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We've had the Simpled EF Slim lock for about two years now and it's been great.
I fitted it myself which was straightforward.
It's very reliable and convenient.
We especially like being able to share a code when friends come to stay,not having to worry about taking a key when leaving the house is brilliant.
All in all a great product.

Needed to replace a cheap smart handle which had failed and came across Simpled. After doing some research we decided on the EF handle, but were unsure if the provided screws etc would be suitable for our door width. So we dropped an email to the customer service team and they got back quickly with a response and link to what we would need.

We placed our order and it was shipped and arrived promptly.
The quality of the handle is brilliant and the app that you use to control and manage it is great as well.

If you're comfortable with DIY then fitting the handle should be fairly straightforward, if not get someone who can.

Having 2 autistic children these handles with fingerprint lock are more of a must than a want. However the product is absolutely fantastic. They work well, and the after service is top tier. That’s why I kitted out almost the entire house.

Excellent customer service going far beyond normal obligations.

I purchased the SF Slim Series lock and was so impressed that I bought a second one for my other property. I’ve now had them for just over two years and have recommended them to friends and family.
Installation was straightforward and I managed it myself without any issues. I recently had a small problem with one of the locks, and the customer support team resolved it excellently.
Highly recommend.

The product does as described, very easy to set up and very convenient for our short-term let property as it can be accessed remotely.

We have a main door lock in a cottage by the seaside. For whatever reason the fingerprint sensor stopped working and after reporting the issue to the Simpled team they were very quick to resolve the issue and I now have a working lock again.

Really great service, efficient team and first rate product.

Great customer service, door lock works a treat and looks very stylish

Had a warranty issue with the door handle, no quibbles and received a replacement within 48hrs. Very impressive

I installed the lock and a few months in it developed a problem. After a few back and forth with support about various fixes they quickly sent me a replacement part. Very quick and responsive support that really doesn't exist anymore!

Also a great product

Very good customer service

Customer service responded very quickly and solved my problem. I can only recommend them.

Good having UK customer service
Not so good that failed lock already not part of current inventory two years after purchase so having to make door alterations to fit alternative model
Good that replacement was discounted though
Overall it’s a good ecosystem

This is my 7th Simpled lock I have installed in our properties and used them now for 4 years and found them easy to fit, robust and great to use.

Door locks without keys are great

Great Lock, works so well for our family. Multiple different ways of using it.

I am so pleased with the customer serviced from Simpled. Prompt replies even though its weekend. Exchanged of information thru emails are very fast and efficient. Their ability and willingness to solve my concern makes life less stressful. Thank you and all the best.

Quick response, just the help I needed, fantastic customer service

Tried different locks, and this without a doubt, is the best.
Yale L2 over engineered with loads of problems.
Simpled have worked it out perfectly.
Believe me, these are worth the money.

Simpled are a refreshing company to do business with.
Purchased a Smart Lock SS Slim Series in black.
On arrival the product is clearly high quality in its presentation and build quality.
The support was superb from first enquiry to final installation.
The Smart Lock is straightforward to install even when converting a conventional wooden door.
Once installed you immediately realise what you've been missing not having a Smart Lock sooner.
Operates faultlessly with so many means of operating the lock in its many forms of keyless usage. Although, there is a physical key to enable those who might feel uneasy without one.
I cannot fault the product, installation or use of this wonderful piece of equipment!
Well done Simpled!

Excellent customer service.we could not get the new door to accept the lock I was able to return it to the company. Excellent emails.
Our door problem not the lock.