Goldenwarm Omdömen 196

TrustScore 3.5 av 5

3,4

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

Do not buy from Goldenwarm. Everything is dropped shipped from China and expect long delays to receive any items. After 21 days we requested they cancel the order as it’s taken too long and... Se mer

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Betygsatt 5 av 5 stjärnor

I'm in the middle of a full kitchen remodel and decided to paint my existing cabinets instead of buying new ones. The game-changer? Updating ALL the hardware. I chose Goldenwarm's long b... Se mer

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Betygsatt 3 av 5 stjärnor

Difficult to write a full review as I haven't yet received my handles ordered on 3rd April. Apparently according to the tracking service, they've been sat with Yodrl since 8th April. Hopefully I'... Se mer

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Betygsatt 5 av 5 stjärnor

I really love how these look on my cabinets, the brushed gold has a high-end feel that isn't too shiny or "fake" looking. They’ve got a nice weight to them and don’t feel like cheap, hollow plastic, w... Se mer

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Kontaktuppgifter

3,4

Medel

TrustScore 3.5 av 5

196 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har besvarat 93 % av sina negativa omdömen

Svarar vanligtvis inom 2 veckor

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Cabinet Handles

I used their gold cabinet handles to upgrade my kitchen cabinets. Loved them, very modern and great product,was very easy to install

25 oktober 2024
Omdöme utan inbjudan
Betygsatt 2 av 5 stjärnor

Still awaiting product

I ordered this product 10 days ago, still no sign of this, it says it’s been proceeding to Royal Mail depot for a week now!!! Totally ridiculous!
Hopefully I will get my product! But can’t say I will be buying again from them, wish I had read the reviews before I purchased

6 november 2024
Omdöme utan inbjudan
Logotyp för Goldenwarm

Svar från Goldenwarm

Dear Customer,

We are very sorry for the inconvenience and trouble you have caused. We deeply regret that you did not receive the ordered products in time. We understand your dissatisfaction and disappointment with this shopping experience, especially when you see that the package has been processed in the Royal Mail warehouse for more than a week.

We would like to contact Royal Mail to resolve this matter for you, understand the specific location of the package and the reason for the delay, and provide you with updated information as soon as possible. However, we cannot check your order number. Can you communicate with us by email?

Regarding your mentioned future purchase intention, we deeply understand. We are well aware that customer satisfaction is the key to maintaining business development. Therefore, we will continue to work hard to improve our services and logistics processes to reduce the recurrence of similar situations.

Once again, we sincerely apologize for the inconvenience caused to you and thank you for your patience and understanding. We look forward to continuing to provide you with quality products and services, and hope that you can give us a chance to improve and make up for it.

If you have any other questions or need further assistance, please feel free to contact our customer service team. We are always here and willing to support you.

Betygsatt 1 av 5 stjärnor

I am still waiting to hear how to…

I am still waiting to hear how to return the handles I bought.

Please confirm your address to send them back to.

I realise now you are not based in the uk (despite your use of UK in your title!)

Hugely inconvenient and rather devious.

All companies should accept returns if a customer changes their mind within 30 days.

Please contact me!

28 oktober 2024
Omdöme utan inbjudan
Logotyp för Goldenwarm

Svar från Goldenwarm

Dear Customer

Thank you for taking the time to provide feedback on our service. We sincerely apologize for the inconvenience and confusion you experienced in returning the controller you purchased.

First, we would like to assure you that we do accept returns within 30 days of purchase as long as the item is in its original condition and packaging. We understand that this policy is standard for many retailers and we are committed to complying with it.

Regarding our return address issue, we apologize for the delay in providing you with this information. Please be assured that we have sent you an email with our return address and detailed instructions on how to proceed with your return. If you do not receive this email, please check your spam folder or contact us directly.

Again, we apologize for the inconvenience and thank you for your patience while we work to resolve this issue. If you have any additional questions or concerns, please feel free to contact us directly.

Thank you for your understanding and thank you for giving us the opportunity to make things better.

Sincerely,

Betygsatt 1 av 5 stjärnor

Purchased 2 handles on October 22

Purchased 2 handles on October 22, 2024. Product has not moved according shipping updates. Emailed them muliple times and no respond. Stay far away, ready to submit my complaint to Paypal. I know feel that I have been ripped off...

22 oktober 2024
Omdöme utan inbjudan
Logotyp för Goldenwarm

Svar från Goldenwarm

Dear Customer

Thank you for taking the time to provide feedback on our service.

First, we would like to assure you that your package is not lost in transit. Since you purchased standard shipping, the shipping time is longer. We have explained this detail to you via email. If you do not receive this email, please check your spam folder or contact us directly.

Again, we apologize for the inconvenience and thank you for your patience while we work to resolve this issue. If you have any additional questions or concerns, please feel free to contact us directly.

Thank you for your understanding and thank you for giving us the opportunity to make things better.

Sincerely,

Betygsatt 1 av 5 stjärnor

Please be wise and do not use this website.

So Golden warm have made no attempt to contact me, I have had no ordered and paid for goods, and no refund. Please stay away from this website, they are supposedly UK based. They are scam artists. They have had my money and I have had nothing in return. I have opened a case with PayPal for a refund but they keep putting back the resolution date. Please be wise and do not get involved with this website.

24 oktober 2024
Omdöme utan inbjudan
Logotyp för Goldenwarm

Svar från Goldenwarm

Dear Valued Customers,

We are so sorry for all inconvenience may concerned,

We have checked your previous mail records and it shows that you refused to sign for this parcel, we have contacted you and you agreed for us to resend the parcel to you, but the resend period is longer, please check the mail we sent.

Any questions, pls feel free to contact us.

Best regards

Betygsatt 5 av 5 stjärnor

Great quality products

I have recently upgraded my dresser door knobs with Goldenwarn knobs and I am highly impressed with such amazing quality and super sturdy knobs. They have such beautiful designs to choose from, really love the collection and it adds great detail to my furniture. Highly recommended

18 oktober 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

It is gorgeous!

It is gorgeous!
They look so fancy. Very good quality and sturdy. Price is reasonable. It looks like i upgraded my kitchen. It made so much difference. All my friends are asking about it. I love them.

14 oktober 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Transform Your Kitchen with Goldenwarm Knobs!

Sure! Here’s an updated review with additional descriptions for the knobs:

I am so happy! My kitchen cabinets were old, but with Goldenwarm’s leather cabinet knobs, the atmosphere of my kitchen has completely changed. It looks so modern now. A small touch can make such a difference! The quality of these knobs is exceptional; they are made from durable materials that ensure longevity. Installation was a breeze, making it easy for anyone to upgrade their space without hassle. I highly recommend them! Thank you, Goldenwarm! 🥰

15 oktober 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Elegant and Durable: The Perfect Upgrade for My Cabinets!"

I recently upgraded my cabinets with these **Luxurious Europe Style Zinc Alloy Drawer Pulls**, and I couldn't be more pleased! The elegant design instantly elevated the look of my drawers, adding a touch of sophistication to my space. They have a solid, sturdy feel thanks to the high-quality zinc alloy material, making them not only stylish but durable as well. The finish is smooth and flawless, and they were easy to install with no issues.

Overall, these pulls are a perfect blend of luxury and functionality. If you're looking to give your cabinets or furniture a chic, European touch, I highly recommend them!

13 oktober 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

New Cabinet Handles Gave My Kitchen a Fresh, Modern Look!

I replaced all the handles on my kitchen cabinets, and the difference is incredible! These handles have a modern and sleek look, and they completely transformed the space. They’re well-made and feel sturdy, adding that perfect finishing touch. Highly recommend them!

6 oktober 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

**Terrible Experience - Still Haven't Received My Order!**


I placed an order almost **three weeks ago**, and I have yet to receive anything. This is beyond frustrating. I have reached out to the company multiple times, but **no one has responded** to my inquiries. The lack of communication is completely unacceptable, and the customer service seems non-existent. I expected better service and reliability, but this has been a nightmare from start to (still no) finish. If you're considering ordering from here, **save yourself the headache** and look elsewhere.

I would give zero stars if I could.

10 september 2024
Omdöme utan inbjudan
Logotyp för Goldenwarm

Svar från Goldenwarm

Dear customer,
We are sorry to hear that you did not have a satisfactory shopping experience.
We checked that your package is still within our reasonable delivery period. We have contacted you by email and informed you of the estimated delivery time of the package, but we have not received your reply.
Customers' words are very important to us. We value your reply and we will verify with the relevant departments to do better in the future.
Thank you for your understanding and support.
If you have any other questions, please contact us and we will help you.
Regards!

Betygsatt 1 av 5 stjärnor

Products from this site not fit for…

Products from this site not fit for purpose waited ages for kitchen handles you think your buying from UK site but came from China not enough screws to attach handles spent a full day trailing around trying to find screws with right thread to fit handles could find none customer service useless ive now got a kitchen with a quarter of handles fixed and no way to fix rest so beware when buying from this site

25 september 2024
Omdöme utan inbjudan
Logotyp för Goldenwarm

Svar från Goldenwarm

Thank you for your feedback!

We are sorry to hear you do not satisfied with our products.

We are now checking it with our related department to have a close investigation for you.

Customer words is so important to us and we value your response,could you please contact us by email with the details?

Alternatively, you can contact us through this email:

claire@goldenwarm.com

We sincerely hope to solve the problem for you.

Looking forward to your reply, have a good day.

Kind regards!

Betygsatt 5 av 5 stjärnor

Great quality

The design of these cabinet handles immediately stands out.
With a sleek, modern look, they easily elevate the style of any kitchen, bathroom, or living space. These handles are constructed from high-quality materials. Definitely recommend it ⭐️⭐️⭐️⭐️⭐️

23 september 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Premium Feel and Look

I recently installed the Goldenwarm Leather Cabinet, Dresser, Drawer Pulls in my dressingroom, and I couldn't be happier! I was impressed by the Goldenwarm Leather Pulls' premium feel and look. The leather is soft to the touch, and the metal base provides excellent stability. Installation was a breeze, taking only 5 minutes for all 3 pulls.The sleek design complements my dresser perfectly, adding a touch of sophistication to my dressingroom.

20 september 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Beautiful kitchen cabinet handles…

Beautiful kitchen cabinet handles (x20). Fitted all the handles, look and feel brilliant. The last one was a bit dodgy, I contacted Goldenwarm, sending a video of the faulty handle, they sent me a replacement No problem at all. Delivery time is a couple of weeks but it is coming from China.

13 september 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

I.dont normally leave reviews but I…

I.dont normally leave reviews but I have emailed them twice and waiting on a response. It's been stating the order is in transit for days now and has a plane symbol, yet I am meant to have these as per their website by 3 days time!

9 september 2024
Omdöme utan inbjudan
Logotyp för Goldenwarm

Svar från Goldenwarm

Dear customer,

Hello, sorry for the inconvenience we caused. We checked your mailbox and did not receive your email. We have contacted you and sent you an email with the package transportation information. For the specific transportation time, please check the standard time on our website.

Your understanding will be highly appreciated. Please be assured that we will reply to you timely within 24 hours.

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