I had a call and training with both Amber Manly and Miro. This was the first time I had used a printer like this and I was only about 2 weeks into my new job so this was all new to me. But the trainin... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Great piece of software & equipment. the team at silver fox were really helpful when buying especially Amber who explained what the capabilities of the silver fox printer are Miro was brilliant... Se mer
Företaget har svarat
Amber has been brilliant to deal with. Easily contactable through various platforms to discuss anything. She makes ordering new labels easy and helps us understand which labels may be best for a spe... Se mer
Företaget har svarat
Best cable label company We came over from another supplier Actually another supplier who were offering terrible after sale care and service We decided to make the jump to Silver Fox and... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Silver Fox is a leading manufacturer of cable, wire, and pipe labels for various sectors worldwide, including Rail, Data, Power, Construction, Renewable Energy, and Oil & Gas. Based in the UK, Silver Fox ships globally either direct or by their ever-growing network of distributors. Silver Fox is unique in the marketplace having its own in-house software and time-saving solutions developed and manufactured at the head office in Hertfordshire.
Kontaktuppgifter
Unit 2 Swallow Court, AL7 1SA, Welwyn Garden City, Storbritannien
- +44 (0) 1707 373727
- sales@silverfox.co.uk
- silverfox.co.uk
4,9
Utmärkt
177 omdömen
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Excellent customer service and training…
Excellent customer service and training support.
11 juli 2024
Omdöme utan inbjudan
Svar från Silver Fox
Hi Meliecer
Thank you for your review. We really appreciate it.
I'm glad to hear that the support team was so helpful. They work hard to ensure that engineers can print when needed and that their projects do not stall at the labelling stage.
I will pass your feedback on to Miro, who ran your training session.
If you need to book any free-of-charge training to get even more out of your solution, please let us know.
All the best
Henry
--
support@silverfox.co.uk
sales@silverfox.co.uk
+44 (0) 1707 37 37 27
www.silverfox.co.uk
excellet quality
excellet quality, very easy to use and time saving
20 oktober 2023
Omdöme utan inbjudan
Svar från Silver Fox
Hi Cesar
Thank you for your review. We appreciate it!
We take great pride in the quality of our products and the quality of our service. We're glad it's shone through for you.
Make sure you get the most out of your investment by booking your free-of-charge training and support. Ten minutes of training could save you hours in the long run!
All the best
Henry
--
support@silverfox.co.uk
sales@silverfox.co.uk
+44 (0) 1707 37 37 27
www.silverfox.co.uk
Great quality
Great quality labels and software that's straightforward to use, with support available if ever needed. Fantastic communication from the customer support team, always a pleasure to speak with.
4 juli 2024
Omdöme utan inbjudan
Svar från Silver Fox
Hi Rebecca
Thank you for your review. We appreciate it!
We take great pride in the quality of our products and the quality of our service. We're glad it's shone through for you.
Make sure you get the most out of your investment by booking your free-of-charge training and support. Ten minutes of training could save you hours in the long run!
All the best
Henry
--
support@silverfox.co.uk
sales@silverfox.co.uk
+44 (0) 1707 37 37 27
www.silverfox.co.uk
Svar från Silver Fox
Hi
Thank you for your review. We appreciate it!
We take great pride in the quality of our products and the quality of our service. We're glad it's shone through for you.
Make sure you get the most out of your investment by booking your free-of-charge training and support. Ten minutes of training could save you hours in the long run!
All the best
Henry
--
support@silverfox.co.uk
sales@silverfox.co.uk
+44 (0) 1707 37 37 27
www.silverfox.co.uk
just had an licence transfer and…
just had an licence transfer and everything worked smooth and easy.....miro is a quick and big help
had siome issues with printer and answer was within minutes (just security needs to be enabled"
5STAR service
25 juni 2024
Omdöme utan inbjudan
Svar från Silver Fox
Hi Roberto
Thank you for your review. We really appreciate it.
I'm glad to hear that the support team was so helpful. They work hard to ensure that engineers can print when needed and that their projects do not stall at the labelling stage.
I will pass your feedback on to Miro. He is an asset to the team.
If you need to book any free-of-charge training to get even more out of your solution, please let us know.
All the best
Henry
--
support@silverfox.co.uk
sales@silverfox.co.uk
+44 (0) 1707 37 37 27
www.silverfox.co.uk
Excellent communications
Excellent communications, including a teams call to walk through the setup of our new label printer and license key. Highly recommend.
13 juni 2024
Omdöme utan inbjudan
Svar från Silver Fox
Hi
Thank you for your review. We appreciate it!
We take great pride in the quality of our products and the quality of our service. We're glad it's shone through for you.
Make sure you get the most out of your investment by booking your free-of-charge training and support. Ten minutes of training could save you hours in the long run!
All the best
Henry
--
support@silverfox.co.uk
sales@silverfox.co.uk
+44 (0) 1707 37 37 27
www.silverfox.co.uk
Fox in a box Printer
Took us just 10 Minutes to set up the Printer, and after watching all the online help videos we was off printing the labels our company needed for our project!
The software is really easy to use and understand which has made life so much easier.
Everyone I've dealt with at silverfox is really helpful
Many Thanks
Lee @ TG Rams Ltd.
5 juni 2024
Omdöme utan inbjudan
Svar från Silver Fox
Hi Lee
Thank you for your review.
The Fox-in-a-Box is undoubtedly a one-of-a-kind solution, and we're glad you are getting the most out of it.
Make sure you get the most out of your solution and book your free-of-charge training with the team to save even more time on your jobs! We're happy to help!
All the best
Henry
--
support@silverfox.co.uk
sales@silverfox.co.uk
+44 (0) 1707 37 37 27
www.silverfox.co.uk
Very quick turnaround
Very quick turnaround, despite changes after order was placed. Super efficient sales and management teams.
30 maj 2024
Omdöme utan inbjudan
Svar från Silver Fox
Hi Michael,
Thank you for your review!
Yes, we try to be as proactive as possible when responding to customer queries. Time is the one resource you cannot get back, and when it comes to projects, typically, it is the most valuable asset!
We look forward to supporting you more in the future.
All the best
Henry
--
support@silverfox.co.uk
sales@silverfox.co.uk
+44 (0) 1707 37 37 27
www.silverfox.co.uk
Svar från Silver Fox
Hi Yousif
Thank you for your review. We appreciate it!
We take great pride in the quality of our products and the quality of our service. We're glad it's shone through for you.
Make sure you get the most out of your investment by booking your free-of-charge training and support. Ten minutes of training could save you hours in the long run!
All the best
Henry
--
support@silverfox.co.uk
sales@silverfox.co.uk
+44 (0) 1707 37 37 27
www.silverfox.co.uk
Good website for selecting the products…
Good website for selecting the products you search for.
Great Labels too - just what we needed. quick ordering thanks
7 maj 2024
Svar från Silver Fox
Hi there!
Thank you for your review. We appreciate it!
We are continuously improving our website to make it as easy as possible for our customers to purchase and reorder, so receiving positive feedback like this helps!
remember, if you have any questions about anything you see on the site, don't forget you can call +44 (0) 1707 37 37 27 to ask one of our expert team.
We are looking forward to supporting you again soon!
All the best,
Henry
--
support@silverfox.co.uk
sales@silverfox.co.uk
+44 (0) 1707 37 37 27
www.silverfox.co.uk
Printer / text alignment
Had an issue with printer / text alignment. Miro responded within 20 minutes and issue resolved a few minutes thereafter.
29 april 2024
Omdöme utan inbjudan
Svar från Silver Fox
Hi Gordon
Thank you for your review. We really appreciate it.
I'm glad to hear that the support team was so helpful. They work hard to ensure that engineers can print when needed and that their projects do not stall at the labelling stage.
I will pass your feedback on to Miro. He is an asset to the team.
If you need to book any free-of-charge training to get even more out of your solution, please let us know.
All the best
Henry
--
support@silverfox.co.uk
sales@silverfox.co.uk
+44 (0) 1707 37 37 27
www.silverfox.co.uk
Great customer service
Great customer service, very quick to reply and solved my issues perfectly.
23 april 2024
Omdöme utan inbjudan
Svar från Silver Fox
Hi Sean
Thank you for your review. We appreciate it!
We take great pride in the quality of our products and the quality of our service. We're glad it's shone through for you.
Make sure you get the most out of your investment by booking your free-of-charge training and support. Ten minutes of training could save you hours in the long run!
All the best
Henry
--
support@silverfox.co.uk
sales@silverfox.co.uk
+44 (0) 1707 37 37 27
www.silverfox.co.uk
Fantastic support
Fantastic support. We had an issue with our printer and within 2 hrs we had a teams call to rectify the issue which was successful
26 april 2024
Omdöme utan inbjudan
Svar från Silver Fox
Hi Gary
Thank you for your review. We appreciate it!
We take great pride in the quality of our products and the quality of our service. We're glad it's shone through for you.
Make sure you get the most out of your investment by booking your free-of-charge training and support. Ten minutes of training could save you hours in the long run!
All the best
Henry
--
support@silverfox.co.uk
sales@silverfox.co.uk
+44 (0) 1707 37 37 27
www.silverfox.co.uk
Resolution to my issue
Hi Miro,
Thank you so much for your assistance you provided in resolving my issue which involved the fonts being too large and not being able to change them.
I am now able to print my labels with the correct fonts.
Thanks once again.
25 april 2024
Omdöme utan inbjudan
Svar från Silver Fox
Hi Aubrey
Thank you for your review. We really appreciate it.
I'm glad to hear that the support team was so helpful. They work hard to ensure that engineers can print when needed and that their projects do not stall at the labelling stage.
I will pass your feedback on to Miro. He is an asset to the team.
If you need to book any free-of-charge training to get even more out of your solution, please let us know.
All the best
Henry
--
support@silverfox.co.uk
sales@silverfox.co.uk
+44 (0) 1707 37 37 27
www.silverfox.co.uk
Thermal UV resistant labels
Very friendly and helpful sales and support staff,
Quick turn around on deliveries, high quality labels
10 april 2024
Svar från Silver Fox
Hi Michael
Thank you for your review. We appreciate it!
We take great pride in the quality of our products and the quality of our service. We're glad it's shone through for you.
Make sure you get the most out of your investment by booking your free-of-charge training and support. Ten minutes of training could save you hours in the long run!
All the best
Henry
--
support@silverfox.co.uk
sales@silverfox.co.uk
+44 (0) 1707 37 37 27
www.silverfox.co.uk
Great service from Miro and the team .
Great service from Miro and the team .
Highly recommended .
19 april 2024
Omdöme utan inbjudan
Svar från Silver Fox
Hi Alan
Thank you for your review. We really appreciate it.
I'm glad to hear that the support team was so helpful. They work hard to ensure that engineers can print when needed and that their projects do not stall at the labelling stage.
I will pass your feedback on to Miro. He is an asset to the team.
If you need to book any free-of-charge training to get even more out of your solution, please let us know.
All the best
Henry
--
support@silverfox.co.uk
sales@silverfox.co.uk
+44 (0) 1707 37 37 27
www.silverfox.co.uk
We use Silver Fox printers on all our…
We use Silver Fox printers on all our sites and have done for many years. The products are great and the customer service is fantastic with them even offering free onsite training.
17 april 2024
Omdöme utan inbjudan
Svar från Silver Fox
Hi Claire
Thank you so much for your review. I believe Dom went to your site to conduct the training, and Amber has been helping you with your labelling queries. I have passed your feedback on to them.
If you have any further questions, you are welcome to get in touch with the team. We are happy to help with any labelling queries.
All the best,
Henry
--
support@silverfox.co.uk
sales@silverfox.co.uk
+44 (0) 1707 37 37 27
www.silverfox.co.uk
Great customer service and great…
Great customer service and great product!
11 april 2024
Omdöme utan inbjudan
Svar från Silver Fox
Hi Jamie
Thank you for your review. We appreciate it!
We take great pride in the quality of our products and the quality of our service. We're glad it's shone through for you.
Make sure you get the most out of your investment by booking your free-of-charge training and support. Ten minutes of training could save you hours in the long run!
All the best
Henry
--
support@silverfox.co.uk
sales@silverfox.co.uk
+44 (0) 1707 37 37 27
www.silverfox.co.uk
Amber at Silverfox is extremely helpful…
Amber at Silverfox is extremely helpful and responsive to email.
Would highly recommend.
11 april 2024
Omdöme utan inbjudan
Svar från Silver Fox
Hi Nigel
Thanks for your review. Amber is such a great asset to the team, and we must say her customers love speaking to her.
If you need to book any free-of-charge training to get even more out of your solution, please let us know.
All the best
Henry
--
support@silverfox.co.uk
sales@silverfox.co.uk
+44 (0) 1707 37 37 27
www.silverfox.co.uk
Great service and customer support.
Great service and customer support.
I Purchased the Basic Labacus Innovator software and
Prolab Laser Self-Laminating Wrap-Around Cable Labels. The labels are great quality and the software is very easy to use.
3 april 2024
Omdöme utan inbjudan
Svar från Silver Fox
Hi Shaun
Thank you for your review. We appreciate it!
We take great pride in the quality of our products and the quality of our service. We're glad it's shone through for you.
Make sure you get the most out of your investment by booking your free-of-charge training and support. Ten minutes of training could save you hours in the long run!
All the best
Henry
--
support@silverfox.co.uk
sales@silverfox.co.uk
+44 (0) 1707 37 37 27
www.silverfox.co.uk
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
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