Silkara Hair  Omdömen 

79
TrustScore 3.5 av 5

3,5

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Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

I recently purchased the halo hair from SilkaraHair and I'm absolutely thrilled with it! The quality of the hair is top-notch, silky smooth, and blends seamlessly with my natural hair. The color match... Se mer

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Betygsatt 5 av 5 stjärnor

I was skeptical at first, but this heatless curler set is magic. My hair is naturally stubborn, but I woke up with soft, bouncy curls that lasted all day. No heat damage, no effort—just amazing result... Se mer

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Betygsatt 5 av 5 stjärnor

I bought the medium brown clip in hair extensions for my wedding and absolutely loved them! I got them for volume rather than length (purchased 14 inch ones) and they matched my hair perfectly and he... Se mer

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Betygsatt 1 av 5 stjärnor

The quality of the make of the hair turban was terrible 😞 can I say it is like it came from an online cheap shop Not the quality given the price. How can I tell if mulberry silk Little label se... Se mer

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Företagsinformation

  1. Hårförlängningsleverantör
  2. Butik med hårprodukter

Skrivet av företaget

No Salon Markups! Hair salons markup their prices up 8-10x the actual cost for hair extensions. We do things differently. No hefty price tags, just premium quality hair extensions delivered right to your doorstep. Full & long hair is probably one of the biggest dreams of every woman. With our Secret Extensions this dream finally becomes a reality! We use high-quality, eco-friendly materials to craft our extensions, offering a natural hair-like appearance that elevates your beauty effortlessly. Fuller, longer, hair in seconds: Dream hair just got real; get it every day of the week with our Halo Hair Extensions. Effortless and low maintenance: Easy to use, manage, and upkeep; our halo extensions don't demand much, just a head that's halo ready. Zero damage to your own hair: Get the hair you've always wanted but never knew you could, without damaging your real hair, your morning routine, or your wallet.


Kontaktuppgifter

3,5

Medel

TrustScore 3.5 av 5

79 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

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Har besvarat 100 % av sina negativa omdömen

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3,5

Alla omdömen

(79)

35 omdömen under de senaste 12 månaderna

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Betygsatt 5 av 5 stjärnor

Perfect colour

Perfect colour. Feels good quality.
Fast delivery.
Overall very satisfied.

20 november 2025
Logotyp för Silkara Hair

Svar från Silkara Hair

Hi Annie,

Thank you so much for your wonderful 5-star review! 💖 We’re thrilled to hear that the colour was a perfect match, the hair feels like great quality, and that you received your order quickly — that’s exactly the experience we aim to deliver!

At Silkara Hair, we take pride in offering premium yet affordable clip-in ponytails, bun extensions, Remy human hair toppers, fringes, and more — all designed to help you look and feel your best with ease.

Thanks again for choosing us!
Explore more styles at 👉 www.silkarahair.com.au

Warm regards,
Silkara Hair Team

Betygsatt 4 av 5 stjärnor

good quality hair pieces

good quality hair pieces, arrived in two separate deliveries. they look great and same as the photos.

13 november 2025
Logotyp för Silkara Hair

Svar från Silkara Hair

Hi Julia,

Thank you so much for your lovely review! We’re so glad to hear you’re happy with the quality of our hair pieces and that they matched the photos — that’s exactly what we aim for 💖

Apologies for the split delivery — sometimes orders are shipped from different locations to speed up the process, but we’re happy everything arrived safely!

We truly appreciate your support and hope you continue to enjoy our range of premium ponytails, clip-ins, buns, toppers, and fringe extensions.
You can always explore more styles at 👉 www.silkarahair.com.au

Warmest regards,
Silkara Hair Team

Betygsatt 4 av 5 stjärnor
Logotyp för Silkara Hair

Svar från Silkara Hair

Hi Janet,

Thank you so much for your review! We’re glad to hear your ordering experience was smooth and that your hair extensions arrived quickly — we always aim to provide fast, reliable service 💖

We hope you’re loving your new piece! Whether it’s our clip-in ponytails, bun extensions, or 100% Remy human hair toppers, we’re here to help you feel confident and beautiful.

Thanks again for choosing Silkara Hair — you can explore more at 👉 www.silkarahair.com.au

Warm regards,
Silkara Hair Team

Betygsatt 5 av 5 stjärnor

Excellent

Excellent, good communication,good quality of product 👏

13 november 2025
Logotyp för Silkara Hair

Svar från Silkara Hair

Hi Mag,

Thank you so much for your excellent review! 💖 We’re thrilled to hear you were happy with the quality of our hair extensions and the communication from our team — that’s exactly what we strive for!

Whether it’s our clip-in ponytails, bun extensions, Remy human hair toppers, or fringe pieces, we’re proud to offer premium-quality products with reliable customer support.

We appreciate your kind words and hope to see you again at 👉 www.silkarahair.com.au

Warm regards,
Silkara Hair Team

Betygsatt 1 av 5 stjärnor

My first hair purchase

My first hair purchase. The colour is too dark. The edges of the cloth are raised. Is there a way to come and get a piece fitted

5 november 2025
Logotyp för Silkara Hair

Svar från Silkara Hair

Hi Janette,

Thank you for your feedback, and we’re sorry to hear that your first purchase didn’t meet your expectations.

We completely understand how tricky it can be to get the perfect colour match online — especially for your first time! We’re more than happy to offer you a free return or exchange to make sure you end up with something you love. 💖

Please reach out to us at info@silkarahair.com with your order number, and our team will guide you through the quick and easy process.

Looking forward to helping you find the right piece!

Warm regards,
Silkara Hair Team
www.silkarahair.com.au

Betygsatt 5 av 5 stjärnor

Return and/or refund.

Great experience with Silkara Hair as I have had to have a replace/refund due to colour not suitable on two occasions and both times been met with prompt and polite service. Replacement sent the first time and refund on the second, no problem.

22 november 2025
Logotyp för Silkara Hair

Svar från Silkara Hair

Hi Margaret,

Thank you so much for your kind review! 💖 We’re so glad to hear that you had a great experience with our customer service team — your satisfaction is always our top priority.

At Silkara Hair, we understand that finding the perfect colour match can sometimes take a couple of tries, which is why we’re always happy to offer prompt, polite, and flexible support — whether it’s a replacement or a refund. We truly appreciate your trust in us!

For anyone new to our brand, Silkara Hair offers a wide range of premium-quality natural hair extensions including:

• 💁‍♀️ Effortless clip-in ponytails and bun extensions for quick volume and style
• 🎀 Clip-in and tape-in extensions for long-lasting transformations
• 🌸 Fringes (bangs) — synthetic and natural options
• 🌿 Silk-base human hair toppers for thinning hair and added volume

We’re proud to provide salon-quality hair extensions at an affordable price, with fast shipping and real human support — just like Margaret experienced!

Explore our collection at 👉 www.silkarahair.com.au

Thanks again, Margaret — we’re so grateful for your support!

Warm regards,
Silkara Hair Team

Betygsatt 5 av 5 stjärnor
Logotyp för Silkara Hair

Svar från Silkara Hair

Hi Gayle,

Thank you so much for your lovely review! We’re so glad to hear you’re enjoying your bun and ponytail hair extensions — they’re a quick and effortless way to elevate your look without the salon price tag 💁‍♀️✨

We’re proud to offer affordable, premium-quality pieces that our customers love. You can check out our full range of clip-ins, ponytails, buns, fringes, and human hair toppers anytime at
👉 silkarahair.com.au

Thanks again for choosing Silkara Hair — we appreciate your support! 💖

– Silkara Hair Team

Betygsatt 2 av 5 stjärnor

Keen to buy, but...

Keen to buy, but they mention a choice of human remy hair or synthetic hair. When you buy for example the old Zala website has clear listings and prices for both types, but this is unclear when shopping on the Silkara site. I typedb remy human Halio in and Halo's come up with no description of the hair type used.
Will probably buy the synthetic anyway, but feel like i wasted a lot of time trying to find out wjhat they are made of.

11 november 2025
Omdöme utan inbjudan
Logotyp för Silkara Hair

Svar från Silkara Hair

Hi there,

Thank you so much for your honest feedback — and for considering shopping with Silkara Hair!

We’re sorry the product details weren’t clearer during your browsing. You’re absolutely right — distinguishing between Remy human hair and synthetic options should be easier, and we’re actively working on improving this across our site.

To clarify: Yes, we do offer Halo extensions made with 100% Remy human hair, in addition to synthetic options. Some listings may not have clearly stated this yet, but we’re in the process of updating all product descriptions.

If you’d like help finding the right one, feel free to email us at info@silkarahair.com — we’d be more than happy to send direct links and help with colour matching too.

Thanks again for your helpful feedback, and we hope to welcome you as one of our happy customers soon!
👉 silkarahair.com.au

Warm regards,
Silkara Hair Team

Betygsatt 1 av 5 stjärnor

My product never arrived

My product never arrived, and they wrote about an insurance company that did nothing but ask for a number from who-knows-where, just to avoid refunding my money... I felt scammed.

27 september 2025
Logotyp för Silkara Hair

Svar från Silkara Hair

Hi Yesenia,

We’re truly sorry to hear that you haven’t received your order — we understand how frustrating that must be.

According to our system, the parcel was marked as delivered by the courier. In cases like this, we always guide customers to submit a claim through the shipping insurance provider we use to receive refund, which helps protect both our customers and businesses like ours. It’s definitely not our intention to avoid responsibility, and we’re here to help make this right.

It sounds like there may have been a misunderstanding in the process. Please contact us again at info@silkarahair.com with your order number, and our team will personally assist you in completing the claim or arranging a solution to ensure you’re not left out of pocket.

We’re committed to excellent customer service, and we want to resolve this fairly — just as we have for many other valued clients.

Warm regards,
Silkara Hair Team
www.silkarahair.com.au

Betygsatt 5 av 5 stjärnor

Excellent value for money

Easy to order. Delivered within 2 weeks. Value for money was excellent

11 oktober 2025
Logotyp för Silkara Hair

Svar från Silkara Hair

Hi Heather,

Thank you so much for your lovely review! 💖
We’re so glad to hear that your topper arrived on time and that you found it to be excellent value for money.

It means a lot to us when customers have a smooth and positive experience — we truly appreciate your support!

Warmest regards,
Silkara Hair Team
www.silkarahair.com.au

Betygsatt 5 av 5 stjärnor

I feel much more confident when wearing…

I feel much more confident when wearing my hair topper. It was wearable from when I unwrapped it after a good brush. I can style it when I do my hair. I received it earlier than advised which was excellent

5 september 2025
Logotyp för Silkara Hair

Svar från Silkara Hair

Thank you so much, Sue! 💕 We’re so happy to hear your human hair topper helped you feel more confident and arrived earlier than expected — that’s exactly what we aim for!

Discover our full range of 100% human hair extensions, including silk base toppers with bangs, clip-in extensions, halo extensions, and more — all designed for a natural, comfortable, and salon-quality look. Explore the latest styles and colours at silkarahair.com.au ✨

Betygsatt 5 av 5 stjärnor
Logotyp för Silkara Hair

Svar från Silkara Hair

Thank you so much, Kate! 💕 We’re thrilled to hear you loved your Silkara™ Secret Hair Instant Curly Messy Bun and our fast service.

If you enjoyed this piece, explore our full range of 100% human hair and innovative synthetic material extensions, including silk base toppers with bangs/fringes, clip-in extensions, buns, ponytails, and halo styles — all designed for effortless beauty and a natural look. Discover more at silkarahair.com.au ✨

Betygsatt 5 av 5 stjärnor

Great service

Great service. Great hair piece. Ended up buying 4

3 september 2025
Logotyp för Silkara Hair

Svar från Silkara Hair

Thank you so much, Addi! 💕 We’re so happy you loved your Silkara™ Secret Hair Instant Curly Messy Bun and Silkara™ Hair Messy Curly Bun Top — they’re perfect for adding instant volume and effortless style.

We’re delighted you enjoyed our service and hair quality! ✨ Don’t forget to explore our full range of 100% human hair and innovative synthetic material extensions, including silk base toppers with bangs/fringes, clip-in/tape-in extensions, buns, ponytails, and halo styles — all crafted for a natural, salon-quality look. Discover your next favourite at silkarahair.com.au 💇‍♀️

Betygsatt 1 av 5 stjärnor

Rubbish bonnets of mulberry silk????

The quality of the make of the hair turban was terrible 😞 can I say it is like it came from an online cheap shop
Not the quality given the price. How can I tell if mulberry silk
Little label sewed in ???
Contacted company and while at the beginning were willing to engage that declined rapidly when given evidence and information. They appeared to not really know where the specific product came from
Will NEVER purchase from thus fits agsin

17 augusti 2025
Logotyp för Silkara Hair

Svar från Silkara Hair

Thank you for your feedback. After carefully checking our records, we could not find any email or previous conversation with you regarding this purchase. It appears this review may have been intended for another store.

We take pride in offering high-quality products and excellent customer service, which is reflected in the many positive reviews we’ve received from our verified customers. If you did purchase from us, we’d be more than happy to investigate and assist further — please contact our support team directly so we can resolve any concerns.

Betygsatt 5 av 5 stjärnor

very good hair extensions

very good hair extensions

3 juli 2025
Logotyp för Silkara Hair

Svar från Silkara Hair

Hi Carmen,

Thank you so much for your kind words! We’re so glad to hear you’re happy with the hair extensions 💖

If you ever need help choosing your next style or colour, we’re always here to assist!

Warm regards,
Silkara Hair Team

Betygsatt 5 av 5 stjärnor

Fantastic customer service

Fantastic customer service, and great product. Excellent communication from the store. I’d buy from them again.

13 juli 2025
Logotyp för Silkara Hair

Svar från Silkara Hair

Hi Jaymie,

Thank you so much for your kind words! 💖 We’re so glad to hear you had a great experience with both our product and customer service — that’s exactly what we aim for!

Your support truly means a lot, and we’d absolutely love to have you shop with us again anytime.

With gratitude,
Silkara Hair Team

Betygsatt 1 av 5 stjärnor

didnt match my hair-

didnt match my hair-
looks differebr colour to picture

6 juni 2025
Logotyp för Silkara Hair

Svar från Silkara Hair

Hi Caroline,

Thank you for your feedback. We’re genuinely sorry to hear you were disappointed with the initial colour of your product.

However, we do want to share the full story for the benefit of future customers: Before this review was posted, you reached out to us via email — and we responded promptly, offering to send you a new colour of your choice completely free of charge, no return required. You accepted this offer, and we immediately processed a replacement order with confirmation emails sent to you.

At Silkara Hair, we take customer satisfaction seriously and always go the extra mile to make things right — even when the original product was selected without a colour match consultation. We’re proud of our customer service and how quickly we act to support our customers.

We hope you’re happy with the replacement once received, and if you need anything further, our team is here to help 💖

Warm regards,
Silkara Hair Team

Betygsatt 5 av 5 stjärnor

I used it for my wedding day style

I used it for my wedding day style. Perfect and looked real.

31 maj 2025
Logotyp för Silkara Hair

Svar från Silkara Hair

Hi Lacey,

Thank you so much for your lovely review! We’re honoured that you chose Silkara Hair for your wedding day — what a special occasion. 💍✨

It means the world to hear the extensions looked so natural and helped you feel perfect on such an important day.

Wishing you a lifetime of happiness and love! 💖

Warmest regards,
Silkara Hair Team

Betygsatt 5 av 5 stjärnor

I love because isn't natural hair

I love because isn't natural hair . So i don’ feel the energy like i use to feel with the natural hair . The quality are amazing .
Thanks.

6 juni 2025
Logotyp för Silkara Hair

Svar från Silkara Hair

Hi Jessica,

Thank you so much for sharing your experience! We’re so happy to hear you love your hair extensions and appreciate the quality. 🌸

It’s wonderful to know that using synthetic hair feels better for you energetically — we hear this from quite a few customers who prefer that option.

Thanks again for taking the time to leave a review and for choosing Silkara Hair! 💖

Warm regards,
Silkara Hair Team

Betygsatt 5 av 5 stjärnor

Was able to dye it red to match my hair…

Was able to dye it red to match my hair :)

1 juni 2025
Logotyp för Silkara Hair

Svar från Silkara Hair

Hi Charlee,

Thanks so much for your review! We’re so glad to hear you were able to dye the extension to match your red hair — that’s awesome! 🎨✨

It’s great to know our products give you that kind of flexibility and confidence. We’d love to see how it turned out if you’re ever keen to share a photo!

Thanks again for choosing Silkara Hair 💖

Warm wishes,
Silkara Hair Team

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