Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

I loved Tanya from Macarthur square who was so thorough and professional, she made sure no spots were missed and took her time to make sure it was thorough. I hope I am lucky enough to have her at eve... Se mer

Betygsatt 1 av 5 stjärnor

SILK Laser Clinic Mandurah, a McDonald's drive through service only rude with a uncaring attitude, aggressive when questioned about any fault of there own or refunds, the manager Bailey Mason wraps it... Se mer

Betygsatt 1 av 5 stjärnor

If there was an option for negative stars, I would have given one. This was my first experience with Silk Laser Clinic, Woden, and it was extremely disappointing. During my initial visit for laser... Se mer

Betygsatt 1 av 5 stjärnor

The receptionists are really rude. They sell vouchers as if they’re a good offer, but I recommend not buying any. Once you buy one, you're stuck with it — there's no flexibility to change or reschedul... Se mer

Företagsinformation

  1. Skönhet och välbefinnande

Skrivet av företaget

SILK Laser Clinics offers Laser Hair Removal, Skin Treatments, Cosmetic Injections and Body Sculpting . Experience the SILK difference today.


Kontaktuppgifter

2,5

Dålig

TrustScore 2.5 av 5

466 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har besvarat 28 % av sina negativa omdömen

Svarar vanligtvis inom 2 veckor

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

An amazing experience from the moment…

An amazing experience from the moment you walk in the door. Anna and the team at Charlestown are always so lovely and accommodating.

17 mars 2022
Omdöme utan inbjudan
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Svar från SILK Laser Clinics

Thank you for the kind words, Jess. It’s wonderful to hear that you enjoyed your experience at Charlestown with Nurse Anna and the team. We can’t wait to see you back in the clinic again soon.

Betygsatt 5 av 5 stjärnor

Always a pleasure attending the clinic…

Always a pleasure attending the clinic . Staff at Hobart Tasmania are always welcoming and polite with on time appointments and professionalism.

16 mars 2022
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Svar från SILK Laser Clinics

Thank you for the glowing review, Nicole. We’re so happy you loved your experience at our Hobart clinic and we can’t wait to have you back in the clinic for your next appointment.

Betygsatt 5 av 5 stjärnor

Its always the best experience from the moment you walk in

Its always the best experience from the moment you walk in. I walk out feeling refreshed and better about myself, every single visit. They are the best team with the highest of quality treatments. Exceptional service with equally exceptional knowledge!

16 mars 2022
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Svar från SILK Laser Clinics

Thanks for taking the time to leave this great review, Bec. We pride ourselves on offering great customer service, so your comments are very much appreciated. See you next time!

Betygsatt 5 av 5 stjärnor

Great customer service by laser…

Great customer service by laser technician, clean and tidy well appointed rooms. I recommend the Silks Laser Clinic team at Casuarina.

15 mars 2022
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Svar från SILK Laser Clinics

Thank you so much for this wonderful feedback, Telle! We’re excited to see you back in the Casuarina clinic again soon.

Betygsatt 5 av 5 stjärnor

Bunbury clinic, you are awesome!!

Upon arrival at Silk Bunbury,I was greeted with a friendly smile and checked into my appointment seamlessly. My treatment was performed professionally, with care and compassion.
I felt like a valued client and look forward to my next appointment.
Thank you for your professionalism, kindness and friendliness.

15 mars 2022
Omdöme utan inbjudan
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Svar från SILK Laser Clinics

Thanks Roy, we really appreciate you taking the time to share your experience with us. We are thrilled to hear you enjoyed your treatment at SILK. We look forward to seeing you back again soon.

Betygsatt 5 av 5 stjärnor

⭐️⭐️⭐️⭐️⭐️

Had a needling session which is supposedly a little uncomfortable. Savi made the process smooth and easy. Highly recommend her. I am going back in 2 weeks to see her for an infusion.

12 mars 2022
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Svar från SILK Laser Clinics

Thank you for the kind words, Kush. It’s wonderful to hear that you enjoyed your microneedling experience with Savi. We can’t wait to see you back in the clinic again soon.

Betygsatt 5 av 5 stjärnor

Great accommodating staff

Great experience. Lovely and friendly staff.

11 mars 2022
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Svar från SILK Laser Clinics

Thank you, Belinda. We are incredibly grateful that you took the time out to leave us a 5-star review.

Betygsatt 5 av 5 stjärnor

Nurse Hannah

Hannah made me feel at ease and well informed before the procedure. Having such a professional and friendly nurse made the whole experience really fun and positive.

11 mars 2022
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Svar från SILK Laser Clinics

Thanks Elle, we really appreciate you taking the time to share your experience with us. We love that you enjoyed your treatment with Nurse Hannah. We look forward to seeing you at your next appointment.

Betygsatt 5 av 5 stjärnor

Fabulous staff

Fabulous staff, welcoming and friendly, very professional and caring

11 mars 2022
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Svar från SILK Laser Clinics

We're happy you had a fantastic time with us, Ali! We're thankful for amazing customers like you.

Betygsatt 5 av 5 stjärnor

Such lovely people and super talkative…

Such lovely people and super talkative which is amazing definitely recommend

11 mars 2022
Omdöme utan inbjudan
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Svar från SILK Laser Clinics

Thank you so much for this 5-star review, Tahlia. We really appreciate you helping to share the word about us. See you next time.

Betygsatt 5 av 5 stjärnor

Outstanding

I had filler in my lips for the first time and I love it, gone are my thin lips that still look natural. I had Cool Sculpt on my arms (so far) and gone is the flabby wobbly skin underneath. At 48yrs old I'm astounded at the results. I'm definitely getting my tummy done. I'm having lazer on my cheeks to fix the redness and can see positive results. The staff at Mt Barker are honest, helpful, supportive, experienced and knowledgeable. They really know what they're doing. Outstanding service every time!

10 mars 2022
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Svar från SILK Laser Clinics

Thank you for the glowing review. We’re so happy you loved your experience and treatments with the team at SILK Mount Barker. We can’t wait to have you back in the clinic for your next appointment. Until then, we’re here if you need anything.

Betygsatt 5 av 5 stjärnor

SILK is AWESOME!!

SILK is AWESOME!!! I love the overall experience - they have the best staff, the best product range, the best customer service and more. I have been doing Laser and Skin treatment at their Erina clinic and I have had great results so far. My skin is at it's best. Caitlin has been looking after me. She's a gem.

9 mars 2022
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Svar från SILK Laser Clinics

Thanks Bin, we really appreciate you taking the time to share your experience with us. We agree – Caitlin is an asset to the SILK Erina team. We look forward to seeing you at your next appointment.

Betygsatt 5 av 5 stjärnor

A+ Service

Such great, kind and knowledgeable staff who do a fantastic job.

9 mars 2022
Omdöme utan inbjudan
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Svar från SILK Laser Clinics

Thanks Kelly, we really appreciate you taking the time to share your experience with us. We look forward to seeing you back again soon.

Betygsatt 5 av 5 stjärnor

Tara is one of the most wonderful…

Tara is one of the most wonderful clinicians & customer service persons I've ever encountered in all my years. I now get all my laser, treatments & products from her. Our entire family see Tara because of her exemplary service. Tara welcomes with warmth & open arms. She is always ready, willing & able. Nothing is too much trouble & everything is done with the friendliness, calm & ease. Tara is a true asset to Silk.

1 mars 2022
Omdöme utan inbjudan
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Svar från SILK Laser Clinics

Thank you for your review Connie. We are so happy to hear that you loved your SILK experience with the Tara and the team. We can't wait to see you back in the clinic again soon.

Betygsatt 5 av 5 stjärnor

Amazing Experience

I saw Brooke yesterday and she was absolutely amazing, she asked a lot of questions to ensure that my outcome was exactly what I was expecting. Brooke was very knowledgeable and friendly.

28 februari 2022
Omdöme utan inbjudan
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Svar från SILK Laser Clinics

Thank you for your review Marie. We are so pleased to hear that you had a fantastic experience with Brooke and we can't wait to see you back in the clinic again soon.

Betygsatt 1 av 5 stjärnor

I have had a bad experience with the…

I have had a bad experience with the silk Laser clinic .

I recently went into clinic to ask for a little freshen up , perhaps a collagen treatment .

I had pretty good skin with no markings .

I was advised to have microdermabrasion a peel and LED light in one session x4 times .

I’d never had any of these treatments before so trusted they knew what they were doing .

After a couple months and having my third treatment my skin is now the worst it’s ever looked .
I have red spots all over and for the first time in my life need to wear makeup to cover .

I tried talking with the staff but was shut down and told I now have pigment and that’s what this treatments does.
I was never told this and would not have had these treatments .
I am very upset and fearing that this will now be my face for life .
Clinic has offered 2 weeks of LED light treatments to heal , but I was told by staff that the spots will most likely stay and I will need to use a lightening serum .
I am not happy and want a better outcome , I want my skin restored to its former and the $600 I paid refunded .
A little help and a better customer relation is called on here .

14 december 2021
Omdöme utan inbjudan
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Svar från SILK Laser Clinics

Thank you for your review Jane. We are disappointed to hear about your experience. We welcome the opportunity to discuss this with you further. Could you please email us at feedback@silklaser.com.au so we can locate your client file?

Betygsatt 5 av 5 stjärnor

Silk Paddington - Amazing

Staff at Silk Paddington are amazing and so loving and welcoming.

The lady who does my dermaplaning is so caring and makes you feel so beautiful and special.
Such a lovely environment

25 november 2021
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Svar från SILK Laser Clinics

Thank you for your review Shanae. We are thrilled to hear that you are loving your SILK experience with the team at Paddington. We look forward to seeing you back in the clinic again soon.

Betygsatt 1 av 5 stjärnor

this is really a joke they made me…

this is really a joke they made me waste my time 2 times and they did not attend me because the nurse was not on this site people are not serious or respectful they play with people's time and show no respect for that I do not recommend this at all place 👎🏽👎🏽👎🏽👎🏽

7 november 2021
Omdöme utan inbjudan
Logotyp för SILK Laser Clinics

Svar från SILK Laser Clinics

Hi Linda,

We are disappointed to hear about your experience. Can you please email us at feedback@silklaser.com.au with some more information and your contact details so we can locate your client file and discuss this further with you.

Betygsatt 5 av 5 stjärnor

My experience at Carousel was excellent

I went to Carousel on Monday. Lovely staff, everything explained simply and the laser work was quick and painless. Returning in a month and will let you know how the end result goes over the next few months. Thanks to the Carousel team for your excellent customer service.

26 oktober 2021
Omdöme utan inbjudan
Logotyp för SILK Laser Clinics

Svar från SILK Laser Clinics

Thank you for your review Jennifer. It is fantastic to hear that you are loving your SILK experience. We can't wait to see you back in the clinic again soon.

Betygsatt 2 av 5 stjärnor

Disappointing experience today

I’m not one to write negative reviews but I booked my laser appointment which I had to wait 3 weeks for as that was the earliest availability.

30 minute drive and I arrive and was told I couldn’t have it as I had my covid vaccination that day. There was no mention of this when I made my booking 3 weeks ago nor in my email confirmation, the question wasn’t even asked when I arrived for my appointment. It only came up in casual conversation with the laser therapist prior to starting the treatment. No signs saying this at the front desk either.

The girl was apologetic and said this was a recent rule. Although no availability for another two weeks. Waste of time and effort on my day off which could have been avoided with a bit of a heads up. Might as well try laser clinics closer to home

22 oktober 2021
Omdöme utan inbjudan
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Svar från SILK Laser Clinics

Thank you for your review Rachael. We are disappointed to hear about your experience. We welcome the opportunity to discuss this with you further. Could you please email us at feedback@silklaser.com.au so we can locate your client file?

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