Found the book I wanted from Website...The site was a bit confusing. Recommend taking a look at how to make it bit simpler to purchase (should be your first priority) then add the extras and othe... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Best experience ever 5Stars. I bought a pocket book made of four Volumes, but unfortunately I received a defected copy of the Vol. IV. I did contact the sales department and they fixed a second f... Se mer
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The book I received quality is bad, pages coming off one by one and requires separate binding and also I haven't used much and just when I started, pages are coming out, other book was fine. Issue was... Se mer
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I had the pleasure of being on board MV Astra when it came to visit the Isle Of Barra when it was berthed at the Castlebay Marina. We were given a guided tour around the boat by the MV Ast... Se mer
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Företagsinformation
Skrivet av företaget
Witherby Publishing Group's reputation for quality publications attracts industry experts to participate in working groups, ensuring technical accuracy and dependable guidance on regulatory compliance. The Witherby working groups, led by our in-house technical advisors, editorial and graphics staff, produce publications that are accurate, relevant and concise.
Kontaktuppgifter
Witherby Publishing Group, Navigation House, 3 Almondvale Business Park, Almondvale Way, EH54 6GA, Livingston, Storbritannien
- 01506463227
- marketingteam@witherbys.com
- shop.witherbys.com
4,4
Utmärkt
329 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Very poor quality of the pages
Very poor quality of the pages, blurr photos, looks like a student time of copy made, this is way too much paid for a book like this. Customs clearance was taking a long time, this was not made aware by you.
6 oktober 2024
Svar från Witherbys
Hi there, thank you for leaving your feedback. A member of our Sales Team will be in touch with you soon to assist further regarding your experience.
prompt delivery
11 september 2024
Svar från Witherbys
Hi there, thank you for leaving a review. We are glad to hear that everything went well regarding your delivery.
I haven't received any shipping…
I haven't received any shipping information since payment and I don't know why.
2 oktober 2024
Svar från Witherbys
Hello, thank you for leaving your feedback. Tracking information is provided once the order leaves our warehouse. As this is an advanced order, tracking information is not yet available. Someone from our Sales Team will be in touch to help further.
Pain not being able to download a pdf…
Pain not being able to download a pdf or print a copy. Would never buy an book again
6 oktober 2024
Svar från Witherbys
Hi Rose, for more information regarding our printing Terms and Conditions, please see page 13 of our Witherby Connect User Manual: https://www.witherbyconnect.com/Files/Witherby_Connect_User_Manual.pdf. Apologies for any inconvenience.
Great Customer service!
I had some misunderstanding and did not order what I thought I was. The customer service was very quick to assist and we found several good solutions!
24 september 2024
Svar från Witherbys
Hi there, we're really glad everything was sorted promptly regarding your order. Thank you for your review.
Svar från Witherbys
Hi Samantha, thank you for taking the time to leave us with a positive review. We appreciate your feedback and are glad to hear all went well with your order.
easy to use website and plenty of…
easy to use website and plenty of choice on all sorts of tech / text books
10 september 2024
Svar från Witherbys
Hi Gary, thank you for taking the time to leave a positive review. We are glad to hear you had a good experience and appreciate your feedback.
Very expensive service
Very expensive service, and one cannot even print the document or copy a part of it.
10 september 2024
Svar från Witherbys
Hi Pablo, we are sorry to hear you haven't had a great experience with Witherbys.
For more information regarding our printing Terms and Conditions, please see page 13 of our Witherby Connect User Manual: https://www.witherbyconnect.com/Files/Witherby_Connect_User_Manual.pdf
A member of our Sales Team will be in touch to discuss your order further. Thanks
Svar från Witherbys
Hi Emmanuel, thank you for taking the time to leave us with a positive review. We are glad to hear that you are happy with your purchase from Witherbys.
Svar från Witherbys
Hi Jose, thank you for leaving us a positive review. We appreciate your feedback.
Svar från Witherbys
Hi Luigi, we're delighted to hear that you're happy with your order. Thank you for taking the time to leave us with a positive review.
Svar från Witherbys
Hi Scott, thank you for your positive review. We are glad to hear your delivery arrived quickly.
The website is very friendly to find…
The website is very friendly to find technical books related with maritime business. Also the time for sending my book was faster than others libraries.
Well done
19 augusti 2024
Svar från Witherbys
Hi Andrés, thank you for taking the time to leave a review. We really appreciate your positive feedback.
Svar från Witherbys
Hi Reihaneh, thank you for taking the time to leave us a positive review. We are delighted to hear you found shopping with Witherbys fast and easy.
Good website
Good website, no glitches in ordering, and the order was received within a week.
The only disappointment is that you are publishing some interesting new titles but only as e-books.
31 juli 2024
Svar från Witherbys
Hi Stuart, thanks for leaving a positive review. We're glad to hear you received your order promptly and liked our website. I will be sure to pass on your feedback regarding eBooks as well. Thanks
Shipping experience
Book was shipped to Germany. Had to pay two times charges and customs. One of the worst experience I have had in a long time.
20 juli 2024
Svar från Witherbys
Hi Thomas, we're really sorry to hear that you had issues regarding the delivery of your book. A member of our Sales Team will be in touch with you soon to assist further.
No communication
No access to book until I had to write email to company saying I had no login to access wither by connect.
Surely this should be sent to you upon purchase
8 juli 2024
Svar från Witherbys
Hi there, we are very sorry to hear that the automated email with login details was not received. We are investigating the matter to ensure this does not happen again. A member of our sales team will be in contact with you soon.
its so difficult to get the book…
its so difficult to get the book reading , and its a headach , why not to make an app
25 juni 2024
Svar från Witherbys
Hi Stephen, we are sorry to hear about your unfortunate experience using Witherby Connect. We will pass this to our IT team in the meantime for future improvements. We always try our best to improve the customer experience online. If you have any suggestions or more questions, please email sales@witherbys.com
Svar från Witherbys
Hi Dimitris, thank you such a great review!
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