SHOE SHOW Omdömen 

Order a pair of shoes Sunday that ive been searching for, out of stock every where...not only did they have them, but also about 50%cheaper and they shipped Monday, arrived today (Tuesday). Reviews had me concerned but zero issues here, shoes arrived in perfectly good condition and fit great and arrived fast,exactly what I wanted at half price... what else could I ask for. Very happy!

I had purchase 4 pairs of sneakers are my order went through then an hour later I received an email stating they canceled my order, I spoke to 2 customer service reps both were very rude and said (they didn't know what to tell me) and my bonus points were gone and never put back on my account I called and asked for a supervisor they woman said I am one I started telling her the issue and she hung up on me. I will not go through them again they are rude and dont care.

If I could give Shoe Dept a zero I would. We'll a one star for the customer service answering professional. After spending over twenty-five hours trying to order for my daughter in another state the challenges it was.
Finally I went to Journey in less than twenty MINUTES order was completed. Their process was not completed where I needed to call over six times and no solution was accomplished. Plus it was ten dollar cheaper. Order shipped in three days. Use to love shopping atShoe Dept in NY now online is a hassle fir pass three years.Thursday thru

Received different shoes than what the website showed when I purchased. Never received tracking info. Was told I have to pay $30 to send back the shoes they falsely advertised and now NEITHER pair of shoes show up on the website. The company scams people then acts like you messed up so they can charge you. Beyond disgusting. The customer service rep only answered after I disputed with my card company and I’m stuck with ugly false advertised shoes unless I pay half the price of the shoes to return for their mistake that they refuse to admit. Apparent why they have a 2.4 rating.

I was spooked by the low ratings for Shoe Show online but I let the order stand. Now that I have received the Shoe Show order and returned one pair of shoes and ordered a different size, I am wondering what the problem is for the low ratings. My order came very quickly and there was absolutely nothing wrong with the shoes. I decided that the 8 was too large and that I would rather change it for a 7.5 in another color. I called customer service and they located a store (to my surprise) which was located very close to my home. I made the return there and the sales person (perhaps the manager) ordered me the substitute right then and there. No hassle! I had also put in an order at Amazon the same day I originally ordered from Shoe Show. The Amazon order and the new, second Shoe Show order are both arriving tomorrow! What's to complain about?! Anyone who beats Amazon's shipping time has to be commended!

I purchased a pair of New Balance womens shoes. I requested a refund shipping label to return the shoes. I feel like they have been worn before I received them. I immediately notified the company and they said to send photos, which I did. Then they stopped responding to me. I do not want these shoes. They claim a refund return shipping label is in the order box, but it is not. Probably because they do not want the order back. I am contacting my credit card to stop payment to them.

I am extremely disappointed with my experience.

I paid extra for expedited shipping and was supposed to receive my order on time, but my package was delayed. When I contacted customer service and the corporate office, I was met with rude and unhelpful representatives.

To make matters worse, I did not receive the shoes I ordered. I ordered silver shoes and was sent red shoes instead. I have an important event and specifically ordered the silver pair for that occasion.

I was also promised a refund of $12.99 for the expedited shipping, but I still have not received it. When I called to resolve the issue, I was told I could return the shoes, but they would not send the correct pair, even though the mistake was theirs.

Poor customer service, incorrect order fulfillment, and failure to honor shipping commitments have made this a very frustrating experience.They have been unprofessional for an entire week I expected much better.

I had layed away a pair of shoes- went to pick them up. The cashier asked if pay for them first- so I did. After 45 minutes and over hearing a phone conversation the shoes couldn't be found. I finally interrupted the cashier asking for my money back on 5-10-26. I was never told the wait time of refund. So today 5-13-26 a different cashier told me a 10 day wait time to get my $69.49 back. I asked for corporates phone number to complain and was told a 3 to 5 day waiting period. It seems very unprofessional of your store number 250 not to be more aware of time frames. Honestly ive spent more time with this issue than ever expected. I would not recommend purchasing anything ever again from any Shoe Show again. Just because employees are paid an hourly rate its not ok to waist time for customers. You need to be more professional and stay off the phones when customers are in the store and have curiosity to not make anyone wait.

Billy the store manager is not qualified to hold her position. Mark the district manager is not qualified to hold his position either, but it does not matter at this point cause shoe show show they last shoe. The store is closed permanently. Their shoes were made with cheap material. They need to sell the top main brand shoes, but it doesn’t matter. Mark does not take responsibility. She owe me money from when I had keys made when they fired April and hired Carter.

Ordered a pair of shoes through their company to have shipped to the house and they ended up destroyed through the negligence of the fedex delivery personnel. That being said, i asked the girl at the shop if i could include delivery instructions and she just shrugged me off. Needless to say im out the shoes due to driver leaving them in reach of my dog and out the cost of the shoes cause nobody will make this right.

Was a bit worried after reading some of the reviews but it was the only site that had the specific shoes my kid wanted & that I could afford. I ordered 2 pairs and got one via Fed Ex within a few days. The 2nd pair came about 8 days after purchase. Deducting one star because the 2nd shipper should have used a rubber band or something else to secure the shoebox...it was damaged during shipping and came open, causing the shoes to bounce around inside the package. Based on the stickers on the shoeboxes, it looks like the company buys at a discount and then resells them. Was impressed with how fast they shipped and that they're good quality shoes...don't appear to be knock-offs. Would use this site again.

I placed an order for two pairs of flip flops. Exactly the same pair. I received one in good condition. The second pair came in with mismatched shoes. I contacted Nika Mullis at customer service and she asked for proof. I sent her a photo. She then sent me a shipping label - 2 days later - to return the mismatched shoes and told me that they would send out the shoes I ordered when they received my return. That is not how I expected this to be handled. My shoes should have already been on their way. Very bad customer service. Very unhappy with this company. Buyer beware!

This company can carry more small sizes in the stores. Size 5 and 5.5 without me buying online and if they dont fit paying to have them restocked. Not my problem if they don't carry my Size so I shouldn't have to pay for them to restock. Ridiculous. The only local shoe store is in Marshall texas.

Shoes shipped FAST! (arrived within 3 days) Price was great! They're exactly what we thought they'd be, brandname Adidas men's shoes.

Dont ever shop online at this store!first the pictures are not clear and product specifications are misleading. I bought two purses thought they r good price, when they were recieved one of them was not as expected since there was only one picture for it on thier website, the other one was too small with a defective zipper!Ok, I regret buying them and wanted to return, I paid $12 for shipping hoping that they will waive the shipping fee as described in thier return policy!they recieved the product and refunded me the purses price but not the shipping fee!The problem is thier bad customer service whome I contacted many times to ask for the shipping fee and each time they have an excuse for not refunding that fee!one time they said why u did not send pictures!one time they said the items r not defective!I gave up but will never ever deal with them again.

First off, this is the first time I’ve heard of this place.

I ordered a pair of shoes for my son because I knew he would love them and this was the only place I could find them. Without thinking, I put my card info in and placed the order. The receipt went to my spam folder, then it hit me, I never bothered to see if the site was legit. I looked up the reviews and saw everyone saying the order was cancelled after waiting, they take your money and never arrive etc. So, I felt like I took a loss and would wait it out a few weeks and call my bank. The shoes were on my porch literally 2 days later! Maybe it’s the stock of the shoes that everyone else is ordering, but I’m 100% satisfied with this company and delivery

I never had a problem until recently ordering with this company. Now they steal your money and cancel your whole order without refunding immediately. This is the holiday season and I need my money back. I will never shop here again in life. There is no way 5 pairs of shoes in all different sizes would all be out. This company is a scam now

There is a lot of cons to this job One is the pay for a part-timer is $10 an hour for a full-time manager who works almost 40 hours a week and barely gets a day off and has to come in all the time on their day off I get $13. Honestly this job is not worth it whatsoever The higher ups are awful they treat you like you are disposable. the constant threats of being written up and the harassment this job is not worth it.

There is no security in our store we have to watch every single customer that comes in and make sure that they do not steal anything when something is stolen that is the manager's fault they are constantly being threatened on being written up for poor job performance. What do they expect us to do tackle someone to the ground for stealing. When something is stolen it is the manager who's on shift that day is their fault they are constantly being threatened on being written up the store makes about 5,000 in credit card money and they can't even afford better security system that's just one store. I'm not worth the $13.

Last week the vice president of the company screamed at my boss Jacob saying that he should write me up because I of what I wrote down in the comments when I was clocking out I wrote down "going out to get water be right back."
The vice president of the entire company is awful he says that my comment was inappropriate and not of company values.
I was going to get water because the company does not provide water for employees other than the toilet.
water has to come from managements own paycheck. "Jacobs" own paycheck.

I have tried to quit more than once but my manager "Jacob"  always makes me feel bad because he's working more than 40 hours a week He's working over his hours and he doesn't get paid over hours but he has to because there's no one else to run two stores other than him.

I have been doing 12 hours just for the last few days

This company is also a health code violation for not giving employees any water drinkable water

I worked at many jobs but this one hurt me on a more emotional and mental level. I forgot my smile. I was so happy to get this job but being more at the job I forgot all the good things I forgot how to smile I can't relax anymore All I can think about is work and how I'll constantly be threatened of being written up this job is awful and you should not work here The higher ups need to treat us better I will just pay us what we deserve.

My manager Jacob work some more than 40 hours a week in two stores. And he does not get paid overtime.
But if he does not get paid overtime and do does his job right he gets in trouble.

I had a customer literally run out of the store with a pair of shoes what do does the company expect us to do right after them we have no security system All of the cameras in the store don't work there's only one camera that worked and it's pointed towards the employees.

Is something gets stollen it's my fault.
I have to take the garbage out at the end of the day in the back alley with no cameras in the dark

I worked 12-hour shifts alone for hours with no bathroom breaks.
I can only go to the bathroom when there's no customers
16 years old is the minimum age. if you are a minor and part timer, your hours will be split between 3 other people, only 15 hours for part-time employees.
A part-time timer will work only 5 hours a week

My friend, who was a part-time worker, had to get surgery on her wrist. She was a part-time timer and was told that part-time timers do not get PTO. The day after her wrist/hand surgery, she was forced to work.
You will never have a day off.
never. you will never get a raise fom the shoe dept.

: Update: AFTER I QUIT< I AM NOW FREE!!!

HORRIBLE. I ordered shoes that never came and then had to wait a week for a refund I do not recommend spending your money here.