I had to make a last minute booking due to a unforeseen car repair, they were helpful and great value, the car was clean and ran really well. I cant fault the service or the value for money. Would use... Se mer
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Such an awesome car rental experience! Everything was so easy from start to finish. The staff were really friendly and helpful, the service was amazing, the price was great, and the car was perfect. T... Se mer
I don't even consider any other car rental company whenever I go to Auckland. Rob and the team are professional, friendly, outstanding value for money, and if you want the full package of quality vehi... Se mer
Företaget har svarat
Shore Rentals is a reliable small car rental company based on Auckland's North Shore. They offer very good value for money. We rented a small car for about 10 days. The staff were very friendly a... Se mer
Företaget har svarat
Företagsinformation
Om Shore Rentals
Skrivet av företaget
Shore Rentals is a trusted, family-run car hire service in Auckland, New Zealand, specialising in quality and affordable vehicle rental.
Located on the North Shore, we offer a modern fleet of well-maintained vehicles, ensuring a safe and comfortable driving experience. Whether you're exploring at your own pace or need a hire car for business, we provide flexible and cost-effective solutions tailored to your needs.
Our diverse range includes everything from budget-friendly cars to spacious SUVs and people carriers, so you can find the perfect vehicle for your journey. At Shore Rentals, we make car hire easy, reliable, and hassle-free.
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Online
Kontaktuppgifter
1 Barrys Point Road, 0622, Auckland, Nya Zeeland
- 094880920
- admin@shorerentals.co.nz
- shorerentals.co.nz
4,9
Utmärkt
385 omdömen
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Svar från Shore Rentals
Thank you for your feedback, we are glad to hear you enjoyed our service.
Nice car and great customer service
28 september 2023
Svar från Shore Rentals
Thank you for your feedback, we are glad to hear you enjoyed our service.
Nice experience
It was easy to book and very nice experience. The online deal was great. Car condition was great.
7 september 2023
Svar från Shore Rentals
Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that you had a great experience with our rental car service.
The worst customer service extremely…
The worst customer service extremely rude and unhelpful
3 september 2023
Svar från Shore Rentals
Thank you for taking the time to leave a review about your recent experience with our company. We value all feedback, whether positive or negative, as it helps us improve our services.
We're sorry to hear that you had a less-than-ideal experience, but we would like to address some of the concerns you raised. It appears that the issue you encountered may have stemmed from you not adhering to our terms and conditions. We take our terms and conditions seriously to ensure a fair and consistent experience for all our customers.
We understand that it can be frustrating when certain requirements need to be met, but these requirements are in place to protect both our customers and our business. They help us maintain the quality and integrity of our services while ensuring a level playing field for everyone involved.
I’ve only just booked it
I’ve only just booked it. I’ll let you know after I’ve used it 👍
21 augusti 2023
So far its been great looking forward…
So far its been great looking forward to the clean car
13 augusti 2023
Very very good experience
Very very good experience, staff was really relaxed and chill. Perfect car, perfect price.
1 augusti 2023
Svar från Shore Rentals
It is wonderful to hear that we were able to provide you with a smooth and enjoyable car rental experience. Thank you for your kind review and we hope to see you again in future.
Svar från Shore Rentals
Thank you for your feedback, we are glad to hear you enjoyed our service.
Svar från Shore Rentals
Thank you for your feedback.
Brilliant company
Brilliant company, great customer service, easy to deal with, helpful, relaxed process. Would use again.
25 juni 2023
Svar från Shore Rentals
Thank you for feedback.
Shore rentals were amazing to deal…
Shore rentals were amazing to deal with, easy booking system, friendly service, easy after hours drop off. The Kia Carnival was perfect for our trip it fitted 3 adults and 4 children (2 in car seats ) easily , was nice to drive and very economical.
20 maj 2023
Svar från Shore Rentals
Thank you for your review, we are pleased to hear that you enjoyed our service and the Kia Carnival.
The booking experience couldn't have…
The booking experience couldn't have been better. The detail and help provided on pickup was very friendly and thorough.
The car was excellent and would recommend Shore Rentals to anyone.
Will definitely be my first choice in future!
9 maj 2023
Svar från Shore Rentals
Thank you so much for taking the time to share your positive experience with our car rental service! We truly appreciate your kind words and are thrilled to hear that we were able to meet your expectations.
Great service.
Really friendly staff, nice and easy to book and pay for. Great service would recommend. 😊
12 april 2023
Svar från Shore Rentals
Thank you, your feedback is incredibly valuable to us as it helps us understand what we're doing right and motivates us to continue improving our services.
Svar från Shore Rentals
Thank you for your feedback. We strive to make the entire process as convenient as possible, from booking the car to returning it, so our customers can focus on enjoying their journey.
Extremely good service from Michael, we had a small issue with our hire car. Michael went above and beyond and came in when closed and gave us a replacement vehicle. Great service.
Amazing service, polite, helpful, good price, highly recommended.
18 april 2023
Svar från Shore Rentals
Thank you for your kind words! We're happy to hear that you had a great experience with us.
The rental car was awful
The rental car was awful. There was something wrong with the ignition. The car would take 6/7 turns of the ignition key before the car would start.
The car would cut out at low revs. The car cut out in the middle of the motorway. Supermarket car park
23 april 2023
Svar från Shore Rentals
We are disappointed to learn of your unsatisfactory experience with our manual economy car, especially since we had not received any complaints about the vehicle prior to or after your rental. It is our standard practice to urge all of our customers to inform us promptly of any issues they may encounter with the car during their rental period.
We apologise that your experience with us was not exceptional. We strive to provide all of our customers with top-notch service and we are sorry that we fell short on this occasion. If you have any specific concerns that you would like to discuss further, please do not hesitate to reach out to us. We value your business and hope to have the opportunity to improve your experience in the future.
Complete satisfaction !
When planning our NZ visit from Western Australia it quickly became obvious that we needed a vehicle with some flexibility in the agreement at a reasonable cost. After doing the usual Google research Shore Rentals stood out as the organization we most thought appropriate to deal with.
On vehicle pick-up & throughout the 3 week rental period our choice was vindicated. We experienced a couple of minor issues with the car which we associated with the road conditions in Coromandel that we had to travel through at the time. On passing back through Auckland heading north Michael fixed them when we called passed.
At the end we were able to easily extend the hire period by a day which was a godsend for our travel timetable at the time. The Ford Focus delivered us the driving service we needed and more.
13 mars 2023
Svar från Shore Rentals
Thank you so much for taking the time to leave us such a positive review about your car rental experience! We are thrilled to hear that we were able to meet your expectations and provide you with a hassle-free and enjoyable rental experience.
Our team strives to provide exceptional customer service, and it is wonderful to hear that we were successful in doing so during your rental period. We appreciate your business and hope to have the pleasure of serving you again in the future.
Svar från Shore Rentals
It is wonderful to hear that we were able to provide you with a smooth and enjoyable car rental experience. Thank you for your kind review and we hope to see you again in future.
fast procedure
29 mars 2023
Svar från Shore Rentals
Thank you for taking the time to share your feedback about your car rental experience.
Great price
Great price, friendly service and upgraded to a Ford Focus from a Toyota Yaris free of charge. Good price on fuel with the Mobil fuel discount tag.
26 mars 2023
Svar från Shore Rentals
It is wonderful to hear that we were able to provide you with a smooth and enjoyable car rental experience. Thank you for your kind review and we hope to see you again soon.
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