The purchase was smooth,and the overall experience was outstanding. I would like to express my deepest gratitude to ( Giselle Gorrie ) for her exceptional support and highly professional customer ser... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Found the book I wanted from Website...The site was a bit confusing. Recommend taking a look at how to make it bit simpler to purchase (should be your first priority) then add the extras and othe... Se mer
Företaget har svarat
Best experience ever 5Stars. I bought a pocket book made of four Volumes, but unfortunately I received a defected copy of the Vol. IV. I did contact the sales department and they fixed a second f... Se mer
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I had the pleasure of being on board MV Astra when it came to visit the Isle Of Barra when it was berthed at the Castlebay Marina. We were given a guided tour around the boat by the MV Ast... Se mer
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Företagsinformation
Skrivet av företaget
Witherby Publishing Group's reputation for quality publications attracts industry experts to participate in working groups, ensuring technical accuracy and dependable guidance on regulatory compliance. The Witherby working groups, led by our in-house technical advisors, editorial and graphics staff, produce publications that are accurate, relevant and concise.
Kontaktuppgifter
Witherby Publishing Group, Navigation House, 3 Almondvale Business Park, Almondvale Way, EH54 6GA, Livingston, Storbritannien
- 01506463227
- marketingteam@witherbys.com
- shop.witherbys.com
4,4
Utmärkt
330 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Easy transaction and great books too
Easy transaction and great books too, good value, very pleased with purchase
25 mars 2024
Svar från Witherbys
Hi Mike, thank you for leaving a great review!
Good publication quality
Good publication quality, timely information in this ENC-ECDIS related publication, simple to order, came on time.
cheers
25 mars 2024
Svar från Witherbys
Hi Roger, thank you for leaving a brilliant review. We are pleased to hear you enjoyed your order!
User Friendliness and Intuitive
The e-book interface is very user-friendly. The content search feature and layout are very intuitive. Generally, a very good user experience.
11 mars 2024
Svar från Witherbys
Hi Sathish, thank you for leaving a great review! We are pleased to hear about your positive experience with Witherby Connect.
I have purchased 2 books from you and…
I have purchased 2 books from you and yet I don't get to save those books on my devices. I don't want to have to log on to your website every time I need these books. Your off-line system is restrictive and not the same as "owning" your own copy.
I understand why you do it (to stop sharing) but this makes for am inferior customer experience.
9 mars 2024
Svar från Witherbys
Hi Tony, thanks for the taking the time to submit a review. We are sorry to hear of your experience with Witherby Connect. Your eBooks can be saved to the cache of the browser and viewed in the offline app, but for reasons of cybersecurity and IP protection, unfortunately the files themselves cannot be downloaded to the computer. A member of our Sales team will be in touch to offer more helpful guidance.
Inadvertently made two orders
Inadvertently made two orders, but staff seem to have recognized MY error and corrected same. Refreshing in this day and age!
Quick response, cost seems reasonable.
2 mars 2024
Svar från Witherbys
Hi Neil, thank you for your great review. We always strive to improve our customer service and aim to make the customers experience run more smoothly!
Book purchase made pleasurable
I got feedback at every stage of the process from ordering through to delivery. Excellent service.
1 mars 2024
Svar från Witherbys
Hi David, thanks for leaving a great review!
The delivery fees were very high and I…
The delivery fees were very high and I haven't been given the chance to choose the mode of delivery . I had to pay customs and fees for the the logistics to clear the goods , the result is that I payed more for customs and delivery than for the goods
26 februari 2024
Svar från Witherbys
Hi George, we are are sorry to hear about the custom fees issues. A member of our team will look into this and get back to you with more information. Please let me know if I can help further. Thank you.
The book was sent to the wrong address
The book was sent to the wrong address. The book was a gift for my father. I filled out the information on line as to the mailing address (my fathers) and then filled out the billing address (mine). I payed more for shipping than for the book (postage to USA). I received the book promptly (my address/billing address) and had to mail it to my father, incurring additional charges for shipping. I ignored your first invention to write a review, but when Witherbry sent the second invention, wanting a to tell them about my experience I couldn’t not write mine.
10 februari 2024
Svar från Witherbys
Hi Robert, we are sorry to hear about your experience with the delivery service. Someone from our team will be in touch to resolve this and prevent it from happening in the future.
UPS screwed up
UPS screwed up. It was impossible to communicate about the time or place of delivery.
I tried a lot. But the system said 'sorry... technical problem'.
So.. the book is been send back to Witherbys bij UPS. Hope we do a retry with another delivery service.
With kind regards..
Ton
6 februari 2024
Svar från Witherbys
Hi Ton, we are very sorry about your unfortunate experience with the delivery. A member of our team will be in contact as soon as possible to help resolve this. Please let me know if I can assist you further. Thank you.
Great products and service
7 februari 2024
Svar från Witherbys
Hi Charlie, thanks for taking the time to leave us a such a great review!
The web site was easy to use.
16 februari 2024
Svar från Witherbys
Thanks for leaving us a great review!
The only thing almost better than Trump…
The only thing almost better than Trump 2024 is Witherbys 1740!
6 februari 2024
User friendly
its great and user friendly site. thank you keep it up. more books to come.
5 februari 2024
Svar från Witherbys
Hi Martin, many thanks for such a brilliant review. We are thrilled to hear how well recieved our website and products are!
Great fast service
Helpful for me as management level onboard ship in preparing SIRE 2.0 and as one of my sources in making my lesson plan as instructor.
7 februari 2024
Svar från Witherbys
Thank you for such a great review! We are very pleased to hear the publication has been of great benefit to your team.
The order arrived very quickly
22 januari 2024
Svar från Witherbys
Hi Max, many thanks for a kind review!
Easy to order and super quick delivery…
Easy to order and super quick delivery in U.S.!
1 februari 2024
Svar från Witherbys
Hi Stephen, we are pleased to hear you are happy with your order - thanks for leaving us a great review.
Good when
It may be great if possible to order both on line licence and physical book (for less than twice the price...)
30 december 2023
Svar från Witherbys
Hi many thanks for taking the time the time leave us a review. We hope you are pleased with your eBooks but will take this feedback on board.
Svar från Witherbys
Thanks for your great review!
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