They helped me get my package refunded after it was stolen without any issues and I didn’t have to do anything but reply to a few emails saved me a lot of hassle.
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Pretty great, I had an issue with my delivery that wasn’t received. I reached out to Best Buy and they weren’t able to assist me. I contacted shipment protect. Although I thought they would reach out... Se mer
Företaget har svarat
Need to update this flow from site. Wasn't sure what I was paying for... In this case ticket protection. PS: My Tickets are Virtual.Nothing shipped to me with this order.
Företaget har svarat
This was a very easy process. Once your case is assigned to a representative, they will walk you through every step , you just have to do your diligence in providing your proof.
Företaget har svarat
Företagsinformation
Skrivet av företaget
ShipmentProtect is the only monthly service that will protect all your online purchases. Our service helps you receive a reimbursement or refund for any online purchase that is lost, stolen or damaged.
Kontaktuppgifter
4,3
Utmärkt
1 tn omdömen
Har besvarat 97 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
The overall process..
The overall process... it was easy and helpful.
16 mars 2026
Omdöme utan inbjudan
Svar från ShipmentProtect
Hi there,
We appreciate your feedback and are glad everything was easy to access!
—The ShipmentProtect Team
Very smooth
15 mars 2026
Omdöme utan inbjudan
Svar från ShipmentProtect
Hi Trey,
Thank you for your feedback! We're glad to hear everything felt smooth during your experience. That’s exactly what we aim for.
If you ever need assistance, our team is always here to help.
📞 866-506-3587
💬 Live chat at www.shipmentprotect.com
📧 support@shipmentprotect.com
—The ShipmentProtect Team
Svar från ShipmentProtect
Hi Dina,
We appreciate you sharing your experience! We're happy to hear the process was quick and simple for you. Thanks for taking the time to leave a review.
—The ShipmentProtect Team
transition easy
14 mars 2026
Omdöme utan inbjudan
Svar från ShipmentProtect
Hi Curtis,
Thank you for the review! We're glad to hear the process was easy and seamless for you.
—The ShipmentProtect Team
Easy and quick
14 mars 2026
Omdöme utan inbjudan
Svar från ShipmentProtect
Hi James,
Thank you for your feedback! We're glad the process was quick and easy for you. If you ever have questions or need assistance in the future, our team is always here to help.
—The ShipmentProtect Team
I am old
I am old. Some was cryptic but I got through it. Sorry, got to the end and your rating went down one. It say continue, They will not let me get past posting a photo and I am not going to do that. Now how do I continue the remainder of my order? Way too complicated.
14 mars 2026
Omdöme utan inbjudan
Svar från ShipmentProtect
Reply to Gary Woodard
Hi Gary,
Thank you for sharing your experience. We understand that some steps in the process can feel confusing, and we appreciate you taking the time to provide feedback.
If you’re having trouble completing your case, please reach out to our support team and we’ll be happy to help walk you through it.
📞 866-506-3587
💬 Live chat at www.shipmentprotect.com
📧 support@shipmentprotect.com
—The ShipmentProtect Team
Svar från ShipmentProtect
Hi Michele,
Thank you for your kind feedback! We're glad to hear your experience was excellent and that everything went smoothly.
—The ShipmentProtect Team
Deceptive Billing — SCAM
Was never prompted with terms and conditions. Received a charge to my credit card without authorization. later received a terms and conditions via email, stating they would be charging monthly for their “service”. Will be disputing with my bank.
18 februari 2026
Omdöme utan inbjudan
Svar från ShipmentProtect
Hi Aiden,
We’re sorry to hear about your experience and take concerns like this very seriously. Our team is always happy to review any account or billing questions to ensure everything is resolved properly.
Please contact our support team so we can assist you directly.
📞 866-506-3587
💬 Live chat at www.shipmentprotect.com
📧 support@shipmentprotect.com
—The ShipmentProtect Team
Svar från ShipmentProtect
Hi Patricia,
Thank you for your feedback. We’re sorry to hear navigation was difficult and truly appreciate you sharing this with us. Feedback like this helps us improve the experience for everyone.
If you’d like assistance, our team is happy to help anytime.
📞 866-506-3587
💬 Live chat at www.shipmentprotect.com
📧 support@shipmentprotect.com
—The ShipmentProtect Team
Svar från ShipmentProtect
Hi Damon,
You're very welcome! We appreciate you taking the time to leave a review and are glad everything went well for you.
—The ShipmentProtect Team
Everything went smooth no issues at all.
13 mars 2026
Omdöme utan inbjudan
Svar från ShipmentProtect
Hi Ed,
Thank you for sharing your experience! We're happy to hear everything went smoothly without any issues.
—The ShipmentProtect Team
Instructions were clear
12 mars 2026
Omdöme utan inbjudan
Svar från ShipmentProtect
Hi Pam,
Thank you for your feedback! We're glad the instructions were clear and the process worked well for you.
—The ShipmentProtect Team
Never heard of this company until my…
Never heard of this company until my account was fraudulently charged for never requested services. In process of obtaining refunds. I’d give no stars because I never requested this service.
10 mars 2026
Omdöme utan inbjudan
Svar från ShipmentProtect
Hi Paul,
We’re sorry to hear about your concern. Our team would be happy to review your account and ensure any billing questions are addressed promptly.
Please reach out to us so we can assist you directly.
📞 866-506-3587
💬 Live chat at www.shipmentprotect.com
📧 support@shipmentprotect.com
—The ShipmentProtect Team
Svar från ShipmentProtect
Hi J.R.,
Thank you for your review! We're glad to hear your experience was easy and straightforward.
—The ShipmentProtect Team
Svar från ShipmentProtect
Hi Phillip,
Thank you for your feedback! We’re happy to hear the process was simple and easy to use.
—The ShipmentProtect Team
Very easy even for a non tech savvy…
Very easy even for a non tech savvy person.
11 mars 2026
Omdöme utan inbjudan
Svar från ShipmentProtect
Hi Jennifer,
Thank you for sharing! We're glad the process felt easy and accessible, even for those who may not be very tech-savvy.
—The ShipmentProtect Team
I always get insurance
I always get insurance. For those just in case instances.
It's worth it!
11 mars 2026
Omdöme utan inbjudan
Svar från ShipmentProtect
Hi Cortney,
Thank you for your review! We’re glad to hear you found the protection helpful for those “just in case” situations. That’s exactly what the service is designed for.
—The ShipmentProtect Team
Svar från ShipmentProtect
Hi Rebecca,
Thank you for your feedback! We're happy to hear the platform was easy for you to navigate.
—The ShipmentProtect Team
It was quick and easy hopefully I dont…
It was quick and easy hopefully I dont have to use it lol
11 mars 2026
Omdöme utan inbjudan
Svar från ShipmentProtect
Hi Luis,
Thank you for the review! We're glad the process was quick and easy for you. Hopefully you never need to use the protection—but we’re here if you ever do!
—The ShipmentProtect Team
Svar från ShipmentProtect
Hi there,
Thank you for your review! We're happy to hear your experience was quick and easy.
—The ShipmentProtect Team
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.