Ship Camps Omdömen 

606
•
TrustScore 4.5 av 5

4,6

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Shipcamps made the process incredibly easy. Unfortunately FedEx scratched my front porch by dragging the trunks across it rather than lifting them and upon arrival at camp I was notified that my son’s... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

First time using Ship Camps, hesitant initially, however , super simple and efficient. All texts and emails were answered immediately and with clarity. Even after the bags were picked up from my fro... Se mer

Betygsatt 5 av 5 stjärnor

First time ever shipping luggage. Very pleased and would recommend. I was extremely nervous about shipping luggage and having it lost. Because this was so easy and inexpensive to use, it made me e... Se mer

Betygsatt 5 av 5 stjärnor

Ship camps has been a great service to our Wekeela familes! They are efficient, responsible and we are very happy with them! Cassidy is the absolute best! What an incredible asset to your company!

Företagsinformation

  1. Fraktbolag

Skrivet av företaget

Founded in 2021, Ship Camps is a safe, convenient, global delivery service for campers’ trunks, luggage, and boxes. With stress-free shipping to and from home, Ship Camps makes the journey to camp easier than ever. Ship Camps offers parents an alternative to carrying, checking, and claiming baggage at the airport. Working in conjunction with world-class logistics providers, Ship Camps ensures on-time delivery for all shipments - guaranteed. Parents can have their child’s bags picked up directly from their home or office and delivered to almost any camp worldwide. Every shipment comes with complimentary insurance and a dedicated tracking team that monitors the progress of campers’ bags every step of the way.

Ship Camps

Skrivet av företaget

We Are Committed To Our Customers
With our dedicated customer support team, we are committed to providing camps, campers, and parents with the highest level of service from start to finish. We strive to provide a seamless and convenient travel experience with a wide array of additional benefits.
We Ship All Your Camp Gear
Ship Camps will collect campers’ luggage, trunks, and boxes from their doorstep and deliver them to camp safely and on-time. Our service is more than just an easy booking platform - it’s the new way to travel to camp. For a free quote, visit www.shipcamps.com today!

Our Hours

We offer support 7 days a week and can be contacted by phone, email, text, or chat to help answer any questions you may have!

We offer support 7 days a week and can be contacted by phone, email, text, or chat to help answer any questions you may have!
Monday - Friday: 8:00 AM to 8:00 PM EST Saturday: 8:00 AM to 5:00 PM EST Sunday: 9:00 AM to 8:00 PM EST

Kontaktuppgifter

4,6

Utmärkt

TrustScore 4.5 av 5

606 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,6

Alla omdömen

(606)

80 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

First time using Ship Camps

First time using Ship Camps, hesitant initially, however , super simple and efficient. All texts and emails were answered immediately and with clarity.
Even after the bags were picked up from my front porch on LI , NY , I texted Ship Camps to confirm and they responded quickly. I’m sold! Repeat customer now.

12 juni 2025
Betygsatt 5 av 5 stjärnor

We used ship camps for the first time…

We used ship camps for the first time this year, they were organized, informative and easy! After our camp bag was picked up, the tracking system kept us up to date with the delivery. And ship camps is much more reasonably priced!

11 juni 2025
Betygsatt 3 av 5 stjärnor

Efficiency- A+/ Shipping - D- F

I was impressed with the efficiency of the pick up and delivery of the trunks.

Picking them up on Saturday, after the campers had left, would have served us much better. The kids did not know what to keep out, or what to leave in. So, that being said, it caused a lot of stressful jamming and packing into our carryons just so we could get on the plane to fly home.

Also, the tops of the trunks had deep scratches and scrapes. The transportation was not handled with much concern for the items, themselves.

8 juni 2025
Logotyp för Ship Camps

Svar från Ship Camps

Hello Bill,

Thank you for your review.

We're glad you enjoyed the efficiency of our service, though we regret to hear of the scratches on the trunks. Our team will be in touch to gather more information about this and looks forward to providing assistance.

If you have any questions or would like to discuss your order further, please do not hesitate to reach us by phone at (855) 540-2267 or via email at customersupport@shipcamps.com. Thank you!

Betygsatt 3 av 5 stjärnor

I did like the customer service you…

I did like the customer service you provided and everything was picked up and delivered in a timely fashion, but unfortunately my daughter's trunk was pretty banged up and we had to order some new hardware for it that was broken. We had hoped this would be an heirloom she'd get to keep, but I'm just hoping the trunk lasts another trip to camp.

20 augusti 2024
Logotyp för Ship Camps

Svar från Ship Camps

Hello Carolina,

Thank you for your review!

We're glad you enjoyed our customer service but regret to hear of the damage to your daughter's trunk. Our records do not show that you contacted us directly on this, so a member of our claims team will be reaching out to assist.

Please do not hesitate to reach us by phone at (855) 540-2267 or via email at customersupport@shipcamps.com. Thank you!

Betygsatt 2 av 5 stjärnor

Our bag was randomly left at someone…

Our bag was randomly left at someone else's home. Luckily this person had a mutual friend and tracked us down where we were able to retrieve it. I assume this is the fault of fedex and not ship camps. I called and they apologized and were able to ensure the second bag went to the right place, but I am not the only person of our groups whose bags were left at random houses!

23 augusti 2024
Betygsatt 3 av 5 stjärnor

Delivery date for returning bags incorrect

We had no issues with bag pick up and delivery to camp. Unfortunately, we had issues with the returning of the bags. Our bags were delivered to the house 4 days earlier than we were told. We were not in town and had to scramble to make arrangements for someone to get the bags and store them from us. We received two different delivery dates on our tracking as well - one that said in transit and would be delivered on the expected date and another that said in transit and would be delivered that day (4 days early). It was hard to even know which one to follow as they were not in sync or accurate.

10 augusti 2024
Logotyp för Ship Camps

Svar från Ship Camps

Hello HG,

Thank you for your review!

We're sorry for any confusion regarding your delivery dates. All shipments are "delivery-by", which means a shipment can arrive prior to the final commit date. In the future, we can set your camper's shipments to deliver to a local FedEx Office Print and Ship location which would hold the shipment for up to 5 days after arrival for customer pickup.

If you have any questions or would like more information on this option, please feel free to contact our team at (855) 540-2267 or via email at customersupport@shipcamps.com. Thank you!

Betygsatt 5 av 5 stjärnor

They were terrific

They were terrific! One bag came even sooner than expected. And one had lost its mailing tag, but they took the time to look us up using the name (from luggage tag) and texted me that they had our bag and we figured out the rest. Excellent communication. Thank you!

20 augusti 2024

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

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Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

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