Simplio.com Omdömen 

51
•
TrustScore 1.5 av 5

1,3

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

SCAM SCAM SCAM. I was scammed but the bank declined their attempt to take the £89 from my account. If you have just ordered a new driving licence and you get a text message saying "Thank you for choo... Se mer

Betygsatt 1 av 5 stjärnor

Their website mimics the DVLA website and I thought I was ordering a replacement drivers licence. They charged me £20 which they said was for my new license and have now taken £89 from me four days la... Se mer

Betygsatt 1 av 5 stjärnor

SCAM SCAM SCAM Turn your NFC function off in your Google wallet or applepay..... this is how they obtained my details fraudulently. I have had £89 go out of my bank for a service I have n... Se mer

Betygsatt 1 av 5 stjärnor

Avoid! They will take your membership money first and tell you to buy their overpriced knockoffs after that and then will want you to submit 2 forms of identification and then they'll decide to give u... Se mer

Företagsinformation

  1. Resebyrå

Informationen kommer från olika externa källor

Simplio.com: We are always glad to hear about your experience of our services. Every review is important and if any issue arises, we will do our best to resolve it as soon as possible.


Kontaktuppgifter

1,3

Mycket dålig

TrustScore 1.5 av 5

51 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

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(51)

0 omdömen under de senaste 12 månaderna

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Betygsatt 1 av 5 stjärnor

I have booked ticket on Simplio.com …

I have booked ticket on Simplio.com through IXIGO.com search with the below details
ITINERARY #100083103
Vendor locator: QHDX22

Now I want to reschedule by airticket

Neither Simplio website is working nor Emirates airlines website is accepting for change.

Simplio customercare has responded but didn't close my request!

How can you not provide access to your website for not managing to change the tickets directly online.

When you have given access to book the tickets online directly from your website you should also provide access to change tickets.

Your website doesn't even login with my user id!

Waiting for you response.

With Regards,
Gopikrishna Bathula,
+971 551634014
Dubai, UAE.

21 maj 2017
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

URGENT...I need a PNR confirmation for check in

I need a PNR confirmation for check in
I had booked my ticket using Simplio, ticket no is 1571056840680. I am at the airport waiting for check in. But the Rwand Air counter person tells me that I need a confirmation from Simplio. Can you please help me at the earliest. I will have to board the flight in the next one hour. My contact no is +91 9867867993

1 maj 2017
Omdöme utan inbjudan
Logotyp för Simplio.com

Svar från Simplio.com

Dear Ritu,

We are sorry to hear you've met issues at the airport. Our support agents were in touch with both you and airline helping to solve the issue. As of now, we can see you've successfully used your tickets.

Best regards,
The Simplio Team

Betygsatt 1 av 5 stjärnor

I haven't received the tickets

I haven't received the confirmation on Itinerary # 100087944
I can not log into my account on Simplio site as well , Please check if the tickets are confirmed or not .
Payment is deducted form my bank account.
Our flight is on 29th april and return flight on 1st may
Ticket: 0801057171009
Ticket: 0801057171010

24 april 2017
Omdöme utan inbjudan
Logotyp för Simplio.com

Svar från Simplio.com

Dear Gaurav,

Your booking has been ticketed and we've emailed you with the itinerary. If you can't see it in your inbox, it might get into your spam folder. We've resent te itinerary once again, please confirm the receipt.

Best regards,
The Simplio Team

Betygsatt 5 av 5 stjärnor

HAPPY WITH SIMPLIO

I am sorry that i gave negative experience to simplio
it was the fault of the airline representative that he couldnt retrieve and download the boarding pass from Dar esSalam Airport . However when i saw that there wasnt any problem in my return journey from Mumbai Airport
That is how i noticed that the error happened by the airlines side and not by simplio. I am really thankful to simplio for giving the best services to their customers

21 april 2017
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Logotyp för Simplio.com

Svar från Simplio.com

Dear Sarvar,

Thank you very much for sharing your experience. We are very appreciated to you for finding time to write and update the review, also it can be helpful for those readers who might meet an issue while boarding, at least to be aware that intermediary not being really almighty, just makes their best to help.

Best regards and wishes for happy travels from all of us at Simplio!

Betygsatt 3 av 5 stjärnor

Cancellation of ticket

I booked two tickets through your online website from goa to Rome with order no #100073248 under the names sergio Martires and Maria Helena Martires. The flights concerned are QR523 airbus A321 from goa to Doha and Qr131 airbus A 339-200 from Doha to rome. I would like to cancel one ticket which is under the name Maria Helena Martires ( ticket 1577911960933) and I would like to retain the other ticket under the name Sergio Martires. Please let me know the amount which is refundable for that one ticket which I would like to cancel and the procedure to do so
Thanks

19 april 2017
Omdöme utan inbjudan
Logotyp för Simplio.com

Svar från Simplio.com

Dear Sergio,

As per our data, your requests were processed in a timely manner. Providing our customers with post-sale service we strive to be as responsive as possible. We are very appreciated to those customers, who leave reviews and contact us using this site, and very sorry if we get a low rating. Could you please tell us if we have failed with anything leaving you less satisfied and earning just 3*?

Best regards,
The Simplio Team

Betygsatt 3 av 5 stjärnor

Wrong Flight booked: 100089452

Dear Team,

I am Navneet Sharma. I have booked a ticket from Kolkata to Pune. The ticket was to be booked for 23rd April, 2017, but by mistake it was booked for 22nd April with order id: 100089452.

Please help me with the change in dates, as till now i have not received any update on my ticket.

18 april 2017
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Logotyp för Simplio.com

Svar från Simplio.com

Dear Navneet,

Your order was canceled by your request, so that you could proceed with a new ticket order for the appropriate date.

Best regards from the Simplio Team.

Betygsatt 3 av 5 stjärnor

Order No: 100089366

I booked 3 tickets from Mumbai to DXB and return via Emirates.
The money has been deducted from my account however I havent received the tickets on my email.

16 april 2017
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Logotyp för Simplio.com

Svar från Simplio.com

Dear Sheila,

The seats were not confirmed by the airline, therefore your order was canceled at no cost to you, the blocked amount should be available in your account. We are sorry for any inconvenience.

Best regards,
The Simplio Team

Betygsatt 4 av 5 stjärnor

This is regarding my ORDER #100089213

This is regarding my ORDER #100089213. I dont know if the transaction got through?? please email me, ive sent an email from my email id

14 april 2017
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Logotyp för Simplio.com

Svar från Simplio.com

Dear Amritaa,

Unfortunately, your transaction was declined. It looks like you haven't attempted to verify your secure payment. The notification was sent to your email, please check your spam folder if you haven't received it. You can make another order.

Thanks for reaching us,
The Simplio Team

Betygsatt 2 av 5 stjärnor

i had booked a return ticket from Juba …

i had booked a return ticket from Juba to Cairo (ITINERARY #100088125
30 MAR, 2017), however I am not able to check my ticket on the Ethiopian Airlines website also there is no PNR number given in the eticket. The website of Simplio is not working also, no option to check booked ticket.

9 april 2017
Omdöme utan inbjudan
Logotyp för Simplio.com

Svar från Simplio.com

Dear Aishwarya,

Our customer support agent will get in touch with you and provide the PNR, please wait for an update. Currently, we are experiencing temporary downtime with our site, sorry for the inconvenience.

The Simplio Team

Betygsatt 5 av 5 stjärnor

I had made a mistake in one of the …

I had made a mistake in one of the tickets I booked (ITINERARY #100088345). I had missed out the middle name of one of the passengers. I called up the airline (Iberia) and they confirmed that it was possible to add the middle name. However, they also said that since I had booked it through an agent (Simplio) only the agent could make the change.
I received an extremely prompt call-back from Simplio and my problem was taken care of super-quick and quite painlessly.
Thank you very much!

7 april 2017
Omdöme utan inbjudan
Logotyp för Simplio.com

Svar från Simplio.com

Dear Rohini,

Thank you very much for taking your time to review our service. It's been our pleasure to assist you!

Best Regards,
The Simplio Team

Betygsatt 1 av 5 stjärnor

Not provided E-ticket - Order No:100085795

My order No:100085795. I have not received my e-ticket and It is showing status as "Processing" on my simplio account. Waiting period mentioned 24 hrs. Now more than 24 hrs happened, Still I didn't received E-ticket. I
sent mail on Customer support of Simplio account, No reply to that mail also. Please sent me E-ticket on urgent basis.

11 mars 2017
Omdöme utan inbjudan
Logotyp för Simplio.com

Svar från Simplio.com

Dear Mayur,

The ticket availability wasn't confirmed by an airline, therefore your order was cancelled at no cost to you. The details were provided in response to your email query. We are sorry for any inconvenience.

The Simplio Team

Betygsatt 3 av 5 stjärnor

Didnt recieve PNR

Did recieve my ticket ids, but didnt recieve my PNR. Also cant check on Rwand Website.
ITINERARY #100085771

MR . ------
Ticket: 1571056923284, Coach/Economy

9 mars 2017
Omdöme utan inbjudan
Logotyp för Simplio.com

Svar från Simplio.com

Dear Kapil,

It appears as "vendor locator". Our support agent should provide you with the details via phone. Was your query resolved?

Thanks for reaching us on TP,
The Simplio Team

Betygsatt 3 av 5 stjärnor

Not provided E-ticket - Order No:100085220

My order No:100085220. I have not received my e-ticket and I am unable to check my booking on the Rwand Air website also. Have sent an email as well as requested a call back from Simplio. Requesting an urgent revert.

3 mars 2017
Omdöme utan inbjudan
Logotyp för Simplio.com

Svar från Simplio.com

Dear Jay,

We've re-sent your itinerary. Please check your email. Sorry for the inconvenience.

The Simplio Team

Betygsatt 5 av 5 stjärnor

Great journey and time conscious

Simplio are so wonderful, the booking and everything went as planned, i will definitely book with them again. Highly Recommended!

14 januari 2017
Omdöme utan inbjudan
Logotyp för Simplio.com

Svar från Simplio.com

Hi Pearl,

It's great to know you liked booking your flight through Simplio! Thanks for taking the time to review our service.

The Simplio Team

Betygsatt 2 av 5 stjärnor

NOT PROVIDED ME E TICKET

Order 100075764.

They do not call even after asking for call back.

I even have not received my e ticket.

not even in my spam.

7 januari 2017
Omdöme utan inbjudan
Logotyp för Simplio.com

Svar från Simplio.com

Hi Kevin,

Issuing a ticket requires some time, and your pending order was canceled at your request during the callback. We apologize for any inconvenience.

Thank you for reaching us on TP,
The SImplio Team

Betygsatt 5 av 5 stjärnor

Clean, Fast, Easy to Use!

I found Simplio.com when looking around for options to fly to Puerto Vallarta and have since used it to book for the third time. The site is cleaner and easier to use than many and booking is simple. Prices were offered competitively as advertised. Tickets are sent almost immediately after booking. If you are hesitating, give it a shot, this website is trustworthy.

28 oktober 2016
Omdöme utan inbjudan
Logotyp för Simplio.com

Svar från Simplio.com

Hi Shane,

We are delighted to hear that you have a positive experience with Simplio, and thanks for reviewing our website!

Best Regards,
The Simplio Team

Betygsatt 4 av 5 stjärnor

Refund was Fast and sucessful though I had small Issues.

I had booked 3 tickets from Bengaluru to Newark through this site. In one of the ticket when I booked the passenger name was given with a small spelling mistake. We had to remove 1 extra character in the sur name. When I requested for the same there was a response saying it could be done once checking with air lines. I checked with Airlines which I had booked the response I got was there was no such request. Now I am planning to cancel my tickets and will be booking through another agent. That's the only option left for me as travel date is approaching.
The Order ID for the same is : 100067075
I am updating the review based on the feed back I got:
I totally understand that it was my mistake to book with a wrong name. But as per your website this is what is written in the website;

Airlines usually have strict rules about name changes on flight tickets so you should be attentive when filling in your name details. In some cases, you may be permitted to make corrections (usually involving 2-3 characters). If you have made a major mistake in passenger’s name and corrections are not acceptable, you will need to cancel your reservation and make a new booking.

As per the above comments it can take corrections upto 2-3 characters but in my case there was only 1 character change. I was okay to cancel that particular ticket and re-book with a cancellation charges as applicable. But looks like even that is also not possible from your end . That is the reason I am disappointed . I am almost forced to make a cancellation for all the 3 tickets which I had booked which is not fair. I was okay to pay up the cancellation charges for the 1 ticket and book the same with the correct name .If that is also not possible then there is no point for me to use your website again for my next bookings.
Currently I am cancelling all my tickets booked as of now for the order 100067075. That is the option I was given which is like most unfair option possible for a customer.

UPD:Thanks for considering. But I was checking with the other agent looks like he already booked the tickets for me. So please go ahead and cancel all the 3 tickets.

UPD: I would appreciate if the cancellation is done immediately for all the 3 tickets and will definitely re consider my 1 star rating if the refund is initiated ASAP.

27 oktober 2016
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Logotyp för Simplio.com

Svar från Simplio.com

Dear Shravan,

We've rechecked the info: The request to your airline was submitted on October 25. Our customer service provided you with correct information (can't comment on your communication with the airline's rep, though). Please wait for an update from our side.

Notice, that a customer is solely responsible for the information provided; an agency acts as an intermediary and cannot be liable for the customer's errors. (Refer to Simplio T&C you have agreed with, "Booking" ⇨ "Passenger name".) Be sure that we do our best to eliminate your inconvenience against this issue.

UPD: The offered variants are applicable per airline rules and prices difference between the current and a new ticket. We've received your request to cancel the whole order (all your tickets), yet we can cancel that particular ticket with name mistake and re-book it with cancellation charges as applicable. Please confirm one of the options which is OK to you, - in response to our email with the details and calculations.

Taking into account the above-mentioned, you might want not to address the one-star mark to Simplio.

Best Regards,
The Simplio team

Betygsatt 4 av 5 stjärnor

Long awaiting Refund

The flight I booked was cancelled by airlines. Hence I had to cancel my ticket & requested for involuntary refund at Simplio. But, was no update for a week in the order status, despite chatting everyday with custcare. Eventually I called up airline, & they agreed to cancel & also made full refund. After that a week passed; but Simplio keep saying we have emailed airlines.. but no response from them yet. From customer's point of view, anyhow the trip plan got ruined due to cancellation & as well his money got stuck. Please help me to get refund. FYR, the Order ID: 100063571.

Refund is done eventually.
Thank you Simplio; and a big thanks to TrustPilot.

7 oktober 2016
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Logotyp för Simplio.com

Svar från Simplio.com

Dear Adarsh,

The waiting period you've experienced was beyond our control, the airline has confirmed your refund with us just recently. Now it's complete and the money will appear in your account within the next few days.

Thank you for booking with Simplio.

Betygsatt 5 av 5 stjärnor

Really Easy to Use

This is a great site for searching information about flights. It has an extended list of airlines. You can use it with all confidence because you will get an amazing service and excellent prices. When I have traveled I have felt satisfied with them. I recommend them for all they have to offer.

23 november 2015
Omdöme utan inbjudan
Logotyp för Simplio.com

Svar från Simplio.com

Dear Jessie,

Thank you for your kind words! We hope to see you booking flights with Simplio again and again =)

Regards,
The Simplio team

Betygsatt 5 av 5 stjärnor

Top class service

My experience was positive from here. I got extreme support and help from the guys to purchase my tickets. The service was top class. Would definitely recommend the service for booking tickets.

13 oktober 2015
Omdöme utan inbjudan
Logotyp för Simplio.com

Svar från Simplio.com

Hi Mike,

We are happy to read you enjoyed using Simplio service.
Thank you for your review!

Best regards,
The Simplio team

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