Right from initiating the query till resolution, team had always been in touch giving updates . This is something commendable and provides goodwill on the process as well as team . Well done ! Keep... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
The team at Singsaver is very patient and friendly, and they helped resolve my issue smoothly! I missed my reward redemption application and thought it couldn't be fixed, but they followe up proactive... Se mer
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I've used SingSaver to try out a number of services, and overall, the experience has been positive. One piece of advice: make sure to read the fulfillment conditions carefully and complete the re... Se mer
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DON'T USE SINGSAVER. They use systematic delay tactics to withhold your rewards. My Timeline : Nov 11 2025: Applied for Citibank card & met spending criteria.and promised to give me... Se mer
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Företagsinformation
Informationen kommer från olika externa källor
Singsaver.com.sg is a financial comparison website that lets its users make informed financial decisions with the use of its free credit card comparison tool.
Kontaktuppgifter
1A Keong Saik Rd, Singapore, 089109, singapore, Singapore
- 9341 4581
- info@singsaver.com.sg
- singsaver.com.sg
3,8
Bra
116 omdömen
Ingen inbjudningshistorik registrerad
Det här företaget har inte bjudit in sina kunder. Omdömen kanske inte är representativa
Har besvarat 91 % av sina negativa omdömen
Svarar vanligtvis inom 2 veckor
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från Singsaver
Hi There,
Thank you for the feedback, this goes a mile for the team!
We look forward to your patronage again in the near future.
Best,
SingSaver Customer Experience Team
Good & thanks for Singsaver platform of…
Good & thanks for Singsaver platform of redemption status monitoring, and also overall the redemption procedure and progressing are easy.
26 december 2025
Omdöme utan inbjudan
Svar från Singsaver
Hi Foo,
Thank you for the feedback, this goes a mile for the team!
We look forward to your patronage again in the near future.
Best,
SingSaver Customer Experience Team
Great saving recommendations and offers…
Great saving recommendations and offers from Singsaver and they did deliver the perks as claimed.
17 oktober 2025
Omdöme utan inbjudan
Svar från Singsaver
Hi Ernest,
Thank you for the feedback, this goes a mile for the team!
We look forward to your patronage again in the near future.
Best,
SingSaver Customer Experience Team
Received an email from singsaver…
Received an email from singsaver regarding my paynow number. I’ve replied but till date, I have not received my rewards yet, only automatic replies by an AI bot.
19 december 2025
Omdöme utan inbjudan
Svar från Singsaver
Hi Anthony,
We do apologise for the frustration, do know that it has not been our intention to cause this. One of our team members has already picked up your ticket and is currently investigating the matter.
Best regards,
SingSaver Customer Experience Team
I missed out on claiming my…
I missed out on claiming my CapitaVoucher gift, Jeremiah helped me to request for an extension. Appreciate it. One feedback is to inform the customer receiving the gift that the email is from DBS and not SingSaver so that we can keep a lookout and not miss the email especially since multiple DBS emails are sent in a week for existing customers.
6 januari 2026
Omdöme utan inbjudan
Svar från Singsaver
Hi Huiyi,
Thank you for the feedback, this goes a mile for the team!
We look forward to your patronage again in the near future.
Best,
SingSaver Customer Experience Team
Jeremiah from SingSaver helped me to…
Jeremiah from SingSaver helped me to submit an appeal. Checked email regularly for the voucher code but the 1 month redemption was too short as i was overseas when I got the code. He managed to submit an appeal for me and I was given another chance to redeem the voucher :) thank you Jeremiah!
6 januari 2026
Omdöme utan inbjudan
Svar från Singsaver
Hi There,
Thank you for the feedback, this goes a mile for the team!
We look forward to your patronage again in the near future.
Best,
SingSaver Customer Experience Team
Thank you Marrione from SingSaver
I would like to compliment Marrione from SingSaver for resolving an issue I had with the Redemption Gift, which was entirely my fault. Nevertheless, Marrione handle the situation with utmost professionalism and kept me updated at every step of the way. Wonderful!
6 januari 2026
Omdöme utan inbjudan
Svar från Singsaver
Hi Alex,
Thank you for the feedback, this goes a mile for the team!
We look forward to your patronage again in the near future.
Best,
SingSaver Customer Experience Team
Super fast reply
They reply very fast whenever I have an issues with the rewards. They solve my problem in properly way and quick.
17 december 2025
Omdöme utan inbjudan
Svar från Singsaver
Hi Lu Vu,
Thank you for your feedback. The team is glad to have satisfied a customer!
We look forward to your patronage again in the near future.
Best,
SingSaver Customer Experience Team
Short redemption period but prompt service recovery
Was given a short (1 month) redemption period for a gift and I accidentally missed it. However Marrione from the Singsaver team looked into my appeal promptly and was able to grant an extension. Appreciate her help.
23 december 2025
Omdöme utan inbjudan
Svar från Singsaver
Hi Alex,
Thank you for your feedback. The team is glad to have satisfied a customer!
We look forward to your patronage again in the near future.
Best,
SingSaver Customer Experience Team
I had claimed several rewards through…
I had claimed several rewards through SingSaver, they have very good offers.
2 januari 2026
Omdöme utan inbjudan
Svar från Singsaver
Hi Eric,
Thank you for the feedback, this goes a mile for the team!
We look forward to your patronage again in the near future.
Best,
SingSaver Customer Experience Team
Svar från Singsaver
Hi,
Thank you for the feedback, this goes a mile for the team!
We look forward to your patronage again in the near future.
Best,
SingSaver Customer Experience Team
Prompt support & follow-up in redemption appeal
Although the process took three months to complete, my redemption review appeal was smooth and well‑supported by Jhaycee and Jaryll’s prompt follow‑ups. Thank you.
24 december 2025
Omdöme utan inbjudan
Svar från Singsaver
Hi Jenn Lim,
Thank you for your feedback, this goes a long way for the team!
We look forward to your patronage again in the near future.
Best,
SingSaver Customer Experience Team
Quick action from Singsaver team to resolve issue
Applied for HSBC credit and the reward status was pending for longer than I expected. I email the team and got a response within reasonable time frame. They asked me to wait for another few weeks. However I had to travel for work out of Singapore for almost a month and missed on the redemption period. The singsaver team, Jeremiah was kind enough to get me an exemption to redeem the gift. Overall i think the window to redeem the gift is too short. I had some friends who missed out on the period to collect the gifts and had to forfeit although they were qualified.
22 december 2025
Omdöme utan inbjudan
Svar från Singsaver
Hi Jarrold Ooi,
Thank you for your feedback. The team is glad to have satisfied a customer!
We look forward to your patronage again in the near future.
Best,
SingSaver Customer Experience Team
The claim process is easy but it would…
The claim process is easy but it would be better if customers could receive message once they are entitled to receive the rewards.
28 november 2025
Omdöme utan inbjudan
Svar från Singsaver
Hi Evelyn Khor,
Thank you for your feedback. The team is glad to have satisfied a customer!
We also truly appreciate your suggestions for improvement, as they help us enhance our processes and serve you better in the future.
We look forward to your patronage again in the near future.
Best,
SingSaver Customer Experience Team
Svar från Singsaver
Hi Thomas Tam,
Thank you for your feedback, this goes a long way for the team!
We look forward to your patronage again in the near future.
Best,
SingSaver Customer Experience Team
Generous cash rebate and gift
Really impressed with this offer—low interest rate and a generous cash rebate make it a very competitive deal plus a free ipad 9. The application process was smooth, and the savings are decent.
1 december 2025
Omdöme utan inbjudan
Svar från Singsaver
Hi Desmond Nah,
Thank you for the feedback, this goes a mile for the team!
We look forward to your patronage again in the near future.
Best,
SingSaver Customer Experience Team
Never give out reward promised citing…
Never give out reward promised citing technical reasons. Annoying and feel cheated.
15 december 2025
Omdöme utan inbjudan
Svar från Singsaver
Hi Ruomu Hou,
We do apologise for the frustration, do know that it has not been our intention to cause this. One of our team members has already picked up your ticket and is currently investigating the matter.
Thank you.
Best Regards,
SingSaver Customer Experience Team
Good experience
Really good experience and received the reward very fast. I'll recommend my family and my friends to use it too.
15 december 2025
Omdöme utan inbjudan
Svar från Singsaver
Hi JIE WANG,
Thank you for your feedback. The team is glad to have satisfied a customer!
We look forward to your patronage again in the near future.
Best,
SingSaver Customer Experience Team
Fast Redemption
Never expect to receive the paynow reward in such short time!
Thanks Singsaver
1 december 2025
Omdöme utan inbjudan
Svar från Singsaver
Hi Sui,
Thank you for your feedback, this goes a long way for the team!
We look forward to your patronage again in the near future.
Best,
SingSaver Customer Experience Team
Citibank & HSBC rewards-process time
For Citibank rewards approval came fast and efficient.
For HSBC rewards still pending and been informed that will need to wait for 5 months after card approved. :(
will not recommend to my friend for this card if the waiting time take so long. Hope they can improve the processing time of paynow rewards.
thanks for asking to feedback.
15 december 2025
Omdöme utan inbjudan
Svar från Singsaver
Hi Chong,
We do apologise for the frustration, do know that it has not been our intention to cause this. Can we please request your ticket number or email address so we can assist in looking into the matter?
Alternatively, you may also send us an email at info@singsaver.com.sg, and we will proceed to assist you.
Thank you.
Best Regards,
SingSaver Customer Experience Team
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.