experience with Customer Services was particularly disappointing. The call repeatedly cut out every five minutes, and I was continually redirected to the switchboard. The ladies at the switchboard were not helpful and did not appear to listen to my concerns, which made an already frustrating situation worse.

That being said, Robert from Customer Services was the exception. He handled the situation calmly and professionally, and ultimately offered a full refund, which I appreciate and made the whole experience somewhat better.

22 mars 2026
Logotyp för Slater Menswear

Svar från Slater Menswear

Good afternoon,

Thank you for taking the time to leave a review.

Please accept our apologies for your experience not matching our usual high standards.

If a parcel is damaged in transit, DPD are supposed to return the parcel to us, in order for us to resolve the matter before it is received by our customer.

I can see that the refund for your order has now been processed back to your original payment method, and should show in your statement within 3-5 working days.

I will also speak to our IT team to relay your concerns about our phone system to ensure this doesn't occur again in the future.

Once again, please accept our sincere apologies for the inconvenience caused.

Kind Regards,
Mark
Slater Menswear Customer Services.

Betygsatt 5 av 5 stjärnor

Great customer service and suit design

Had an online order slightly beyond my size, so took the two piece suit back to the office. It was taken and a new date scheduled for me to pick the new suit up. Went on the rescheduled date and a fitting one was available.

Great customer service and suit design 👍🏻

27 mars 2026
Betygsatt 3 av 5 stjärnor

The pants were too big

The pants were too big, and the only solution they offered was to fix them. The problem is that the trip from my house to where they are takes 1 hour and 30 minutes, and their response was that nothing more could be done.

26 mars 2026
Logotyp för Slater Menswear

Svar från Slater Menswear

Good morning Sergio,

Thank you for taking the time to leave your feedback.

All of our suits are sold with the waist being the standard 6" less than the chest size selected. We do not carry spare trousers to swap over the sizes, however we do offer the free alteration service within all of our stores.

Apologies as to take advantage of our free alterations service it requires a visit to the store to have the suit fitted.

Selling our suits with the standard 6" drop and offering the free alteration service, helps keep our prices competitive and saves material wastage.

https://www.slaters.co.uk/free-alterations

Apologies once again that we are unable to supply the exact sizes required.

Kind regards,

Robert

Slater Menswear

Betygsatt 5 av 5 stjärnor

Attended slaters today

Attended slaters today, needed some suits urgently for a wedding and Del Roth sorted us right out, managed to locate the suit from a different store and get it boxed off and ordered here with us as soon as possible, top service top guy and would definitely recommend him

9 april 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Fantastic Prom suit shopping experience…

Fantastic Prom suit shopping experience with my son today. Personal, attentive, knowledgable & experienced staff member John B made my son feel comfortable, confident & valued. Suits, shoes & accessories very competatively priced. Clean, bright surroundings. Lots of choice. No appointment needed. Would highly recommend this store.
Thanks so much John ❤️

9 april 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Slaters Preston

Slaters Preston
5⭐️
Came with our son for a tuxedo for a ball .
The man that served us went above and beyond . Even alterations were done within the hour . It’s not often you receive this kind of service . Even the staff on the tills were kind .

4 april 2026
Omdöme utan inbjudan

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