It seems okay.I've been using it for about six sections.I realise I'm a little bit wetter than I use to be apart from that.I haven't really noticed any difference .. i didn't have any problem with uri... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
My experience with Silk'n has been really good, with fast shipping that arrived safely and on time. The company gives clear instructions and helpful customer support, which makes their beauty devices... Se mer
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I’m genuinely a fan of Silk’n. I first discovered the brand through their SilkyAir Pro and SilkyAir Flex hair tools — both of which quickly became staples in my routine. More recently, I started u... Se mer
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Wrong brushes delivered on a Friday. Returns to be notified within 48hrs. No response from all phone numbers on Official website except one which when dialled on a Monday stated that they were on holi... Se mer
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Företagsinformation
Skrivet av företaget
Silk'n is the global leader in professional aesthetic beauty devices for home use. Our philosophy is to bring technologies from professional beauty clinics to the comfort of your home. We believe that feeling good and comfortable in your own skin is essential, and our products make self-care moments luxurious and effortless. Founded on the principles of quality, safety, and efficacy, Silk'n has transformed the beauty industry by making advanced technologies accessible to everyone. Our innovative devices are designed to help you look and feel your best, ensuring that you enjoy those precious moments of self-care with ease and comfort. In the early 2000s, our team of professionals from the Intense Pulsed Light (IPL) beauty industry envisioned creating a device for home use. After extensive research and development, Silk'n introduced the world’s first IPL hair removal device for home use in 2006, achieving great success. Beyond IPL, we have embraced Radio Frequency (RF), enhancing our product range to include skin rejuvenation and reducing acne. As specialists in RF technology, we've also embraced innovations such as LED and Near-Infrared for skin rejuvenation and acne treatment, EMS for muscle stimulation, and Ion- and Infrared technology in our haircare tools to protect hair quality.
Kontaktuppgifter
Galileistraat 17, 3029AL, Rotterdam, Nederländerna
- 0906-2130009
- customercareuk@silkn.eu
- silkn.co.uk
4,0
Bra
254 omdömen
Ber kunder att lämna omdömen
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Har besvarat 100 % av sina negativa omdömen
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från Silk'n
Dear Nick,
We are very sorry to hear that you are not satisfied with our product/service
We would like to get in touch with you to find a solution for you.
We would like to ask if you can email us?
Our email address is customercareuk@silkn.eu
We hope to hear from you soon.
Best regards,
The Silk'n Team
I waited a week for delivery of…
I waited a week for delivery of replacement toothbrush heads, only to find out they dont fit my model. Its not clear on your website that these heads don't fit your delux SG986 model.
3 december 2022
Svar från Silk'n
Dear customer,
We are very sorry to hear that you are not satisfied with our product/service
We would like to get in touch with you to find a solution for you.
We would like to ask if you can email us?
Our email address is customercareuk@silkn.eu
We hope to hear from you soon.
Best regards,
The Silk'n Team
I am still awaiting delivery of this…
I am still awaiting delivery of this item. I ordered it last week so expected delivery this week at some point but to date I have not received it.
25 november 2022
Svar från Silk'n
Dear Susan,
We are very sorry to hear that you are not satisfied with our product/service
We would like to get in touch with you to find a solution for you.
We would like to ask if you can email us?
Our email address is customercareuk@silkn.eu
We hope to hear from you soon.
Best regards,
The Silk'n Team
Have'nt used it yet but it is ideal…
Have'nt used it yet but it is ideal with the handle so i dont have to bend as much.
9 november 2022
Svar från Silk'n
Dear Wendy,
Thank you for your 5 star review!
We are very happy you are satisfied with our service.
Best regards,
The Silk'n Team
for darker skin
I am writing this to help out darker skin girls. I am only on my second week so I can not yet comment on the effect of hair growth. However I did a patch test following instructions and managed to tolerate up to 4 on the intensity, and so a few days later I went straight in with number 4 intensity only to find burns on my legs and especially in the darker areas. I would say for darker skin girls to not use an intensity of more than 3 and no more than 2 on the face
25 oktober 2022
Svar från Silk'n
Dear Olla,
We are sorry to hear that the device did not meet your expectations.
Would you like to contact us via our website? https://silkn.eu/
We are waiting for your message. And we are happy to help you.
Best regards,
The Silk'n Team
Was delivered very fast
Was delivered very fast. No problems so far. Not tried the product yet! Ordered late 16 October arrived 19 October
19 oktober 2022
Svar från Silk'n
Dear Linda,
Thank you for your 5 star review!
We are very happy you are satisfied with our service.
Best regards,
The Silk'n Team
I have not recieved this item and have…
I have not recieved this item and have been charged ,can you please look into this.
Electric toothbrush replacement.
Christine Wiseman
21 oktober 2022
Svar från Silk'n
Hi Christine,
What unfortunate to hear this. We have sent your ordered items again, today. You can expect this as soon as possible. Our UK warehouse is not 100% operational at this moment so it comes from NL and can take some more time. Please let us know if you have received your order.
Not received at time of writing
Not received at time of writing, order was supposed to have been despatched already?
5 oktober 2022
Svar från Silk'n
Dear Customer,
We are sorry to hear that we did not meet your expectations. Would you like to contact us via our website? https://silkn.eu/ We are waiting for your message. And we are happy to help you.
Best regards,
The Silk'n Team
Initially let down by DPD
Initially let down by DPD, who failed to deliver even though I was home, but got it 2nd time around.
This is no reflection on Silk'n who dispatched my order very quickly. So pleased with Silk'n, but DPD needs to buck up.
21 september 2022
Svar från Silk'n
Dear Brian,
Thank you for your 5 star review!
We are very happy you are satisfied with our service.
Best regards,
The Silk'n Team
Svar från Silk'n
Dear Jennifer,
Thank you for your 5 star review!
We are very happy you are satisfied with our service and the product.
Best regards,
The Silk'n Team
Svar från Silk'n
Dear Glynis,
Thank you for your 5 star review!
We are very happy you are satisfied with our service and the product.
Best regards,
The Silk'n Team
Svar från Silk'n
Dear Sandra,
Thank you for your 4 star review!
We are glad that you are satisfied with our product and please contact us if you need any advice on the correct use or maintenance of the device.
Best regards,
Silk'n Team
Best ever
Used an
Electric toothbrush for years now. But I must say this sikn is the best.
24 augusti 2022
Svar från Silk'n
Dear Edwin,
Thank you for your 5 star review!
We are very happy you are satisfied with our product.
Best regards,
Silk'n Team
Not arrived after nearly 2weeks!
Not arrived after nearly 2weeks!
After 1 week I chased to see where it had got to and was told it was on the way but it still has not arrived.
21 augusti 2022
Svar från Silk'n
Dear Angela,
Thank you for your review.
We are very disappointed you have not received your order.
Could you maybe contact us via our website so we can help you further?
Best regards,
Silk'n Team
Good Result
We ordered new Toothbrush Heads from ordering to receiving seemed to be a long time when I rang Customer Services they were very helpful and explained that they were despatched from Holland so the Delivery time was longer. Really pleased with the Service I received would certainly order from Silk ,N again
19 augusti 2022
Omdöme utan inbjudan
Svar från Silk'n
Dear Anthony,
Thank you for your 4 star review!
We are glad you are happy with our service.
If you have other questions in future, please do not hesitate to ask us again.
Best regards,
Silk'n Team
I have not received the item
16 augusti 2022
Svar från Silk'n
Dear Devi,
Thank you for your review.
We are very disappointed you have not received your order.
Could you maybe contact us via our website so we can help you further?
Best regards,
Silk'n Team
Speedy replacement order
My order didn’t arrive however as soon as I informed them I received a replacement within a few days. Good service
5 augusti 2022
Svar från Silk'n
Dear Donna,
Thank you for your 4 star review!
We are very delighted to hear you are happy with our service.
We wish you a nice day!
Best regards,
Silk'n Team
Best electric toothbrush I have used
This toothbrush is one of the best., however the replacement heads do not fit as good as the original ones.
5 augusti 2022
Svar från Silk'n
Dear Julie,
Thank you for your 4 star review!
We are very happy you are satisfied with our product.
The replacement should fit well on the device, please contact us by email if you are doubting the brushhead does not fit well.
Best regards,
Silk'n Team
It doesn't work very powerfully keeps…
It doesn't work very powerfully keeps turning on and off even when charged
20 juli 2022
As expected
It took about a week for delivery but the brush heads were well packed and arrived safely. They were exactly what I was expecting and do the job well. I will order again when required.
14 juli 2022
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