Easy website
Easy website. Ordering was simple, when they didn't have the products they recommended other options and issued them immediately.
7 september 2026
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Företagsinformation
Skrivet av företaget
SIMBA Seals UK specialises in replacement shower door and shower screen seals, backed by seal manufacturing experience since 1998. With access to more than 9,000 seal profiles, we help customers find replacements for everything from common bottom and magnetic seals to curved screens, framed doors and harder-to-find profiles. Not sure which seal you need? Send us a photo and a few measurements. Our team can help check the glass thickness, gap and profile before you order. We focus on practical fit, reliable quality and straightforward support, with every SIMBA shower seal checked before dispatch. SIMBA Seals UK — helping you find the seal that actually fits.
Kontaktuppgifter
Unit 38, Westbrook Road , M17 1AY , Manchester , Storbritannien
- 44 735 2644 608
- info@showerdoorseal.uk
- showerdoorseal.uk
3,5
Medel
4 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Not buying anymore
Unfortunately, I was very disappointed with my experience with this company.
I ordered a shower seal online for £14.88. The seal was completely unused, but unfortunately it was not suitable for my shower screen because the gap was too large for this particular seal.
The order arrived in a very large and surprisingly heavy box, which also contained additional items that I had not ordered or requested. This made the parcel unnecessarily heavy and bulky, which was particularly frustrating when it came to returning the item.
I contacted the company to arrange a return. After several emails, I was told that my refund would be reduced by £2.48 for VAT/tax and £1.24 for a handling/restocking fee, leaving an estimated refund of only £11.16. I would also have had to pay the return postage myself.
Considering that the item cost £14.88, returning it would have meant paying a significant amount for postage to receive only £11.16 back. Because of this, I ultimately decided not to return the item.
What I found particularly frustrating was the amount of communication required just to establish how much I would actually receive as a refund. I had to send several emails and wait for replies before receiving a clear breakdown of the deductions.
I understand that businesses have their own return policies, particularly for discounted items. However, in my opinion, the potential deductions and return costs should be made much clearer to customers before purchasing.
The seal itself was unused, but unfortunately the overall experience with the return process and customer service left me very frustrated. The unnecessarily heavy parcel and the additional items I had not ordered only added to the frustration.
I would personally think twice before ordering from this company again.
12 augusti 2026
Omdöme utan inbjudan
Svar från Simba Seals UK
Hi Joanna,
I’m very sorry that your experience with us was frustrating, and I completely understand why the return process felt disappointing.
For some shower seal products, we may include similar profiles or close sizes in the same parcel. This is explained on our website, and the reason we do this is that shower seals can be difficult to measure accurately. In many cases, customers find that one of the additional profiles is actually the better fit, which helps avoid another order or a failed fitting.
That said, we understand that in your case the extra items made the parcel feel heavier and more difficult to return. We should have made the reason for the additional profiles clearer before dispatch or inside the parcel.
Regarding the return, our policy explains that return postage is not covered where the product is not faulty. However, we understand that for a lower-value item, the cost of returning a long shower seal can feel disproportionate.
We are sorry that the seal was not suitable for your shower screen, and that the return process caused frustration. We will take your feedback on board and work on making return costs, deductions and any additional included profiles clearer for customers.
Kind regards,
Alvin
SIMBA Seals UK
Very happy with their customer service
Very happy with their customer service, who found a rare shower door seal for my old shower cubicle.
1 december 2025
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.