Shoes By Mail 

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Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

My son will only wear a particular brand and style of school shoe and unexpectedly needed new ones during term time. Shoes by Mail were by far the cheapest but neither service or quality were comprom... Se mer

Betygsatt 5 av 5 stjärnor

Shoes by Mail supplied and delivered an item i could not get on the High Street. The web pictures were accurate and comprehensive, I received exactly what I wanted. Price was comparable to retail ou... Se mer

Betygsatt 5 av 5 stjärnor

Found Clarks boots in the right style size and colour on this site after trying in stores for weeks. Payment was straightforward and the delivery was made on the day that was promised. I even rece... Se mer

Betygsatt 4 av 5 stjärnor

I have not as yet received the item, but I know , I hope and I trust that the item will be as good as sdvertised. We've seen it with friends, and have tried ordering for my own , tho nothing w... Se mer

Företagsinformation

  1. Skobutik

Informationen kommer från olika externa källor

Stylish & comfortble for top quality shoes, We are a small local buisness based in Llandudno that expanded to the web in 2012. We aim to provide exceptional customer service and our small team means you can expect a personal experience everytime you shop with us. We offer free delivery and returns on orders over £40 within the UK, but we do also ship worldwide!


Kontaktuppgifter

Alla omdömen

(715)

0 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 4 av 5 stjärnor

Average to Good experience

overall my shopping experience went well, received a refund for the delivery charge as there was some confusion going on but that was rectified eventually. Shame the Boots I ordered weren't as nice as I was expecting though!

31 oktober 2016
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Quick and efficient

Phoned first to check whether they had the boots I wanted and got very helpful information. Ordered over the phone and the boots arrived promptly after that.

30 oktober 2016
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Excellent

First shop with Shoes by mail. Very pleased. Straightforward transaction, user friendly website and fast delivery. Will shop again!

22 oktober 2016
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Excellent Service

I recently ordered a pair of Clark's shoes from SHOES BY MAIL. I had purchased same shoes in different colour at beginning of summer + didn't hold out much hope of getting them. How wrong I was! SHOES BY MAIL had them, I ordered them + I had them on my feet within 48 hours!! Fabulous hassle free ordering + service. I recommend SHOES BY MAIL 100%.

14 oktober 2016
Omdöme utan inbjudan
Betygsatt 3 av 5 stjärnor

long delivery time

I assumed that 48 menat 48 hours delivery! Not so!

10 oktober 2016
Omdöme utan inbjudan
Logotyp för Shoes By Mail

Svar från Shoes By Mail

Hi Mrs Johnson,

We are very sorry to hear you are unhappy with the delivery service provided by Royal Mail.

Orders placed before 3pm are dispatched same day, as stated on our site. Unfortunately your order was placed after 3pm on a Friday which means due to the fact that Royal Mail do not collect deliveries over the weekend your order was not dispatched until Monday, this is also stated in our delivery and returns information on our website.

I hope this explains why you didn't receive your order when you expected it. We do aim to inform all customers that these rules apply by supplying the information on a delivery and returns page as well as on each individual product page.

If you have any more questions please do not hesitate to get in contact with us, we would be more than happy to help. Thank you for your custom.

Kind Regards,
Chloe
Shoes by Mail

Betygsatt 5 av 5 stjärnor

Clarks

First class service.

10 oktober 2016
Omdöme utan inbjudan
Logotyp för Shoes By Mail

Svar från Shoes By Mail

Thanks, David! We look forward to dealing with you again :)

Kind Regards,
Chloe
Shoes by Mail

Betygsatt 5 av 5 stjärnor

Good service.

Shoes delivered two days after ordering.

5 oktober 2016
Omdöme utan inbjudan
Logotyp för Shoes By Mail

Svar från Shoes By Mail

Thanks for the review, Alison! We're glad your purchase got to you quickly :)

Kind Regards,
Chloe
Shoes by Mail

Betygsatt 5 av 5 stjärnor

High standard

Very effecient service with a good product. Only issue was the price of postage but this wouldn't apply in UK. I would certainly order from them again.

4 oktober 2016
Omdöme utan inbjudan
Logotyp för Shoes By Mail

Svar från Shoes By Mail

Thanks for the five star review, Cjjc.

We are working to lower the price of international postage and hope that the next time you order from us you will be pleasantly surprised to see lower rates :)

Kind Regards,
Chloe
Shoes by Mail

Betygsatt 5 av 5 stjärnor

Great quality and excellent price

Bought shoes for son's school. He really likes them. Thanks

21 september 2016
Omdöme utan inbjudan
Logotyp för Shoes By Mail

Svar från Shoes By Mail

We're really happy to hear he likes them, Ashley!

Kind Regards,
Chloe
Shoes by Mail

Betygsatt 2 av 5 stjärnor

Sent the wrong shoes

Quick mail of shoes but they were not what I ordered. Had to send back tracked and pay extra postage then wait for them to receive the return before posting my ordered pair. Still waiting

19 september 2016
Omdöme utan inbjudan
Logotyp för Shoes By Mail

Svar från Shoes By Mail

Hi Paul,

We are sorry you feel you have not had great service. I have emailed you regarding this issue and I hope we can resolve it together.

Kind Regards,
Chloe
Shoes by Mail

Betygsatt 5 av 5 stjärnor

First class service

Excellent service - very impressed. I would not hesitate to buy from Shoes By Mail again

19 september 2016
Omdöme utan inbjudan
Logotyp för Shoes By Mail

Svar från Shoes By Mail

Thank you LCR! We look forward to dealing with you again :)

Betygsatt 5 av 5 stjärnor

Great

Fast delivery. Would recommend

18 september 2016
Omdöme utan inbjudan
Logotyp för Shoes By Mail

Svar från Shoes By Mail

Thanks, Kate!

Kind Regards,
Chloe
Shoes by Mail

Betygsatt 5 av 5 stjärnor

Excellent customer service

Very good communication after a problem with my order beyond their control. Impressed

11 september 2016
Omdöme utan inbjudan
Logotyp för Shoes By Mail

Svar från Shoes By Mail

Thank you Maria, we are happy to help customers any way we can.

We look forward to dealing with you again.

Kind Regards,
Chloe
Shoes by Mail

Betygsatt 5 av 5 stjärnor

Efficient

Good price, swift delivery and reassurance of free return.

10 september 2016
Omdöme utan inbjudan

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