Sigma Sports - Letchworth Omdömen 

Great service as usual.

Great experience today in Letchworth tooth Robin and Leon. Getting sized up and set up for a new TT bike and nothing was too much trouble. Exactly how bike sales and customer focus should be.

Very helpful

ordered some Muc off tubeless valves and sealant (great price) while in the Letchworth store and collected them next day after getting email notification from Leon, thanks

Sam in the Letchworth store was very helpful with choosing my new saddle and with looking at different options for new bikes. He gave me lots of time and opportunity to ask questions and to try different geometry set ups so I can make an informed decision. I also didn't feel pressured to buy a bike immediately as he understood it's a big decision to make. The no pressure, helpful approach makes me far more likely to buy from Sigma Sports in the future although please open a store near Southampton!

I couldn't be happier with the service I received for my S-Works build. Carolyn was extremely helpful, offering brilliant guidance on the build and keeping me updated every step of the way. Her communication was fantastic, making the entire experience smooth and seamless. Highly recommend!

Leon was excellent through my purchase answering all my questions promptly right through to the purchase

Great and reliable workmanship and excellent advice

Expert knowledge. No pressure sales. Very approachable and friendly sales team. Ill be back!

I booked a tyre change a couple of days earlier however when I arrived at the store they seemed a little confused. Eventually I bought new tyres and paid for a tyre swap on my bike and told it was all done with no questions asked. I went for a bike ride 2 days later and 20mins in a 40k ride I realised the tyres were practically empty which left me frustrated. This ruined my ride. The store team were nice hence the 3 star but this little oversight has ruined my experience on this occasion. I would never go to a garage and change the tyre on my car and they wouldn’t put air in it so I expected that as a standard service here.

Sam was very helpful today, he could answer all my questions, to help me to decide which bicycle to purchase.

Ralph was great, contacting me before bike arrived, double checking sizing etc.

Great people at the letchworth store, everyone is super attentive, i had a few mechanical problems which they helped me to fix … the only but is that i wish the bikes were a bit cheaper!

In the process of buying a bike via my company bike to work scheme. The service I have had from Leon in the Letchworth branch has been nothing short of excellent. The bike fitting service was excellent and stopped me from making a mistake. They’ve switched kit over from my old bike without charging and been an endless source of advice. Top work fella!

Sigma Sports are very knowledgeable and helpful, no hard sell and tailor their suggestions your needs. Would definitely recommend and will be using them again.

Went in for a replacement tyre - which was done promptly. However, there was a further problem when I drove away on my bike (my fault from when I got the puncture) I took the bike back and after a quick play around by the mechanic he fixed it - I would have never been able to fix it. Top service and will now be returning for any issues I have because of it 👌👌👌

The service received was brilliant. The staff were helpful, welcoming and knowledgeable. Would thoroughly recommend a visit.

After an initial enquiry an appointment was arranged which included sizing and test riding a recommended bike on a turbo.
Bike ordered and built, followed up with another appointment to collect
Thanks to Alex for his help and advice.