Simple Home Appliances Omdömen 

166
•
TrustScore 4.5 av 5

4,7

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Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

I had been watching BRB80F26 Samsung series 7 integrated fridge freezers for sometime and an amazing price for the ACS variant came up at £691 delivered. At the time all other vendors were £1000+ I wa... Se mer

Betygsatt 5 av 5 stjärnor

Really good service, saved alot of money on the samsung bespoke series 8 heat pump tumble dryer and we love the appliance. Delivery was very quick aswel.

Betygsatt 5 av 5 stjärnor

Firstly, we fiund what we wanted, £50 cheaper than in larger chains. The ordering was very simple as was organising the delivery date. Totally our fault, there was an issue and we were temporar... Se mer

Betygsatt 5 av 5 stjärnor

I bought a Samsung tumble dryer from Simple Home Appliances and the whole experience was great. The price was cheaper than anywhere else I’d looked, and delivery was quick and exactly on time. The del... Se mer

Företagsinformation

  1. Vitvaror och hushållsapparater
  2. också i
  3. Elektronikbutik

Skrivet av företaget

Simple Home Appliances is your trusted source for high-quality TVs and white goods in the UK. With a commitment to offering top-notch products from leading brands, we ensure that every appliance we sell meets the highest standards of performance and reliability. Whether you're upgrading your home entertainment system or outfitting your kitchen with the latest in white goods, you can count on us for exceptional service, competitive pricing, and a hassle-free shopping experience. At Simple Home Appliances, customer satisfaction is our top priority, and we strive to make your home a better place with every purchase.


Kontaktuppgifter

4,7

Utmärkt

TrustScore 4.5 av 5

166 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

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4,7

Alla omdömen

(166)

84 omdömen under de senaste 12 månaderna

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Betygsatt 5 av 5 stjärnor

Great Price and Fast Delivery

I bought a Samsung tumble dryer from Simple Home Appliances and the whole experience was great. The price was cheaper than anywhere else I’d looked, and delivery was quick and exactly on time. The delivery driver was also really friendly and helpful, which made the whole process even better. Would definitely recommend and would use them again.

30 januari 2026
Betygsatt 1 av 5 stjärnor

I am still waiting for delivery of my…

I am still waiting for delivery of my fridge freezer. The delivery company got in touch with me as promiser to arrange delivery. However, because of the steps from the car park to the house, they asked that i contact Simple home Appliances so they can upgrade delivery to 3 man delivery. This is when the horror began. The line provided is never answered but straight to a full voice mail so you cannot leave a message. I sent an email but this takes ip to 24 hours to be responded to and longer if the next day is a weekend. I am still waiting and not sure how long this is going to take either. So i am very frustrated by this

30 januari 2026
Omdöme utan inbjudan
Logotyp för Simple Home Appliances

Svar från Simple Home Appliances

Thank you for taking the time to leave your feedback, and we’re very sorry for the inconvenience you experienced.

We’ve contacted the courier partner and have requested that the delivery be upgraded to a three-person team. The courier will be in touch directly to arrange a new delivery date. We’ve also contacted you separately by email to address this directly.

In some instances, where an appliance is particularly large and weighs over 130kg, a three-person delivery team is required to ensure the delivery can be completed safely and in line with health and safety requirements, particularly where there are stairs involved or the appliance needs to be carried over a longer distance.

Thank you for your patience.

Kind regards,
Simple Home Appliances

Betygsatt 5 av 5 stjärnor

First Class Customer Service.

Firstly, we fiund what we wanted, £50 cheaper than in larger chains.
The ordering was very simple as was organising the delivery date.

Totally our fault, there was an issue and we were temporarily unavailable for delivery. But our delivery driver, didn't just dump and go, he called me and worked with me to find a solution. He then asked me to call him afterwards to make sure we were happy.
Fantastic customer service.

Thank you!

9 januari 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

After been let down by amazon I sent an…

After been let down by amazon I sent an email them explaining that the tv must be delivered on a particular day either morning or afternoon as I was taking half a day holiday off work. They emailed me and said that would not be a problem and the Tv arrived bang on time. It was cheaper aswell BTW.

9 januari 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Fab transaction from start to finish.

Fab transaction from start to finish.
Website was easy to navigate and transaction was very straightforward.
We were able to select a delivery date to suit our needs and availability.
We received great communication regarding a delivery time slot and delivery was within the allocated time. Product was well packaged and as described on website.
We would use this company again.

7 januari 2026
Betygsatt 5 av 5 stjärnor

Impressed with the price of Samsung…

Impressed with the price of Samsung dishwasher compared to same one on sale in Currys - over £100 cheaper. Simple home appliances offered free delivery unlike Currys. Delivery was efficient. Overall happy with them. Would recommend.

12 januari 2026
Betygsatt 5 av 5 stjärnor

Delivery was perfect

Delivery was perfect. We could choose a day to suit us which is brilliant. Tv is as advertised. Would recommend and also purchase from this store again. Thank you

10 januari 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great overall experience – excellent website and product, minor delivery delay

I purchased a 50-inch Samsung TV online and overall had a very positive experience.
The website is excellent—very user-friendly, easy to navigate, and the product descriptions are clear and detailed, so you know exactly what you’re buying. There were plenty of payment options available at checkout, which was great, and I was able to use PayPal without any issues. The price was also very competitive compared to other retailers.
The TV itself arrived brand new, sealed in the original box, exactly as advertised, and it works perfectly. I’m very happy with the product and the value for money.
One area that could be improved is the delivery scheduling. I placed my order on a Saturday and selected an available delivery date for the following Monday. I made arrangements for someone to be at home that day, but unfortunately the delivery didn’t arrive until Tuesday. This was a bit inconvenient as plans had to be rearranged.
That said, once the delivery day was confirmed, I was given a clear four-hour time slot, which was very helpful, and the delivery arrived within that window. Communication on the day itself was good.
Overall, a great buying experience with an excellent website, fair pricing, and a quality product. With more accurate delivery date commitments, this would be a near-perfect service.

10 januari 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

This is second time I’ve used Simple…

This is second time I’ve used Simple Home Appliances as I bought my washing machine from them last year. I bought a Samsung fridge freezer and it was cheaper than anywhere else I could find. Communication was excellent throughout — I was kept up to date the whole way by text, which made the process really easy.

The delivery team were great: they called me about an hour before they arrived, brought the fridge freezer into my utility room, unpacked it, and took the old appliance away without any hassle.

The fridge freezer itself has been great so far. Overall, a really smooth experience and I’d definitely recommend Simple Home Appliances.

7 januari 2026
Omdöme utan inbjudan
Betygsatt 4 av 5 stjärnor

Prompt delivery of a latest model TV

I received prompt delivery of a latest model Samsung TV at a very good price. I raised an issue with customer support and that was dealt with promptly, too. So why not 5 star? Well, customers need to be aware that great prices sometimes have a hidden cost and that's why this is not a 5 star review. Because Simple Home Appliances are not a Samsung approves supplier when I tried ro register for the 4 year extendion to the warranty Samsing offer, I was refused. Not sure why Simple Home Appliances are not on Samsung's approve list. Something to think about.

4 januari 2026
Logotyp för Simple Home Appliances

Svar från Simple Home Appliances

Thank you for taking the time to leave a detailed review and for your kind comments regarding the delivery, pricing, and our customer support — we really do appreciate that.

To clarify the warranty point for other customers reading this: Your purchase is fully covered under warranty, however, at present, we only offer extended warranty on certain products, currently we are not participating in the extended warranty on TVs via Amazon or our store. Our affiliation and warranty registrations for Samsung products are managed through our Amazon store relationship, and the extended 5-year warranty currently applies to selected appliances only, not televisions.

Your TV is, of course, brand new and fully covered by Samsung’s standard manufacturer warranty, and we remain more than happy to assist with any warranty-related queries or support should you need it in the future.

We understand how this could be disappointing and appreciate you highlighting it — transparency is important to us, and we’re always reviewing our offerings to improve the customer experience.

Thank you again for your feedback and for choosing Simple Home Appliances.

Betygsatt 1 av 5 stjärnor

All started out well

All started out well. Took delivery of my new Samsung washing machine on September 04th (just over 4 months ago), and was having a happy washing experience until 5 days ago. The machine has been throwing up error codes and has completely stopped working.
Because the machine is only 4 months old, I contacted Simple Home Appliances by phone but to no avail!. Frustratingly, the phone goes straight to an answer service so you cannot speak to anyone so I had to revert to email which has been equally tedious.
I am still without a washing machine for the 5th day and no sign of a resolution from Simple Home Appliances.
Be warned

14 januari 2026
Omdöme utan inbjudan
Logotyp för Simple Home Appliances

Svar från Simple Home Appliances

Hi Trish,

Thank you for your review, and I’m sorry to hear about the issues you’ve experienced — I appreciate how frustrating this must be, especially being without a working washing machine.

We’ve reviewed your case and can see that your appliance has developed an error, which is fully covered under the manufacturer’s warranty. An engineer visit can be booked online, free of charge, via the Samsung website. As you said, you were experiencing difficulty completing this, we filled out the warranty form and booked the engineer visit on your behalf directly on the Samsung website, which caused a short delay.

We have now successfully booked the warranty call-out and arranged for a Samsung engineer to attend and inspect your appliance. You should receive confirmation of the visit directly from Samsung.

We would also like to apologise for the issues you experienced when trying to contact us by phone. We are currently working on rectifying this to improve our service going forward.

Thank you for your patience and understanding. If you need anything further in the meantime, please don’t hesitate to get in touch.

Kind regards,
Simple Home Appliances

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