SJ's Leisure Omdömen 

Avoid!! Unprofessional no communication and lack of any compassion. Ordered bouncy castle to be delivered between 1:30 and 2 for my daughters 10th birthday. Hadn’t arrived by 2:15. Gave a call to chase up to be told bouncy castle wasn’t being delivered due to high winds. Husbands a roofer and had worked in these so called high winds all day. No call to tell me this wasn’t being delivered and was spoken to by the rudest most obnoxious male ever. Being told aggressively that this was my own fault as I hadn’t checked the the website properly and I should know about wind speeds!! An early phone call could have given me more time for a plan B but they have no consideration for anyone but themselves. Luckily enough a more local reliable firm jumped right in and delivered within the hour (also cheaper) in these high winds. Complete joke and caused myself major upset. Thankfully my 10 year old knew nothing of the problem.

We hired a bouncy castle for my daughters birthday and the standard and service was excellent. When they arrived they sprayed the bouncy castle with a viricidal spray which was very reassuring, although it had been cleaned and in quarantine before it was delivered. We have used SJ leisure a couple of times and we will definitely be hiring from them again. My children loved it!

We booked a castle with this firm. It was to be delivered for 11am. At 10 past 11 we rang them to check what time they would be coming and were told quite abruptly "we are not!" We told them we had a child here upset waiting for his Birthday bouncy castle. The reply was the winds are too strong. Which was fair enough but they could have let us know. When I said we had an upset child and if they had let us know we could have arranged something else, they relied "well he would have still been upset if we had rung at 9.30!"
Fortunately I rang Bounce a lot and they brought us one out. Thanks to Bounce a lot we we had a fantastic day. It's bad enough that kids are having birthdays in lockdown but to be let down and them not even to have the decency to let us know. I think your customer service needs a serious review!!!

With covid restricting what we can do for
My sons birthday. At late notice I messaged the company to receive
A swift message saying yes they could help me out and get me a castle the next day.

Unfortunately after They had cleaned and loaded the castle onto a van ready to come we had a family covid scare and had to cancel. This wasn’t a problem, after re arranging our castle arrived, clean and included extras such as disco lights and music which made the kids extra happy. We where shown how to use everything and the castle was set up safely and securely. Fantastic day for the kiddies thanks to sj I would highly recommend, nothing was too
Much trouble
And they even messaged to check everything was running smoothly for us throughout the day.

Fantastic service, really friendly helpful guys. All Covid measures in place.
Really quick, easy to book, no hassle. Really fast set up on the day. Would definitely recommend
Thank you 😊

Very much recommend this company. Friendly, professional service and very easy to deal with. Hired on a windy day and I was impressed by the company's attitude towards safety. We were warned that any windier and it would be unsafe. Even so, the bouncy castle was secured in the ground with extra hooks to ensure that this was safe to use in the conditions. Equipment was clean and good quality.

We had a disco dome from these guys for our daughters 5th birthday... All’s I can say is wow from start to finish, from the initial booking, customer service, updates on delivery etc via email was great, the set up/ time keeping, the guys were so polite and all very covid safe. The disco dome was by far the cleanest inflatable I have ever used and we have had 100s over the years from different companies. I will never use another company again! Thanks guys very happy customer! X

We have used this company regularly over the years, always reliable, professional and friendly. They have never let us down, I don’t look anywhere else!

We hired the princess soft play for my daughters first birthday! The babies absolutely loved it. It fitted perfect in our front room. Delivery was so easy and they picked it up the next day. Definitely be booking again!

Excellent service, hired soft play during lockdown. Set up was so professional no contact at all and all the equipment was cleaned before and after use. Would definitely recommend!

Great communication, always happy to help and brilliant products. Would definitely recommend and use again

We hired a soft play set for our Daughters birthday. The service provided was fantastic. Doorstep drop off and pick up and the set had been cleaned down before arrival. Great set at a reasonable price which was a huge hit and kept our Daughter entertained for hours. I would highly recommend.

Excellent professional service from first communication to drop off and pick up .Everything spotlessly clean will definitely be using again. Thanks for making a lockdown Birthday a great fun night

Very friendly and excellent service and bouncy castle same day hire couldn't ask for any better .

We have hired from these guys a few times - indoor soft play and bouncy castle. Could not rate them high enough brilliant customer services good prices and fab equipment that the kids absolutely love . Everything spotlessly clean and covid safe delivery and pick up!

Really wanted to cheer the kids up In lockdown for half term so found sjs on google hired the mini indoor castle for the day after
It came in the morning and was immaculate really friendly and the kids where made up with it
Defo worth the money and it was really easy to put up and down
Really friendly collection too

We hired the mini indoor bouncy castle for my sons birthday and it was perfect. We don’t have a large house, but we fit it in the living room no problem, and it took seconds to inflate / deflate. The whole process was so simple and my both my boys (3 & 1) LOVED it - hours and hours of fun!

It was immaculately clean on arrival and the team couldn’t have been more helpful on delivery / pickup.

Have recommended the company to my friends and would certainly use again.

Fantastic service! I ordered a bouncy castle for my daughters 3rd birthday (just for my children no party :( ) They were punctual, efficient, friendly and accommodating. Thank you so much. I've already recommended this company to my friends. Thanks again. Ashley

Ordered soft play for my daughter the guys were lovely and friendly, explained everything great and were really accommodating with pick up time. The kids loved it

Absolutely brilliant. Ordered less than 24 hours before for my little boys birthday and the company delivered next morning taking safety precautions and arranged arranged a great rate for me to keep the products for the weekend. They also changed the products a few hours in due to one of the items being too loud for my little boy. I would no doubt be using this company again. Genuine and professional