Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
SIR the label delivers wardrobe essentials for the modern day muse. Inspired by reverie past and present, the collections create moments reflecting the now, whilst staying eternally wearable. For the confident, distinctive and adaptable woman, SIR is t...
2,4
11 omdömen
Ingen inbjudningshistorik registrerad
Det här företaget har inte bjudit in sina kunder. Omdömen kanske inte är representativa
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Really disappointing customer service. I received a faulty item and after two weeks am still waiting for a resolution and proper response. For a brand at this price point, I expected a much better level of care and communication.
Offense and annoying AI advertising doesn't even show real products. It's all AI slop.
Long term customer and love the designs season after season. Purchased online recently and unfortunately needed to return due to fit and sizing. Armadale boutique team were terrific and made the process seamless.
I ordered a couple of pairs about six weeks ago. Still haven't received anything. I get update emails which are contradictory. First sorry for the shipping delay. Then your item has now shipped (there's no real tracking even though they have a tracking link). Then followed by and apologies saying it hasn't shipped yet. So it is sounding like a rip off and, even if I get the items, it sounds like I'll be disappointed with them based on comments.
Cheap quality, many defaults and no refunds allowed.
Just awful, and so expensive.
They are the worst. Stay away
Bought a waistcoat in the shop. Wanted to return it a day later but they don’t offer a refund. Very poor customer service
Nice design but terrible quality, especially for the price. Bikini lasted a few months before the elastane / fabric started falling apart. I have swimsuits that are over 5 years old from Tigerlily that look brand new in comparison.
Bought a dress, tried it on, didn't fit, wanted to return. There was no return label so I requested one. I was given a $35 invoice for it, which is already unusual, but it was just the beginning of a very irritating journey. Honestly, probably the worst customer service I've ever experienced with a retailer. Not only do they make it very difficult to manage a return, their system is poorly designed and very buggy so it required a ton of back and forth with the customer service team. The clothing itself is incredibly variable in quality as well, but it's really the awful customer service that has driven me to never want to shop with them again. Their products are not differentiated enough to warrant such poor treatment.
I’ve had two negative experiences with the brand. One, I bought a pair of pants that began pulling apart and pilling after only one wear. I took them back to the store and the staff member told me it was my fault and just “wear and tear”, and also accused me of washing them (which I hadn’t). For context, they’re not a delicate pant like silk - they’re Rayon and Lycra.
Then, my partner ordered in a dress for my birthday and the staff failed to tell him they had changed the cut and fabric of the style, so when it arrived and wasn’t what we thought, we tried to return it just hours later. Fast forward a whole MONTH of staff lying about it not changing, dodging our emails and then eventually giving us a refund, I have vowed never to buy from a brand who has such bad customer service values.
Nice designs but such poor quality. After wearing a top from this label less than 3 times the seams started to unravel. The company asked for me to return at my own expense to repair it which I did. The same issue occurred yet again when I got it back and after that their customer service person advised it was a wear-and-tear issue and not their problem. One of the very few brands that would take this approach as most high end Australian labels have amazing customer service and take pride in the quality of their products. Also rated as a label to avoid by the 'good on you' app for poor sustainability.
DO NOT SHOP HERE! The return process is costly and time-consuming. In this day and age, the company should include pre-paid shipping labels. I paid over $200 on a return because the value of the items was high. The customer is ALSO responsible for covering customs costs. Nothing is worth all this trouble.
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.
