The product received was a defeated piece. Purchased in 2026 with a production date in 2022. The seat pad burst on the third day of usage (and become worse afterward). Though the after sale team is ab... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
スチールケース リープを実際に座ってみて判断したくて広尾のショールームに直接往訪しました。KarmanやらThinkやら、おすすめもあったようですが・・当方はLeap一択で、唯一前傾について確認したかったのですが、よく正直且つ詳細に解説がありました。とても清々しい、納得のいく説明でした。 その場で発注しました。 唯一、驚いたのは、在庫が日本にないと８週間程度の調達リードタイムが必要になる点です... Se mer
Consider for long time and finally make this decision to bought Leap V2 , I sit it few hours every day , Its really comfort for me ( 174 cm and 82 kg ) , enjoy the 11/11 discount for 30 % off , its so... Se mer
座り心地はすごくいいです。 改良点 - アームのロック解除レバーを操作するとき、動きが硬くぎこちないので、もうすこしスムーズに調整できると嬉しい - 背もたれの腰部分のカーブが、女性の体に合っていないと思う。ランバーサポートの凸部分が、わたしのヒップの凸部分にあたるので、やや腰に負荷がかかる。 以前、ハーマンミラーのセイルチェア使っていましたがこの点が体に合わず腰痛にな... Se mer
Företagsinformation
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The leading manufacturer of furniture for offices, hospitals, and classrooms. Our furniture is inspired by innovative research in workspace design.
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よい製品だと思いました
よい製品だと思いました。重量感があってほぼ思った通りのものです。事前に試座することはできなかったので、座った感触については思った通り、とは生きませんでしたが、問題はありません。
アームレストの調整については、操作に少し慣れが必要な印象ですが、調整すればベストな状況になります。強いて言うと、調整幅が大きいので、どのように調整するとベストな状態になるのか、などのガイドがあるといいと思いました。
22 juli 2024
I had a Leap V2 from 2016 and went to…
I had a Leap V2 from 2016 and went to purchase a new one. Unfortunately they have slightly changed the model between the 2016 v2 and the 2024 version which is not quite as comfortable. They have increased the height of the backrest a bit and reduced the lumbar support.
It feels like it's pushing me forward a bit compared to the 2016 model that’s seen years of use.
It could be because of the firmer back padding and it might resolve itself in time.
It might be like breaking in a new pair of Leather shoes, but time will tell.
26 juni 2024
Product fault, poor service
Product fault, lacking vital assembly instructions, customer support unorganised and keeps making changes to arrangements. has been over several weeks and still no resolution. The product seems okay minus the fault would not recommend
*edit:
Getting response here but not on support emails,
Can I please get confirmation on this statement in the support email?
26 juni 2024
Svar från Steelcase Asia Pacific
Dear customer,
We apologize for the inconvenience. Due to a mistake on our end we realized too late that we were not able to service your warranty claim via installer due to the location. We are now arranging to have a 1:1 replacement sent to your house and hope you will have your new chair soon.
Has been over a month and still not…
Has been over a month and still not received product. Very little communication by both courier and Steelcase.
30 juni 2024
Svar från Steelcase Asia Pacific
We apologise for the delay, our logistics partner is still investigating this consignment directly with the courier. We have been checking on this daily, but they have not been able to tell us where the parcel is at the present moment, but they have not confirmed that it is lost. As soon as we hear something definitive from our logistics partner we will update you and work on the next course of action. I know this is frustrating, and we have raised this issue with our couriers to ensure that we are able to do better going forward.
Purchased the Leap and the chair…
Purchased the Leap and the chair arrived just after a week. Minimal assembly required. Satisfied with the experience overall.
23 juni 2024
Svar från Steelcase Asia Pacific
Great to hear, and hope you love your new chair. Thank you for shopping with Steelcase!
Excellent chair and sevice
Customer service was fantastic and quickly resolved any issues. Chair is extremely durable, comfortable and stylish. A must have for anyone that spends long periods at the computer during work or while gaming.
29 juni 2024
Svar från Steelcase Asia Pacific
Great to hear, and hope you love your new chair. Thank you for shopping with Steelcase!
Product delivered with defective seat…
Product delivered with defective seat cushion. Still waiting for replacement at 3 weeks.
No assembly instructions provided so had to go find them.
27 juni 2024
Svar från Steelcase Asia Pacific
Hello,
Our team has arranged a replacement for your seat and are waiting for it to arrive in our warehouse to arrange installation. We are tracking this issue closely to ensure it is resolved to your satisfaction. If you need anything further please contact us at shopau@steelcase.com. Thank you for your feedback, and have a nice day.
Great customer support
Great customer support. Item was out of stock but they gave me multiple options of how to proceed. I chose to wait for the item to come in and it did within the timeframe provided. Item is of great quality and will happily buy from Steelcase again.
19 juni 2024
Svar från Steelcase Asia Pacific
Great to hear, and hope you love your new chair. We appreciate your feedback on the out-of-stock experience and we will look at how we can improve the listings on our site so that this does not happen as often in the future. Thank you for shopping with Steelcase!
The salesperson in the Sydney showroom…
The salesperson in the Sydney showroom misrepresented to me that the Gesture chair is made in the US.
I asked him specifically before I purchased - “is this chair made in the US?”, to which he replied “yes”.
After I received my delivery, I discovered it was Made in Malaysia.
I am currently in dispute with Steelcase and they do not reply my emails anymore.
They have offered a full refund, but remain unclear if my delivery / pick up fee will be refunded.
Nothing wrong with Made in Malaysia, but I feel like I was deceived at the point of sale.
The chair is great and I am willing to keep it if Steelcase offers something as an apology.
26 juni 2024
欲しいカラーが常に売り切れ。。。
欲しいカラーが常に売り切れているため、30%オフのセール時は購入を見送りました。
結局該当のカラーはいつまでも在庫なしで、25%オフセールの際に別カラーを妥協して購入をしました。
予約できるようになると良いですね。
10 juli 2024
Svar från Steelcase Asia Pacific
Great to hear, and hope you love your new chair. Thank you for shopping with Steelcase!
Product arrived quickly
Product arrived well before the estimated delivery dates and delivery was arranged professionally over the phone
19 juni 2024
Svar från Steelcase Asia Pacific
Great to hear, and hope you love your new chair. Thank you for shopping with Steelcase!
Went to the Steelcase store in Sydney…
Went to the Steelcase store in Sydney CBD. Customer service staff member who served me with the appointment was very helpful and courteous. As was the senior who patiently assisted with the gift vouchers I had to process.
19 juni 2024
Svar från Steelcase Asia Pacific
Great to hear, and hope you love your new chair. Thank you for shopping with Steelcase!
Svar från Steelcase Asia Pacific
Great to hear, and hope you love your new chair. If there is anything we could have done to earn a 5-star mark please let us know. Thank you for shopping with Steelcase!
good
comfortable as the pan reach can be shorten to suit my small height. The neck support is also very comfortable for meditative purpose.
11 juni 2024
Svar från Steelcase Asia Pacific
Thank you for your feedback. We hope you love your new chair. If there is anything we could have done to earn a 5-star mark please let us know. Thank you for shopping with Steelcase!
注文が簡単で、かつすぐに発送された。
注文するまでのプロセスがわかりやすく、支払い方法も豊富でスムーズに商品を購入できました。
また注文してから発送までの期間が短く、欲しいと思ったタイミングで商品を入手できました。
21 juni 2024
Detta är Trustpilot
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