Ive used debangstix for many years and I've never had any issues, up until last month, but I must say the customer service is exceptional and go above snd beyond to help with a query. Thank you, much... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I have used this store for years.....never had a problem, always quick delivery and brilliant products sold. Wouldn't use anyone else. :-) Can highly recommend.
Have purchased debang from this company for years now. The vape juice is excellent, good prices and excellent delivery service. When i place an order it usually delivered within 2 days, can’t recommen... Se mer
Företaget har svarat
I ordered from Debangstix vape juices online, delivery did not arrive, called them, they told me they are sending same order again, that did not arrive too. Called them again, they told me Royal Ma... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Debang is a fast-growing-cigarette company based in the wholesale district, Manchester UK. We are an alternative to smoking tobacco cigarettes. We have extensive testing measures in place to make sure we are 100% legally compliant with all formal process and procedures and ensure quality control for our customers. That means we’re a brand you can trust. We offer great customer service and we like to think we give our customer a more personal approach when it comes to ordering with us. Whether it’s a call when something is out of stock to offers we send to our loyal customers on a regular basis. You can now buy our products from over 2,000 UK convenience stores and garage forecourts, such as Spar, Londis, Budgens, Texaco, Shell and Euro garages and direct from our website. If you require any assistance you can call one of our friendly agents on +44 (0)161 832 7096.
Kontaktuppgifter
Unit H1, Swan Business Centre, 4 Higher Swan Ln, BL3 3AQ, Bolton, Storbritannien
- 0161 832 7096
- customerservice@debangstix.com
- shop.debangstix.com
4,8
Utmärkt
443 omdömen
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Har besvarat 100 % av sina negativa omdömen
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Svar från Debangstix Online Store
Thank you for the compliment! We're delighted to hear that you find our website great and that our delivery speed has met your expectations. If there's anything specific you appreciate about our website or if you have any suggestions for improvement, we're here to listen. Your satisfaction is important to us, and we look forward to providing you with excellent service in the future. If you have any further needs, feel free to reach out. Thank you for choosing our website!
Excellent service as always
17 oktober 2022
Svar från Debangstix Online Store
Thank you for your kind words! We're delighted to hear that you've had an excellent experience with our service. If there's anything specific you appreciate or if there's anything we can do to make your experience even better, feel free to let us know. We appreciate your ongoing support and look forward to serving you in the future!
Leaky tanks again.
1 oktober 2022
Svar från Debangstix Online Store
I'm sorry to hear that you're experiencing issues with leaky tanks. Leakages can be frustrating, and I understand the importance of resolving this matter promptly. Here are a few suggestions to help address the problem:
Check the Seal:
Ensure that all the seals, O-rings, and gaskets in your tank are properly in place and not damaged. Over time, these components can wear out, leading to leaks.
Proper Assembly:
Make sure all components of your tank are properly assembled. Sometimes, leaks can occur if the tank is not put together correctly.
Coil Issues:
Check the coil in your tank. If it's not properly screwed in or if it's damaged, it can lead to leakage. Ensure the coil is securely in place.
Tank Cleaning:
Residue and e-liquid buildup can sometimes cause leaks. Clean the tank thoroughly, including all its components, and make sure there's no debris affecting the seal.
Correct E-Liquid Ratio:
Using the right e-liquid for your tank is crucial. Make sure you're using the appropriate ratio for your device. High VG liquids may be too thick for some tanks.
Remember to handle e-liquids and vaping equipment with care. If you are unsure or uncomfortable with troubleshooting, seek assistance from experienced vapers or email us at customerservice@debangstix.com
Svar från Debangstix Online Store
Thank you for your positive feedback! We're delighted to hear that you had a great experience with our service, including quick delivery. Your recommendation is greatly appreciated. If there's anything specific you enjoyed or if you have any suggestions for improvement, we're here to listen. Thank you for choosing our service, and we look forward to serving you again in the future! If you ever have further needs or questions, feel free to reach out.
Great selection of vape juice and…
Great selection of vape juice and vaping products and the prices are reasonable and competitive. Delivery was spot on and a day early. I would definitely recommend DEBANGSTIX products to anyone out there who vapes, you won't be disappointed
5 augusti 2022
Svar från Debangstix Online Store
Thank you for your feedback and time.
We look forward to have more orders from you in future.
I ordered from Debangstix vape juices…
I ordered from Debangstix vape juices online, delivery did not arrive, called them, they told me they are sending same order again, that did not arrive too. Called them again, they told me Royal Mail has not attempted delivery to me for both parcels, they checked tracking numbers with Royal Mail.
They sent double my original order by DHL which I received next working day, thank you.
Found out that we have had no post on our street for 2 weeks due to post man having Covid and no other postman available to make deliveries of our post in his place. Really bad service from Royal Mail!
Great service by Debangstix. Great customer relations service provided.
1 augusti 2022
Svar från Debangstix Online Store
Thank you for your feedback and time.
We look forward to have more orders from you in future.
Order comes the next day sometimes…
Order comes the next day sometimes super fast delivery plus love the product
1 augusti 2022
Svar från Debangstix Online Store
Thank you for your feedback and time.
We look forward to have more orders from you in future.
Svar från Debangstix Online Store
Thank you for your feedback and time.
We look forward to have more orders from you in future.
Good quick service at a reasonable price
11 juli 2022
Svar från Debangstix Online Store
Thank you for your feedback and time.
We look forward to have more orders from you in future.
Great service and lovely juice
Great service and lovely juice. When I have had issues they are sorted quickly and smoothly.
11 juli 2022
Svar från Debangstix Online Store
Thank you for your feedback and time.
We look forward to have more orders from you in future.
Always the best
4 juli 2022
Svar från Debangstix Online Store
Thank you for your feedback and time.
We look forward to have more orders from you in future.
Excellent service
2 juli 2022
Svar från Debangstix Online Store
Thank you for your feedback and time.
We look forward to have more orders from you in future.
Always a great service from these guys
Always a great service from these guys. Great products, good price, quick delivery and fantastic customer service. Wouldn’t shop anywhere else
1 juli 2022
Svar från Debangstix Online Store
Thank you for your feedback and time.
We look forward to have more orders from you in future.
Excellent service
Excellent service, have used Debangstix for a few years now, and always top notch service.
9 juni 2022
Svar från Debangstix Online Store
Thank you for your feedback and time.
We look forward to have more orders from you in future.
Simple website and prompt delivery
1 juni 2022
Svar från Debangstix Online Store
Thank you for your feedback and time.
We look forward to have more orders from you in future.
The free liquids did not arrive
1 juni 2022
Svar från Debangstix Online Store
I'm sorry to hear that the free liquids did not arrive with your order. It's important to ensure that all aspects of your order, including any promotional items, are accurately fulfilled.
Customer support should be able to assist you in resolving this matter. They can verify your order, check the promotion details, and, if necessary, arrange for the free liquids to be sent to you. Don't hesitate to contact them at your earliest convenience to ensure a prompt resolution at customerservice@debangstix.com
Ordered a switch pod starter kit as a…
Ordered a switch pod starter kit as a guest and it never arrived had to open an account and order again
11 maj 2022
Svar från Debangstix Online Store
I'm sorry to hear about the inconvenience you've experienced with your order.
Great service as always thank you
10 maj 2022
Svar från Debangstix Online Store
Thank you for your feedback and time.
We look forward to have more orders from you in future.
Svar från Debangstix Online Store
Thank you for your feedback and time.
We look forward to have more orders from you in future.
The products are really good it’s just…
The products are really good it’s just the delivery time I think needs to be quicker 4-5 business days puts me off ordering again
9 maj 2022
Svar från Debangstix Online Store
Thank you for your feedback and time.
We look forward to have more orders from you in future.
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