Karl's Fishing & Outdoors Omdömen 

1 327
•
TrustScore 3.5 av 5

3,5

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

HORRIBLE experience since I've had this subscription last year. This year I couldn't redeem the QR code or the fully written code. I couldn't get ANY help by text, SMS, or by phone. Forget about cu... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

One of the greatest online shopping experience to have. Their prices are very hard to beat. Add the Karl's membership and it gets even better. Something from an order is missing, they replace, no qu... Se mer

Betygsatt 5 av 5 stjärnor

Karl's bait and tackle is an online tackle store that feels like a local shop right down the road. If any issue were to ever arise, they are quick to fix it and make it up to you with personal help. F... Se mer

Betygsatt 1 av 5 stjärnor

You used to be able to get a number of popular baits at a discounted price and free shipping with your $50 membership. Starting in late 2023, they stopped restocking items that were not part of an in-... Se mer

Företagsinformation

  1. Sportfiskebutik
  2. Hobbybutik

Om Karl's Fishing & Outdoors

Skrivet av företaget

We’re your one-stop-shop for the modern angler, with a selection of the latest and innovative fishing equipment, products, and expert tips and tricks that will keep you reeling for more.

#HappyDance is our motto at HQ. We put our fans first and strive to deliver a positive customer experience every time. Should you have any issues or concerns, reach out to us and we’ll make it right.


Kontaktuppgifter

3,5

Medel

TrustScore 3.5 av 5

1 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

3,5

Alla omdömen

(1 327)

1 omdöme under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Great experience

I made my first order from Karl's Bait and Tackle and everything went great. The Googan go-to free rod promotion is what brought me in. I was going to buy this rod anyway and couldn't resist. I purchased the $150 in googan products I could use and a Lew tournament MP to go with the rod. I was a little skeptical I would actually get the rod as another reviewer said he didn't receive it but it definitely came. It did get shipped separately which caused me to email customer service for what the dillio was going on but they responded w/ in a day clarifying the separate shipments. The rod shipment by the way is why I will confidently buy from Karl's again at least for rods. It was secured with wrapping in an industrial tube which there would have been no way shipping could have damaged it. The tube was so stout I kept it for future storage ideas. The only thing stronger than this shipping tube would be a PVC pipe! Shipping was fast from Texas to Illinois. With membership the prices are awesome though I can't justify getting it as I don't buy fishing supplies that much so I'll look for their deals and promotions. Karl's is a great place you can shop with confidence at.

19 augusti 2022
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I have been a member since October of…

I have been a member since October of 2020 with a monthly subscription to the elite bass box.Gotta say I haven’t been disappointed yet every box has been packed full of the newest lures and are fishable in the lake and rivers in my area.I am very happy with my subscription and customer service help is great as well

16 augusti 2022
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Broken rod to free replacement in hours

I had gotten a gold reaction rod from Googan and while using it, it snapped into 3 pieces mid cast. I emailed for a repair or replacement and they are already sending a replacement and covering all shipping charges. By far the best warranty replacement and customer service I’ve experienced with any company. I will continue to support your company and tell everyone about my experience.

15 augusti 2022
Omdöme utan inbjudan
Betygsatt 4 av 5 stjärnor

Decided to give karls another go

Decided to give karls another go. But I swear unless you have a membership they could care less about you. I tried to get ahold of support RIGHT after I placed my last order to either modify the size of trailers on the order, Brandon says no. Fine, let's cancel the order, like it says you can in the terms and conditions 8b., again Brandon says no. Instead I have to wait a week for delivery and then another week to send the item back and a 3rd week for the right size to be delivered back. I should be able to cancel my order like it says I can for standalone purchases. Brandon lost you a customer
*EDIT* A Jeremy reached out to me after this review was seen about my experience with the other support member. He offered to ship out my right sized trailers for free so I don't have to go through the process of sending baits back and waiting for the right ones to come, when I should've been able to cancel my order in the first place and just place the right order. Also offered another 4 packs of soft plastics on top of it. It makes me feel better about Karl's, I just hope they update "Brandon" on the processes if he is going to keep working support.

14 augusti 2022
Omdöme utan inbjudan
Logotyp för Karl's Fishing & Outdoors

Svar från Karl's Fishing & Outdoors

Hi Simon,

Matt here from Karl's Customer Support Specialist team. Thanks for taking the time to leave us a review and share your feedback with us.

I'm sorry to hear about the issues you experienced with your order. We do see we have been in contact with you and will follow up with you momentarily to ensure that things are made right for you.

We hope to resolve this issue soon.

Betygsatt 5 av 5 stjärnor

Best fishing club!

I really enjoy this website! It’s like a hang! Everything you could possibly need to catch fish and enjoy the outdoors while fishing.

10 augusti 2022
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great money spent.

I was able to get my order within 3-4 days. Products are very well packaged. When I needed help customer service was there within 2 hours at the latest.

3 augusti 2022
Omdöme utan inbjudan
Betygsatt 4 av 5 stjärnor

Good Store

Received a Lew's TP1 Black Speed Stick from Karl's. Item arrived on time, and fairly well packaged. It came in a tube which is very nice. However the ends should be wrapped in bubble wrap. The rod was just loose and bouncing around in there.

2 augusti 2022
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Amazing website

Being a club member has saved me so much money it’s ridiculous the free shipping takes a little longer than I’d wish but it’s free shipping so that’s a plus I can order one lure and only have to pay tax and free shipping or I can order 10 lures and still free shipping with amazing deals.

2 augusti 2022
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Poor customer service, shady shady, one person from this company made a difference !

I followed the rules on order more than
150 and get a free rod. No free rod, rip off. Also why do you out a contact number on the paper work for customer service only to call the number and it has a recording saying you don’t talk to customers.

Matt from Karl's reached out and was able to fix the issue.

2 augusti 2022
Omdöme utan inbjudan
Logotyp för Karl's Fishing & Outdoors

Svar från Karl's Fishing & Outdoors

Good Afternoon,

My name is Matt and I'm a member of the Customer Support Specialist Team here at Karl's. We really appreciate you taking the time to leave us a review.

With that being said, I'm really sorry to hear you haven't had the best experience with our shipping and products. Happiness for all of our customers is our goal, so we want to make sure that we sort this out for you.

Please expect an email from us shortly so we can work this out together. Thanks again for your support and we look forward to resolving this issue!

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

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