Sigma Sports - Hampton Wick Omdömen 

1 343
TrustScore 5 av 5

4,8

High Street 37-43, St Johns Place, KT1 4DA Hampton Wick, England, GB


Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

A thorough, comprehensive bike fit with Salvatore. Everything was explained well and I found the whole experience very valuable. I wasn't expecting to have to purchase new shoes and inserts so that wa... Se mer

Betygsatt 4 av 5 stjärnor

Ordered via online on Wednesday, arrived in shop on Friday and saddle fitted perfectly to my specifications by Finn and Mathew on a busy afternoon before the Bankhols w/e. The Kask helmet was the righ... Se mer

Betygsatt 5 av 5 stjärnor

Purchased my first pair of Universal Colours Mono Bib Shorts 2.0 - UC Navy - L I'm 195 cm tall and 71 kg these fitted with just the right compression in the legs and pad narrow and comfortable. Bib s... Se mer

Betygsatt 5 av 5 stjärnor

Salvo is the best example of Customer service you could have. He deserves a pay rise or bonus as he is the reason I will come back to Sigma Sports again. Salvo went above and beyond to accommodate... Se mer


Företagsinformation

  1. Cykelaffär
  2. Butik med cykeltillbehör
  3. Löparbutik

Skrivet av företaget

We sell only the best in road cycling and triathlon bikes, cycling clothing, accessories and running and swimming products, backed up by our industry-leading customer care and superior knowledge from people who love the products we sell. Shop online or visit our London or Midlands stores or use our Reserve and Collect service.

About Sigma Sports

Skrivet av företaget

Easy Returns!
Sigma Sports will fully refund products for a period of 30 days. Some restrictions apply.
Free UK Delivery!
We offer a free delivery service on all orders over £60.00 shipped to the UK mainland!
Save £25 Off Your First Order
New customers can save up to £25 off their first order. Sign-up to the Sigma Sports newsletter at sigmasports.com. Some restrictions apply.
0% Finance
Now offering 0% finance for UK customers, on a huge range of bicycles, wheels, components and accessories. For full details visit our website.
Worldwide Delivery
Shop in your local currency and pay with your local payment method. We ship worldwide with DHL at competitive delivery prices.
Shop on the Sigma Sports app!
Shop on the Sigma Sports mobile phone iOS or Android app for a quick and easy shopping experience. Available now to UK customers.

Kontaktuppgifter

  • High Street 37-43, St Johns Place, KT1 4DA, Hampton Wick, England, Storbritannien

  • 0333 006 8833

4,8

Utmärkt

TrustScore 5 av 5

1 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,8

Alla omdömen

(1 343)

3 735 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Excellent experience

Really easy ordering process for click and collect in store. Competitively priced. Great friendly and professional in store collection experience.

26 augusti 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

I ordered a wheel in July

I ordered a wheel in July. I was sent through a payment link and duly made payment. Having heard nothing I rang and was informed that I should have rung and confirmed payment and the wheel had not been ordered. This surprised me as I would have thought someone would reconcile payments to orders. The wheel was then ordered and I was told seven days was normal. I heard nothing for 10 days and rang again. The wheel had been delivered that morning and I picked it up. The wait was more than three weeks. All I received was an apology. This is very poor customer service

22 augusti 2026
Logotyp för Sigma Sports - Hampton Wick

Svar från Sigma Sports - Hampton Wick

Hi Richard,

Thank you for taking the time to leave your review.

I am sorry that your experience was a negative one. I do appreciate that this is frustrating to have had to wait so long, unfortunately with manual payments we are not notified when a payment is made and rely on the customer notifying us in order to apply the payment, my colleague did mention this in his email to you at the time.

I am glad to hear that you have now collected your wheel.

If there is anything further we can assist with please do let me know.

Many thanks,

Chris
(Customer Care Manager)

Betygsatt 3 av 5 stjärnor

Good service from Sigma sports but let…

Good service from Sigma sports but let done by Royal Mail who were supposed to deliver yesterday but still not received, already 2 days late

21 augusti 2026
Logotyp för Sigma Sports - Hampton Wick

Svar från Sigma Sports - Hampton Wick

Hi Alan,

Thank you for taking the time to leave your review.

I'm sorry to hear that Royal Mail have not been able to deliver to you yet. It looks as though they have encountered some issues delivering to you.

I will reach out to you directly in order to offer some assistance.

Many thanks,

Chris
(Customer Care Manager)

Betygsatt 5 av 5 stjärnor

Willam’s service

Willam served me. He was superb, his advice and Knowledge on shoes and socks was first class. He also discussed wider subjects of potential bike insurance and frame sizing. I’ll certainly return

21 augusti 2026
Betygsatt 5 av 5 stjärnor

Mathew is a complete legend

Mathew is a complete legend. Dealt with him a few times he’s always effortlessly so efficient. I needed a SL9 frame I looked world wide, everyone said 6-9 months he got it for me within 8 days. I’m very grateful. Thank you again.

21 augusti 2026
Betygsatt 5 av 5 stjärnor

The service team did a great job on my…

The service team did a great job on my 10 year old Scott Foil, even suggesting i have a silver service rather than the gold i had booked as the wheels were new.
The bike rode like a dream this weekend which make the sport so much more enjoyable.

20 augusti 2026
Betygsatt 5 av 5 stjärnor

Grevil F7, custom parts and exceptional service.

Grevil F7 purchase with a lot of tweaks and modifications (as you do...). I was on a bit of a time deadline before a Spanish gravel adventure. A little miscommunication at Sigma meant it wasn't ready the day I was meant to pick up. PANIC!

No problemo! The store pulled a rabbit out of a hat, finished the bike fettling, and hand-delivered it to my home (2+ hrs drive away!) before I left! Schweeeeet. :-)

My requested dimensions, set-up and tweaks were spot on, and the (FOC) gtecnique ceramic coat is surreal - dirty bike + hose = clean bike! Yay.

I only leave reviews when things are out of the ordinary (good and bad), and Sigma turned a potential disaster into a huge win and created a big Sigma fan. Special thanks to Sigma's Jonathan Unsworth - absolutely a superstar. :-)

14 augusti 2026
Betygsatt 5 av 5 stjärnor

Hampton Wick Sigma are fantastic

Fantastic service from initial consultation to bike pick up. Nothing was too much trouble for the team at Hampton Wick. Milo is a token to the company, his knowledge and patience was amazing. 100 percent a customer for life!

20 augusti 2026
Omdöme utan inbjudan

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