Sküma Water Omdömen 

This is a great company really helpful
And they listen to the consumer no
Problem is too great for them they go above and beyond to help
You if u have any queries the product is amazing and I would thoroughly recommend them without hesitation and will be using them again in the future

Set up is quite confusing the video is helpful but there is no manual included to read / you can find them online but it would be helpful if it said that somewhere on the packaging.
For the price I think the quality of the actual machine is not the best the plastic is thin and the general feeling is not what I would expect for this price point… the water itself is great I like that you can adjust the temperature - I like that you can add minerals to it’s a great feature.
Over all I’d say it’s 8/10 it has some improvements that can be made but it does what it’s meant to !

Had some issues with the product and customer service is slow. We had issues with the machine since the beginning (pump would continue running even when tank is empty - caused by stuck float magnet). Took several days to sort out and eventually received the replacement part. The machine also requires a cold restart (switching off at mains and then on) every now and then as it stops responding. Not sure what else to expect in the long run as we've just had the Skuma for less than 2 months. Also, we have subscribed to the mineral pouches but it is now 9 days since our subscription renewal date and still we have not received the minerals.

Easy to use after a fiddly set up! The hot water and added minerals feature is a big bonus, makes it different and unique to other filters on the market.

Quick setup, luxury feel, easy use, nice clean and tasty water. Would definitely recommend to others.

I had done a lot of research before I purchased my Sküma unit as there are a few on the market. I am so pleased that I chose this one as I love the choice of minerals. The unit is easy to use. Any issues I have had the team including Rohit and Andy were there immediately to solve all my problems. I have had my unit for nearly a year now and my friend has also bought one. This in my opinion is the best unit on the market and the company really care about their customers which is really rare nowadays. I recommend anyone if they care about their health, this is the water filter system is for you. Thank you Rohit for all you have done for me. Going above and beyond.

I really like my skuma. Drinking water is a pleasure now more than before.

6 months using skuma and its honestly amazing. Water taste is still good and good value for money. Haven't touched the usual terrible tap water since. Need to bring out a sparkling water machine!

Quick delivery.
Easy to follow set video.
Being using it for a few days now and noticed a huge improvement in the water quality. I like the option of being able to add minerals back in after the water has been treated.
So far no complaints.

Machine broke twice in 18 months and the company refuses to fix without an additional payment.

Subsequent to the response below there has been no contact with Skuma. And their support referenced below is already in my note above - their support consisted of money to fix their machine that broke twice in a short time period.

Great helpfull customer sevice wouldnt be without it at all great fresh water would recommend to anyone.

I think it's a great device. Honestly was not expecting, for the price to have so many options. We just went to this one because we knew it was high quality and reverse osmosis, but the extra options are great, like hot water, mineral, and the amount.

I can get a reply from their whatsApp customer service number. I am asking why my PH readings are the same with or with out the Bases Mineral added. I need a higher PH level and thought the Minerals did that.

Maybe i get a reply here???

Machine worked well for a couple of years. When it developed a leak, customer service were onto it and I took up their offer of an upgrade. This was a great move. Delighted with improved machine. I have looked at other makes like Aquatru but rate this Skuma as the best for my kitchen.

I haven't found a better counter top alternative to drinking clean water in London and love the fact that you can add healthy minerals and electrolytes to the water after the reverse osmosis. Exctellent customer services (in the many years we've had our Skuma it broke down once or twice but we were supported right away).

Perfect, water tastes so pure and clean, very impressed & I love it ! Still yet too do an infusion but cant wait so 5*'s

The product was very well packaged for shipping. After a few days of use, it seems to meet 100% of my expectations. It's easy to use and the water quality is apparently excellent; a positive effect seems to be appearing on my skin.

Fabulous! Refreshing and delicious! Water bottles fill up very quickly. Dispenser works quietly. Highly recommend it! Thank you Skuma

I had an issue with my RO water filter and contacted Skuma Water customer service. I was helped by Ashwin, who was very professional and supportive throughout.
The team was responsive, communicative and always willing to help. Although my original filter issue couldn’t be resolved, they went above and beyond by sending me a brand new replacement.
Overall, I’m very happy with the service I received and really appreciate the effort they made to ensure a positive outcome. Great customer service, keep up the good work and thank you!

I'm using it every day and have never had any issues. Very intuitive and easy to replace minerals, and the main filter.
Highly recommended product.