We had plantation shutters fitted to our 2 front bedroom bay windows. Firstly Andy turned up on time and worked on fitting them straight away without any fuss. There were so many boxes he fitted th... Se mer
Företaget har svarat
Plats
Byt platsCavell House, Stannard Place,, St Crispins Road,, NR3 1YE Norwich, Norfolk, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Fantastic service from start to finish. Andy came round to measure up, give advice & suggest size & shape. No pressure to buy. He then returned & fitted them & they look fantastic. Highly recommend... Se mer
Företaget har svarat
Excellent service from Andy from start to finish. He took the time to explain available options and show samples. The end product (clay, Bermuda shutters with integrated black-out blinds) looks great.... Se mer
Företaget har svarat
We are pleased with the shutters-they are good quality and well priced. Ours is an old property (1875) and the window recesses are not always square, so fitting the shutters presented a challenge. T... Se mer
Företaget har svarat
Företagsinformation
Om Shuttercraft - Norwich
Skrivet av företaget
When you’re making a valuable investment in your home, you want to know you’re dealing with a company that listens to your brief, and delivers not only a quality product but does it with an unparalleled commitment to customer service. This is where Shuttercraft is different, and always will be.
Trusted nationally. Delivered locally.
We’re one of the UK’s largest shutter companies, expertly installing premium, made-to-measure shutters and blinds that transform homes up and down the country. You’ll always deal with a local Shuttercraft expert, not a sales rep from a National chain.
We make light work of looking after you
How we look after you from day one… to how we help you make the right practical and aesthetic choices to enhance the spaces you love… to how we expertly and efficiently fit your shutters on installation day.
We pride ourselves on listening to you, understanding your likes, dislikes, tastes and needs, and then providing expert advice, without pressuring you into buying.
And we believe in helping you realise your sense of style… the ideal pairing of your vision with our expertise and technical know-how. You’ll find us warm, genuinely friendly and always confident in our brand promise of quality, innovation and trust.
We only fit premium S:CRAFT shutters
Meaning we’re able to help you create spaces that are intrinsically beautiful, and yet fundamentally practical and efficient at the same time. Premium, made-to-measure S:CRAFT shutters and blinds come in an impressive range of materials, colours, enabling us to bring your vision to life. So you’ll not only enjoy shutters that are timeless and on-trend but also – because of their durability – a valuable investment in your property.
Established, yet innovative
We’re proud to be progressive, embracing new technologies and new ways of doing things. Craftsmanship and attention to detail underpin everything we do. And because we’ve been around for a while, we understand that each customer is different, so we’ll always do our level best to realise your goals – even if they surprise us a little (we love a challenge)!
Your local Shuttercraft team will always conduct themselves in a friendly professional way and, as so many of our customers have found, we think you’ll find the experience of transforming your home a true delight, each step of the way.
Our ‘No hard sell’ promise
We pride ourselves on our customer service, helping you transform your home to your taste and budget.
We take great satisfaction from sharing our advice and expertise with you and want to ensure you chose the right solution for you.
We won’t pressurise you to place an order or take up too much of your time – that’s the Shuttercraft ‘no hard sell’ promise.
Kontaktuppgifter
Cavell House, Stannard Place,, St Crispins Road,, NR3 1YE, Norwich, Norfolk, Storbritannien
- 01603 604 763
4,9
Utmärkt
93 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 2 veckor
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Fantastic service from start to finish
Fantastic service from start to finish. Andy came round to measure up, give advice & suggest size & shape.
No pressure to buy.
He then returned & fitted them & they look fantastic. Highly recommend company.
4 september 2026
Omdöme utan inbjudan
Svar från Shuttercraft - Norwich
Thank you for taking the time to share your experience. We’re delighted to hear you were so pleased with the service from the Shuttercraft team and to know you felt well supported throughout the process. We're so pleased that you're happy with the finished result and hope you enjoy your new shutters for many years to come! We really appreciate your recommendation, thank you for choosing Shuttercraft.
Very satisfied customers had plantation shutters fitted to…
We had plantation shutters fitted to our 2 front bedroom bay windows. Firstly Andy turned up on time and worked on fitting them straight away without any fuss. There were so many boxes he fitted them all in our long hallway. We were so pleased with his professionalism and also tidying up after him. We would have no problems in recommending this company highly enoughwith the quality of the product.😀👏👏
Jenny & Geoff Penn Attleborough Norfolk
8 september 2026
Omdöme utan inbjudan
Svar från Shuttercraft - Norwich
Thank you for taking the time to share your experience. We’re delighted to hear you were pleased with both the service from the Shuttercraft team and the product quality. It’s great to know you were impressed with the care and professionalism shown throughout the installation, and how happy you are with the finished result! We really appreciate your recommendation and hope you enjoy your new shutters for many years to come! Thank you for choosing Shuttercraft.
We are so pleased with the shutters…
We are so pleased with the shutters very professional and friendly staff.
8 augusti 2026
Omdöme utan inbjudan
Svar från Shuttercraft - Norwich
Thank you for your lovely feedback. We’re delighted to hear you’re so pleased with your shutters and that you had such a positive experience with the Shuttercraft team throughout the process. Thank you for choosing Shuttercraft and we hope you enjoy your new shutters for many years to come!
Great shutters expertly fitted, very pleased with the end result
We are pleased with the shutters-they are good quality and well priced. Ours is an old property (1875) and the window recesses are not always square, so fitting the shutters presented a challenge. The end result exceeded our expectations. The fitter was personable and efficient
1 juni 2026
Omdöme utan inbjudan
Svar från Shuttercraft - Norwich
Thank you for your lovely feedback. We’re delighted to hear that you’re pleased with the finished result and that the expertise of the Shuttercraft team enabled completition of your project to such a high standard. We take great pride in delivering a excellent customer service from start to finish, so it’s wonderful to know this was reflected in your experience.
Thank you for choosing Shuttercraft, and we hope you enjoy your shutters for many years to come!
Brilliant service from start to finish…
Brilliant service from start to finish by Shuttercraft. Andy did a brilliant job so friendly and professional. We will definitely use again. Would highly recommend.
9 mars 2026
Omdöme utan inbjudan
Svar från Shuttercraft - Norwich
Thank you for your kind review. We’re really pleased to hear you had a great experience and that Andy provided such friendly and professional service. We really appreciate the recommendation.
Kind regards
Andy
Excellent company and product
Steve measured up and was true to his word about fitting schedule . Andy fitted our shutters in one day and was extremely professional and tidy. We are really pleased with the finished product and would recommend Shuttercraft without hesitation.
2 mars 2026
Omdöme utan inbjudan
Svar från Shuttercraft - Norwich
Thank you for your kind review.
It was a pleasure helping with your shutters, and I’m really pleased to hear that you’re happy with the finished result. I’ll also be sure to pass your kind comments on to Andy.
Your recommendation is greatly appreciated.
Kind regards,
Steve
A GREAT COMPANY, RELIABLE PEOPLE & GREAT PRODUCTS
We are returning customers having had shutters fitted here last year. We had another installation last week and are really satisfied again. Steve runs the office and ordering etc., and Andy, the measuring and all installations. They offer a really great service from start to finish, also, the shutters are brilliant & professionally fitted.
4 februari 2026
Omdöme utan inbjudan
Svar från Shuttercraft - Norwich
Thanks so much for coming back to us, we really appreciate your continued support! We're really glad you’re happy again with the service and the shutters. Thanks again for taking the time to leave such a great review!
Whole house refit- excellent service
Recently had my whole house fitted with shutters by Shuttercraft and it’s been an excellent experience start to finish.
Great service - super staff and a fair price. Shutters are a good quality and are fitted well - looking great ! Would not hesitate to recommend.
30 januari 2026
Omdöme utan inbjudan
Svar från Shuttercraft - Norwich
Thank you so much for your lovely review.
We’re so pleased to hear you’re happy with both the service and the finished shutters. It means a lot to know you’d recommend us. Thank you for choosing Shuttercraft.
Great ongoing service
Steve and Andy were great getting my shutters originally fitted and years down the line, still providing great customer service. Thank you!
14 november 2025
Omdöme utan inbjudan
Svar från Shuttercraft - Norwich
Hi Louisa,
Thank you for your kind review. It’s great to hear you’re still happy with the service after all this time. We really appreciate it, and it was a pleasure to help you again.
Best regards,
Steve
Anonymous
So very pleased with our new shutters, they have completed the decoration of our house and look amazing. Highly recommend Shuttercraft who make the process so easy from start to finish, always keeping you informed along the way. High quality product. Thank you Andy so much for such a professional service.
7 oktober 2025
Omdöme utan inbjudan
Svar från Shuttercraft - Norwich
Thank you so much for your review! I’m thrilled to hear you’re so pleased with your new shutters and that they’ve finished off your home perfectly. It was a pleasure helping you, and I really appreciate your kind words about the service.
Kind regards,
Andy
Caf'e style shutters
We haf shuttercraft in design some caf'e style shutters to our requirements by andy and i have to say he was fantastic he also came back to install them11 weeks later and they fitted like a dream we are well pleased with them liasoned with steve during the process they make a great team together tip quality units and top quality experience from start to finish thank you guys
10 september 2025
Omdöme utan inbjudan
Svar från Shuttercraft - Norwich
Hi Clive, thank you for your lovely review. We pride ourselves on making your experience enjoyable, and we are so glad you love your shutters!
I just had 6 shutters fitted last week…
I just had 6 shutters fitted last week by Andy, the delivery was to the day of 12 weeks. The fitting was seamless and all done in 1 day no problem.
Andy cleared up after each room and they were just perfect.
Absolutely beautiful addition to my home and would highly recommend
25 juli 2025
Omdöme utan inbjudan
Svar från Shuttercraft - Norwich
Thanks so much for the great review! We're really glad you're happy with your shutters and that we made the fitting process smooth and tidy. Thank you again for recommending us and enjoy your new shutters!
Shutters
I just had shutters fitted in every room , The guys at Norwich were absolutely brilliant , they were very professional and done an outstanding job , im so pleased with them ,They are very good quality and they look stunning ,would highly recommended Thank you so much
17 juli 2025
Omdöme utan inbjudan
Svar från Shuttercraft - Norwich
Hi Tina, thank you so much for your lovely feedback!
It was a real pleasure fitting shutters throughout your home. We're so pleased you're happy with the quality and how they look and that everything went smoothly from start to finish.
Thanks again for the recommendation!
Beautiful effect!
Very happy with the end result and the installation was friendly and efficient
2 juli 2025
Omdöme utan inbjudan
Svar från Shuttercraft - Norwich
Thank you, Helen for your lovely feedback! We are glad you're happy with the end result!
Fantastic product and service from Shuttercraft Norwich
Shuttercraft Norwich did a great job fitting shutters in all the rooms of our house. From beginning to end their service was top class; we felt listened to and any queries were dealt with patiently, professionally and quickly. Combined with the most competitive price and beautiful shutters, I would highly recommend Shuttercraft Norwich. Thank you!
28 april 2025
Omdöme utan inbjudan
Svar från Shuttercraft - Norwich
Hi Marie, thanks so much for the lovely review! We're really glad you're happy with your shutters and the service from our team. It was a pleasure working with you, and we really appreciate the recommendation.
5 Stars
5 Stars – Highly Recommended!
We recently had window shutters supplied and fitted by ShutterCraft, and we couldn’t be more pleased with the whole experience. From the initial consultation to the final installation, the service was professional, friendly, and efficient. Andy took the time to understand exactly what we wanted, offered great advice, and made the whole process feel effortless.
The shutters themselves are fantastic, beautifully made, perfectly fitted, and they’ve completely transformed the look and feel of our home. We’d happily recommend ShutterCraft to anyone looking for stylish, well-fitted shutters. Thank you!
16 april 2025
Omdöme utan inbjudan
Svar från Shuttercraft - Norwich
Hi Kiran! Thank you for such a lovely review! We’re so pleased to hear that you had a great experience from start to finish, and that Andy was able to bring your vision to life. It’s fantastic that the shutters have transformed your home; they make a difference! We truly appreciate your recommendation and hope you enjoy your new shutters.
Exceptional Service from Shuttercraft Norwich
This is the 5th house we have had fitted with Shuttercraft shutters and Shuttercraft Norwich are the 4th different company used. We can quite honestly say that whilst previous company's have been good Shuttercraft Norwich have been exceptional. The product is first class and the fitting service offered by Shuttercraft Norwich is second to none. Would unreservedly recommend. Thank you for meeting and exceeding all our expectations
11 april 2025
Omdöme utan inbjudan
Svar från Shuttercraft - Norwich
Hi David, thank you for your kind words! We're absolutely thrilled to hear that Shuttercraft Norwich exceeded your expectations – especially as someone with experience in having shutters fitted. It’s fantastic to know that both the product and fitting service truly stood out for you.
Excellent service from Steve and his team
We have recently had our shutter blinds fitted by shuttercraft
From start to finish they provided an excellent service and we highly recommend this company.
Many Thanks to Steve and his team we are extremely happy with our blinds!!
17 mars 2025
Omdöme utan inbjudan
Svar från Shuttercraft - Norwich
Thank you for your lovely review! It’s great to hear you’re happy with your shutters and our service. I’ll be sure to share your feedback with the team. If you ever need anything, we’re here to help!
Outstanding from start to finish
Outstanding from start to finish. Shuttercraft Norwich provided excellent advice on the best choice of shutters for our windows and doors, the measuring up was scrupulously careful, and the result was an installation that went very smoothly. Steve and Andy were pleasant to deal with and very professional. The shutters look absolutely stunning. They have transformed the appearance of our ground floor. We couldn't be more pleased.
24 januari 2025
Omdöme utan inbjudan
Svar från Shuttercraft - Norwich
Dear Liz, our staff always enjoys reading reviews such as the one you left us! It lets us know we are making customers happy and doing something right! We look forward to seeing you again soon.
Great customer service from start to…
Great customer service from start to finish.
Professional and friendly service.
Good communication throughout the process.
I would absolutely recommend this company, we are thrilled with the shutters they look amazing 🤩.
27 januari 2025
Omdöme utan inbjudan
Svar från Shuttercraft - Norwich
Dear Gail, our staff always enjoys reading reviews such as the one you left us! It lets us know we are making customers happy and doing something right! We look forward to seeing you again soon.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.