It seems okay.I've been using it for about six sections.I realise I'm a little bit wetter than I use to be apart from that.I haven't really noticed any difference .. i didn't have any problem with uri... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
My experience with Silk'n has been really good, with fast shipping that arrived safely and on time. The company gives clear instructions and helpful customer support, which makes their beauty devices... Se mer
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I’m genuinely a fan of Silk’n. I first discovered the brand through their SilkyAir Pro and SilkyAir Flex hair tools — both of which quickly became staples in my routine. More recently, I started u... Se mer
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Wrong brushes delivered on a Friday. Returns to be notified within 48hrs. No response from all phone numbers on Official website except one which when dialled on a Monday stated that they were on holi... Se mer
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Företagsinformation
Skrivet av företaget
Silk'n is the global leader in professional aesthetic beauty devices for home use. Our philosophy is to bring technologies from professional beauty clinics to the comfort of your home. We believe that feeling good and comfortable in your own skin is essential, and our products make self-care moments luxurious and effortless. Founded on the principles of quality, safety, and efficacy, Silk'n has transformed the beauty industry by making advanced technologies accessible to everyone. Our innovative devices are designed to help you look and feel your best, ensuring that you enjoy those precious moments of self-care with ease and comfort. In the early 2000s, our team of professionals from the Intense Pulsed Light (IPL) beauty industry envisioned creating a device for home use. After extensive research and development, Silk'n introduced the world’s first IPL hair removal device for home use in 2006, achieving great success. Beyond IPL, we have embraced Radio Frequency (RF), enhancing our product range to include skin rejuvenation and reducing acne. As specialists in RF technology, we've also embraced innovations such as LED and Near-Infrared for skin rejuvenation and acne treatment, EMS for muscle stimulation, and Ion- and Infrared technology in our haircare tools to protect hair quality.
Kontaktuppgifter
Galileistraat 17, 3029AL, Rotterdam, Nederländerna
- 0906-2130009
- customercareuk@silkn.eu
- silkn.co.uk
4,0
Bra
254 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Product was netjes verpakt en geleverd
Product was netjes verpakt en geleverd, mooie hoes eromheen, zodat niks beschadigd kan worden.
Ben blij dat ik het product in gebruik heb, want na het ongeveer 4 weken gebruikt te hebben, zie je duidelijk resultaat en ik voel het ook!
10 september 2025
Omdöme utan inbjudan
Svar från Silk'n
Beste Brigitte,
Hartelijk dank voor je recensie.
We stellen je feedback zeer op prijs.
Met vriendelijke groet,
Het Silk'n-team
My experience with Silkn is great
My experience with Silk’n has been outstanding. The website is clear and easy to navigate, making the ordering process smooth and hassle-free. My product arrived quickly and was packaged with great care.
I was especially impressed by the beautiful, luxurious packaging – a true reflection of the brand’s quality and attention to detail. The mask even came with a stylish storage bag, which is both practical and elegant.
Additionally, the customer service is excellent. Whenever I had a question, I received a quick and helpful response. Overall, Silk’n delivers a premium experience from start to finish. Highly recommended!
29 juli 2025
Omdöme utan inbjudan
Svar från Silk'n
Dear,
Thank you for your 5 star review!
We are very happy you are satisfied with our service and product.
Best regards,
The Silk'n Team
Great service and product!
6 september 2025
Omdöme utan inbjudan
Svar från Silk'n
Dear Wanieta,
Thank you for your 5 star review!
We are very happy you are satisfied with our service and product.
Best regards,
The Silk'n Team
Good
The product was well-packaged and arrived in perfect condition. Clear communication and updates on the order. Would definitely order again.
8 september 2025
Omdöme utan inbjudan
Svar från Silk'n
Dear Wendy,
Thank you for your 5 star review!
We are very happy you are satisfied with our service and product.
Best regards,
The Silk'n Team
Delivery with DHL was pretty fast as…
Delivery with DHL was pretty fast as they delivered my product in one day on a Saturday. Silk’n is always trying to improve their products.
8 september 2025
Omdöme utan inbjudan
Svar från Silk'n
Dear Wen,
Thank you for your 5 star review!
We are very happy you are satisfied with our service and product.
Best regards,
The Silk'n Team
Good service and the products are really great!
Silk'n has a good service and quick delivery in a very nice box, I have the face mask and the chest mask, both really work for me, happy with it!
7 september 2025
Omdöme utan inbjudan
Svar från Silk'n
Dear,
Thank you for your 5 star review!
We are very happy you are satisfied with our service and product.
Best regards,
The Silk'n Team
The first time I tried a Silk’n…
The first time I tried a Silk’n haircare product, I was instantly impressed with the results. My hair felt so soft and smooth that I started to really trust the brand!
That’s what made me try their LED face mask, and wow, what a game changer. My skin looks fresher, and I can already see such a difference.
Now Silk’n has become a big part of my beauty routine. I love that their products actually deliver on what they promise, and I can’t wait to see what I’ll try next from them!
3 september 2025
Omdöme utan inbjudan
Svar från Silk'n
Dear Isabeau,
Thank you for your 5 star review!
We are very happy you are satisfied with our service and the product.
Best regards,
The Silk'n Team
Great service
I had a pleasant experience with this company. I had purchased a new product and had a few questions about it. I mentioned this, and shortly after I was contacted and had a very nice conversation. I received a clearer explanation of how the product works and how it should be used. This made the experience with the product much better. The product was delivered well-packaged as well.
30 augusti 2025
Omdöme utan inbjudan
Svar från Silk'n
Dear Joey,
Thank you for your 5 star review!
We are very happy you are satisfied with our service and product.
Best regards,
The Silk'n Team
Svar från Silk'n
Dear Sarah,
Thank you for contacting us.
We are sorry that your order has not arrived yet.
We are working to ensure that you receive it as soon as possible.
As soon as we receive an update regarding the status of your order, we will notify you immediately.
We kindly ask for your patience in the meantime.
Best regards,
The Silk'n Team
Great service
Great service, the product arrived only 1 day after my order! Nice packaging and very good quality.
18 juli 2025
Omdöme utan inbjudan
Svar från Silk'n
Dear Natascha,
Thank you for your 5 star review!
We are very happy you are satisfied with our service and product.
Best regards,
The Silk'n Team
They cancelled my order to give a…
They cancelled my order to give a refund but didn’t say why
15 augusti 2025
Svar från Silk'n
Dear Mary,
We apologise that your order has been cancelled. I have received your email and explained how this could have happened. Once again, we apologise for this inconvenience.
Kind regards,
Your Silk'n team
Ordered a small round brush for my…
Ordered a small round brush for my hairdryer which I purchased last year. It arrived quickly but there was a problem when trying to fit it on. It was slightly too large and did not fit properly on my dryer. Emailed and have been informed that they will sending a replacement. Love the hairdryer though
14 augusti 2025
Svar från Silk'n
Dear Linda,
We are delighted that this issue has been resolved for you. If you have any further questions, please do not hesitate to contact us. We hope you enjoy your hair dryer and thank you for your review.
Kind regards,
Your Silk'n team
Quick and easy.
27 juli 2025
Svar från Silk'n
Dear David,
Thank you for your 5 star review!
We are very happy you are satisfied with our service and product.
Best regards,
The Silk'n Team
Silk'n gives really good service and…
Silk'n gives really good service and fast delivery. Happy with the product.
24 juli 2025
Omdöme utan inbjudan
Svar från Silk'n
Dear Fenne,
Thank you for your 5 star review!
We are very happy you are satisfied with our service and product.
Best regards,
The Silk'n Team
Device doesn't hold charge and I've…
Device doesn't hold charge and I've sent back. Still waiting on refund and not getting replies from customer service
6 juli 2025
Svar från Silk'n
Hi Ami,
Thank you for your patience.
We would like to inform you that we have contacted our finance department and they will issue a refund.
We thank you for your patience and if you have any other questions, we will be happy to help you
Kind regards,
The Silk;n team,
Svar från Silk'n
Dear Sonja,
Thank you for your 5 star review!
We are very happy you are satisfied with our service and product.
Best regards,
The Silk'n Team
Doesn't work
I purchased 6 bottles of silken magic, have been using it for 10 weeks now and I have to say, it has made no difference whatsoever. Wrinkles have not reduced and I use it every day. Very disappointed
11 juli 2025
Omdöme utan inbjudan
Svar från Silk'n
Dear Jill,
Thank you very much for contacting us,
We are sorry that you did not achieve the expected results. please take into account that our products work best in combination with our other products.
If you contact us via email and provide more information, we will be happy to listen to your experience and try to find a solution for your situation.
Our email is: customercareuk@silkn.eu
Kind regards,
The Silk'n Team
After initial delivery issues
After initial delivery issues, not their fault, dpd
(Who are rubbish)
When using the royal mail seamless
Fast & friendly service
I will use again
22 juni 2025
Svar från Silk'n
Dear David,
Thank you for your 5 star review!
We are very happy you are satisfied with our service and product.
Best regards,
The Silk'n Team
Excellent service
13 maj 2025
Svar från Silk'n
Dear Paul,
Thank you for your 5 star review!
We are very happy you are satisfied with our service and product.
Best regards,
The Silk'n Team
Fijn masker
Fijn masker! Gebruik het nu ongeveer 3 weken, en zie al een stuk minder roodheid in m’n gezicht!
15 maj 2025
Omdöme utan inbjudan
Svar från Silk'n
Beste Famke,
Bedankt voor je 4-sterrenbeoordeling!
We zijn erg blij dat je tevreden bent met onze service en ons product.
Met vriendelijke groet,
Het Silk'n Team
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
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