Ive used debangstix for many years and I've never had any issues, up until last month, but I must say the customer service is exceptional and go above snd beyond to help with a query. Thank you, much... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I have used this store for years.....never had a problem, always quick delivery and brilliant products sold. Wouldn't use anyone else. :-) Can highly recommend.
Have purchased debang from this company for years now. The vape juice is excellent, good prices and excellent delivery service. When i place an order it usually delivered within 2 days, can’t recommen... Se mer
Företaget har svarat
I ordered from Debangstix vape juices online, delivery did not arrive, called them, they told me they are sending same order again, that did not arrive too. Called them again, they told me Royal Ma... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Debang is a fast-growing-cigarette company based in the wholesale district, Manchester UK. We are an alternative to smoking tobacco cigarettes. We have extensive testing measures in place to make sure we are 100% legally compliant with all formal process and procedures and ensure quality control for our customers. That means we’re a brand you can trust. We offer great customer service and we like to think we give our customer a more personal approach when it comes to ordering with us. Whether it’s a call when something is out of stock to offers we send to our loyal customers on a regular basis. You can now buy our products from over 2,000 UK convenience stores and garage forecourts, such as Spar, Londis, Budgens, Texaco, Shell and Euro garages and direct from our website. If you require any assistance you can call one of our friendly agents on +44 (0)161 832 7096.
Kontaktuppgifter
Unit H1, Swan Business Centre, 4 Higher Swan Ln, BL3 3AQ, Bolton, Storbritannien
- 0161 832 7096
- customerservice@debangstix.com
- shop.debangstix.com
4,8
Utmärkt
443 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
I ordered pear drops but i received…
I ordered pear drops but i received tutti frutti and i ask to return but no response
Big disappointed!!!!!!!!!!
9 maj 2022
Omdöme utan inbjudan
Svar från Debangstix Online Store
"I'm sorry to hear about the mix-up. Please contact us at customerservice@debangstix.com and we will be happy to resolve the issue for you.
Always excellent until the last 2…
Always excellent until the last 2 orders. Now taking over a week to come, even when I have paid for next day delivery.
6 maj 2022
Svar från Debangstix Online Store
Thank you for your feedback and time.
We look forward to have more orders from you in future.
Usually pretty good
Usually really good but on this occasion I received the wrong strength of liquid and postage took much longer than usual, though this was an issue with Royal Mail. Prices seem to be about a barrage but free delivery is a bonus.
3 maj 2022
Svar från Debangstix Online Store
Thank you for your feedback and time.
We look forward to have more orders from you in future.
Svar från Debangstix Online Store
Thank you for letting us know! We're pleased to hear that you found our service quick and efficient. If there's anything specific you appreciate about the service or if you have any suggestions for improvement, feel free to share. We're here to provide you with the best experience possible, and we look forward to serving you again in the future. If you ever have further needs or questions, don't hesitate to reach out. Thank you for choosing our service!
Ordered as this is my favourite brand…
Ordered as this is my favourite brand vape pen. Couldn’t be happier with the service delivery was speedy & product amazing & also got two free liquids with it. Will definitely be buying from them again
1 april 2022
Svar från Debangstix Online Store
That's wonderful to hear! We're delighted that you had a positive experience with your order, from the speedy delivery to the satisfaction with the product and the bonus of two free liquids. We appreciate your kind words and are thrilled to have you as a satisfied customer. If there's anything specific you enjoy about our products or if you have any suggestions for improvement, feel free to share. We look forward to serving you again, and thank you for choosing our brand!
Poor customer service
Placed order received it and debangstix not working.Emailed customer service no reply customer service is non existence.
15 mars 2022
Svar från Debangstix Online Store
Apologies for the inconvenience. Please email us at customerservice@debangstix.com for assistance.
Been using since before covid fantastic…
Been using since before covid fantastic service always deliverd promptly the only place I buy liquids from and will continue to do so.
8 mars 2022
Svar från Debangstix Online Store
Thank you for taking the time to provide us with your positive feedback. We really appreciate your kind words and are glad that you had a good experience.
Debang took 2 payments instead of 1…
Debang took 2 payments instead of 1 after several emails back n forth they said they had refunded my money I never received this!!! I emailed again, however got no reply. Asked for phone number but no reply either! Diabolical customer service! £30 down the drain.
3 mars 2022
Quick and easy to order
Quick and easy to order, delivered on time and product as advertised 👍
6 februari 2022
Great service!
6 februari 2022
Great service always received my item…
Great service always received my item quickly.highly recommended.
2 februari 2022
This company is amazing
This company is amazing - used them for over 2 years - they go above and beyond
15 januari 2022
After 10 days I still haven’t received…
After 10 days I still haven’t received my liquid, Emailed consumer services twice and still haven’t had a reply to say what’s happening Very poor service.
15 januari 2022
Omdöme utan inbjudan
Ordered almost two weeks ago was meant…
Ordered almost two weeks ago was meant to come in 2-4 days haven’t been able to use my device due to having no eligquid
12 januari 2022
best vape gear
6 januari 2022
Brilliant company with super fast…
Brilliant company with super fast delivery. I use them every month and ive never had a problem. The liquid us made in this country and not from china where you have no idea what your getting in your liquid so no idea of the long term affects.
5 januari 2022
Ordered online received within 3 days…
Ordered online received within 3 days brilliant service as always
3 januari 2022
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