Slater Heelis Omdömen 

44
•
TrustScore 3.5 av 5

3,6

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Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Zara and her team were fantastic throughout our home buying journey. They were efficient, friendly and kept us up to date all the way through, and Zara and Angela went the extra mile to ensure our com... Se mer

Betygsatt 1 av 5 stjärnor

This company demanded a settlement payment for their client and only offered less than two hours to agree to their terms. In the meantime as the case is transferred back to Court for hearing they d... Se mer

Företaget har svarat

Betygsatt 3 av 5 stjärnor

I was disappointed with my solicitor Rebevca Muirhead because mistakes were made which were inexcusable. I was promised a monthly bill but only received one at the third time of asking. On one piece... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Helpful and efficient. Not pushy and took the time to properly understand and follow the brief. Kept me up to date, and carried out agreed actions. Seemed to take care not to create unnecessary pro... Se mer

Företagsinformation

  1. Advokatbyrå

Skrivet av företaget

We are a full-service law firm with over 250 years of experience. Offices in Manchester & Sale. For leading legal advice, talk to our solicitors today.


Kontaktuppgifter

3,6

Medel

TrustScore 3.5 av 5

44 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 50 % av sina negativa omdömen

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3,6

Alla omdömen

(44)

14 omdömen under de senaste 12 månaderna

Skriv ett omdöme
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Betygsatt 3 av 5 stjärnor

Poor admin

I was disappointed with my solicitor Rebevca Muirhead because mistakes were made which were inexcusable. I was promised a monthly bill but only received one at the third time of asking. On one piece of correspondence an address was used wich was six months old
The excuse of system problem was given. On another occasion mistakes were explained as typographical errors which for lawyers is hard to accept. We pay their high fees for them to check things to ensure mistakes do not occur. One of these mistakes was simply arithmetical.

30 maj 2025
Omdöme utan inbjudan
Logotyp för Slater Heelis

Svar från Slater Heelis

Slater Heelis prides itself on providing excellent client care, and I am sorry that you do not feel that this was received in your matter. We are unable to discuss your matter on a social platform due to client confidentiality. However, it is of course, open for you to raise your concerns at first instance with the head of the department.

Betygsatt 1 av 5 stjärnor

Avoid Avoid Avoid!..

Avoid Avoid Avoid!... yes I googled for the best solicitors I could find after I needed a solicitor i could trust while divorcing my now ex wife! Who comes to my rescue... Aaron Williams, the only person I know that's lies more than my beloved ex... I've had to beg him to reply to emails.. phone calls... whatsapp messages, the man lied to me regarding sending documents to the court... which delayed my life!... yes I then reached out to him one last time copying several of the slaterheelis partners... who comes to my rescue... Mark Heptinstall, Aaron's leader.... as important as you think your life is... never ever think this guy is in your corner!... after admitting there was an internal investigation on Aaron which he clearly told me Aaron was at fault and had not fully given me full important information, and lied about sending the consent order to the court... he was worse to contact, always someone else is more important..because of this key dates were missed..which led to an ugly confrontation with my ex... he then gives me a large bill to pay for ASAP... but no explanation as to what it was for.... only when I confronted him he told me he would do no more work until it was paid...he states i refused to pay, when in actual fact I did not know what I was paying for!...no itemised bill at this point!...(just another lie)... oh, and his fee was £100 more than Aaron’s, yes he back tracked on the fee , but only after i questioned this. I'm now back on medication for depression, this is nothing to do with my cheating ex that took me for a considerable amount of money... but these two individuals that clearly are the modern day dickturpins.... save yourself the same stress i unfortunately endured and avoid. I've explained to Mark Heptinstall I was to go through the complaints procedure with Slater Heelis then the ombudsman, his reply was i can do as i like...now that comment hurt!!....seems he's a man can clearly sleep well at night.... and to finish the review.... i ended up finishing my case on my own contacting my ex's solicitor... it took one day!... for any other Slaterheelis partners that may care, I'm happy to forward all emails and messages!

6 mars 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I could not be more pleased with the…

I could not be more pleased with the service I received from the Slater Heelis team. Alexandra was amazing, providing professional support and clear information, and generally guiding me through the whole process as smoothly as was possible. I would not hesitate to recommend.

17 juni 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Andrew Scott is excellent

Andrew Scott has helped me through the hardest time in my life and protected myself and my children. Expert knowledge, worked under challenging timescales and difficult circumstances. Thank you so much

23 juli 2024
Omdöme utan inbjudan
Betygsatt 2 av 5 stjärnor

Costs spiralled

Costs spiralled and were not in line with set expectations. They charged for every admin query and email. The solicitor was good however - just felt the overall value wasn't the best.

23 april 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Company took my deposit money twice on…

Company took my deposit money twice on a recent house purchase. Will not speak to me. Do not answer my calls. Complaints department doesn’t respond. They have a significant sum of my money and won’t speak to me. I will have to write to the legal ombudsman to try get my money back. Do not use this company.

10 juni 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I would highly recommend Slater Heelis…

I would highly recommend Slater Heelis and Charlotte Otton, who dealt with a probate matter on my behalf they kept me fully informed and responded to any queries very quickly and made what I thought was going to be a difficult task extremely easy - Many thanks

1 februari 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Poor service and advice

I went with this company in good faith and based on the initial conversation I had with a solicitor. I was then provided with someone else who I do not believe offered the service I expected and indeed paid for. I have complained but found that I was not listened to.

3 november 2023
Betygsatt 5 av 5 stjärnor

Highly Recommend

Alex acted for my son in a recent personal injury claim. He always responded to queries promptly and gave excellent advice. At the time of the accident my son was going through a few personal problems and Alex was always empathetic and understanding. He secured him excellent compensation in a much shorter time than my son expected.

1 september 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great Experience

Great Experience with Slater Heelis during my personal injury claim. I was kept informed during the claim process. Very professional and efficient team. I would recommend Slater Heelis.

15 september 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I highly recommend Slater Heelis- the…

I highly recommend Slater Heelis- they are best solicitor firm, I’ve worked with. Patricia was very professional yet empathetic with my divorce and I got the result I wanted. Thank you Kristen for suggesting them!

26 oktober 2023
Omdöme utan inbjudan
Logotyp för Slater Heelis

Svar från Slater Heelis

Thanks for your review, Leeas. Glad to hear you received the standard of service we pride ourselves on.

Betygsatt 5 av 5 stjärnor

Thank you

My experience was treated with due care and diligence. I found each step of the way helpful and informative and never felt like my case was a burden to any of the team involved. Thanks again!

26 oktober 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Fantastic experience, even when things got tricky...

I used Slater Heelis to move into my second home, so it was a sale and purchase. I was constantly kept up-to-date by my solicitor, who even helped me find special insurance for my house which is in a flood zone! Fantastic team with decades upon decades of experience dealing with tricky properties. I would use them again with no hesitations.

12 januari 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I would just like to thank Mark…

I would just like to thank Mark Heptinstall, Gabriella and the team for the amazing support and advice throughout one of the most difficult times in my life. I can't express enough how happy I am now it’s all over. Your guidance has be truly amazing, thank you 🙏

18 oktober 2023
Omdöme utan inbjudan

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