After a mix up and I purchased the wrong parts for my wife's new electric mini Cooper. I contacted Staci with a view to send them back and try and get a refund. I was pleasantly surprised when with... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
This is the second order I’ve placed turned up even quicker than the first order in perfect condition and looks great
Företaget har svarat
Ordered a Jaguar umbrella and am pleased with it. Sadly due date for delivery suddenly moved out a day after they told me it was coming that afternoon. But close to delivery time it moved out a da... Se mer
Företaget har svarat
Brilliant. Really proactive and helpful. Good prices and fast, efficient delivery. Useful to use this service if you want to be doubly sure that you have the part for your vehicle. Thanks George.
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Företagsinformation
Skrivet av företaget
Stratstone Shop brings together a wide range of official vehicle accessories, parts, gifts and merchandise from across our automotive prestige and exotic franchises. Discover genuine, manufacturer-approved accessories and apparel from esteemed brands such as Audi, Land Rover and Mercedes-Benz. Explore our collection of official Formula One® clothing and merchandise with items tailored to some of racings most elite drivers. Our Manufacturer Warranty and expert help allows you to purchase with complete confidence and ease, whether you are interested in front and rear car mats, roof accessories, or turbo engine oil. Stratstone represents 18 of the world's most renowned car brands across more than 100 locations in the UK. Our mission lies at the heart of the business as we strive to deliver exceptional customer experiences. That is why we are well trusted by over 100k customers nationwide.
Manufacturer‑Backed Warranty for Added Peace of Mind
Every product we sell comes with the benefit of the manufacturer’s warranty — giving you confidence that your purchase is protected beyond delivery.
When you buy from us, your goods are supplied with the manufacturer’s warranty, at no extra cost. This warranty sits alongside your statutory consumer rights, so you’re protected both by law and by the manufacturer.
If an issue arises, warranty support may include repair, replacement, or a partial refund, depending on what the manufacturer considers most appropriate. Importantly, warranty work can be carried out by any UK or EEA‑authorised dealer, not just the original supplying retailer.
To ensure your warranty remains valid, products should be used in line with the supplied instructions. For items that require professional installation, incorrect fitting or normal wear and tear are not covered under the manufacturer warranty.
Kontaktuppgifter
Storbritannien
- shop@stratstone.com
- shop.stratstone.com
Over 2,000+ Genuine Franchise Products
4,7
Utmärkt
73 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Second time around
This is the second order I’ve placed turned up even quicker than the first order in perfect condition and looks great
9 juli 2026
Svar från Stratstone Shop
Hi David,
Thank you for the 5-star review! We are delighted you had another great experience and look forward to seeing you again soon.
Kind regards,
Stratstone
Svar från Stratstone Shop
Hi Racim,
Thank you for the 5-star review! We are delighted you had a great experience and look forward to seeing you again soon.
Kind regards,
Stratstone
Oil ordered at good price delivery…
Oil ordered at good price delivery service very good and customer service excellent so very satisfied
3 juli 2026
Svar från Stratstone Shop
Hi Graham,
Thank you for the 5-star review! We are delighted you had a great experience and look forward to seeing you again soon.
Kind regards,
Stratstone
Prompt delivery of a genuine product
Prompt delivery of a genuine product, confidence I am buying the recommended product for my car.
1 juli 2026
Svar från Stratstone Shop
Hi Peter,
Thank you for the 5-star review! We are delighted you had a great experience and look forward to seeing you again soon.
Kind regards,
Stratstone
Svar från Stratstone Shop
Hi David,
Thank you for the 5-star review! We are delighted you had a great experience and look forward to seeing you again soon.
Kind regards,
Stratstone
After a mix up and I purchased the…
After a mix up and I purchased the wrong parts for my wife's new electric mini Cooper. I contacted Staci with a view to send them back and try and get a refund.
I was pleasantly surprised when without any fuss I reviewed a full refund.
Staci was friendly helpful and a pleasure to deal with. It looks like Stratstone mini are unique these days they actually care about their customers.
Thanks Staci
30 juni 2026
Svar från Stratstone Shop
Hi Andrew,
Thank you for the 5-star review! We are delighted you had a great experience with Staci and our MINI team. We look forward to seeing you again soon.
Kind regards,
Stratstone
Great experience
Incorrect part was sent, but was rectified very quickly. It was a good experience for me.
29 juni 2026
Svar från Stratstone Shop
Hi Chris,
Thank you for the 5-star review! We are delighted you had a great experience and look forward to seeing you again soon.
Kind regards,
Stratstone
Delivered quickly, good quality
Delivered quickly, expensive but attractive, good quality original Audi mats.
26 juni 2026
Svar från Stratstone Shop
Hi KKM,
Thank you for the 5-star review! We are delighted you had a great experience and look forward to seeing you again soon.
Kind regards,
Stratstone
Svar från Stratstone Shop
Hi Ian,
Thank you for the 5-star review! We are delighted you had a great experience and look forward to seeing you again soon.
Kind regards,
Stratstone
Smooth online transaction
Smooth online transaction, quality product as described and delivered within stated timeframe.
25 juni 2026
Svar från Stratstone Shop
Hi Vik,
Thank you for the 5-star review! We are delighted you had a great experience and look forward to seeing you again soon.
Kind regards,
Stratstone
Every thing in your inventory is…
Every thing in your inventory is presented and described very clearly and there's lots of and all good quality.
23 juni 2026
Svar från Stratstone Shop
Hi Vin,
Thank you for the 5-star review! We are delighted you had a great experience and look forward to seeing you again soon.
Kind regards,
Stratstone
Competitive pricing and a fast delivery…
Competitive pricing and a fast delivery service
25 juni 2026
Svar från Stratstone Shop
Hi David,
Thank you for the 5-star review! We are delighted you had a great experience and look forward to seeing you again soon.
Kind regards,
Stratstone
Brilliant
Brilliant. Really proactive and helpful. Good prices and fast, efficient delivery.
Useful to use this service if you want to be doubly sure that you have the part for your vehicle. Thanks George.
25 juni 2026
Svar från Stratstone Shop
Hi Gary,
Thank you for the 5-star review! We are delighted you had a great experience and look forward to seeing you again soon.
Kind regards,
Stratstone
Svar från Stratstone Shop
Hi Yusuf,
Thank you for the 5-star review! We are delighted you had a great experience and look forward to seeing you again soon.
Kind regards,
Stratstone
Product as tequired
18 juni 2026
Svar från Stratstone Shop
Hi Stephen,
Thank you for your review! We are delighted you had a great experience and look forward to seeing you again soon.
Kind regards,
Stratstone
First time delivered next day but other…
First time delivered next day but other items in stock took severall days.
18 juni 2026
Svar från Stratstone Shop
Hi Stephen,
Thank you for your review! We are delighted you had a great experience. We apologise for the delay in receiving your other items. We look forward to seeing you again soon.
Kind regards,
Stratstone
Excellent service.
17 juni 2026
Svar från Stratstone Shop
Hi Jamie,
Thank you for the 5-star review! We are delighted you had a great experience and look forward to seeing you again soon.
Kind regards,
Stratstone
Svar från Stratstone Shop
Hi Malcolm,
Thank you for the 5-star review! We are delighted you had a great experience and look forward to seeing you again soon.
Kind regards,
Stratstone
Ordered a Jaguar umbrella and am…
Ordered a Jaguar umbrella and am pleased with it.
Sadly due date for delivery suddenly moved out a day after they told me it was coming that afternoon. But close to delivery time it moved out a day causing inconvenience.
15 juni 2026
Svar från Stratstone Shop
Hi Angus,
Thank you for your review! Our apologies for the delay with your order, but we are delighted you are pleased with your Jaguar umbrella. We look forward to seeing you again soon.
Kind regards,
Stratstone
Svar från Stratstone Shop
Hi Lee,
Thank you for the 5-star review! We are delighted you had a great experience and look forward to seeing you again soon.
Kind regards,
Stratstone
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