CHECK YOUR BILLING STATUS. Product is ok but your account will get billed 2 or sometimes 3 times a month. In August 2026, I had 3 automatic deductions from Shimma and it’s still continuing after I ch... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I didn't think it would work, but its by far the best product I've used for evening out my skin tone. I hadn't tried any body coverage makeup before but I'd used different serums and they didn't do an... Se mer
The shade didn't match but Nyla's customer service was outstanding. She was understanding, professional and helped me through the color exchange process. I was sent the mocha shade in the body coverag... Se mer
Företaget har svarat
While the product did go on smoothly and did not come iff easily, found that I had to mix two colors to get clise to my skin tone. The darker shade left me with a burgundy/red tone the next shade lig... Se mer
3,4
Medel
30 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 80 % av sina negativa omdömen
Svarar vanligtvis inom 2 veckor
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
I want to thank Nyla for amazing customer service
I want to thank Nyla for amazing customer service. She was very knowledgable and respectful towards me and helped me replace my shade when I chose the wrong one initially. Thank you
24 juli 2026
Omdöme utan inbjudan
Svar från Shimma
Hello Brittney,
Thank you so much for your lovely review! We’re so happy to hear that Nyla was able to help you and make your experience a great one. We’re glad she could assist you with replacing your shade and finding the right one for you. We’ll be sure to share your kind words with Nyla. Thank you again for your support! 💛
I purchased Shimma to cover my hand
I purchased Shimma to cover a significant scare on my hand. Due to the complexity of my hand, I couldn’t achieve the desired coverage. I worked with Nyla, provided requested documentation. Nyla was understanding and supportive in helping me resolve my issue.
29 juli 2026
Omdöme utan inbjudan
Svar från Shimma
Thank you for sharing your experience, K T. We’re glad Nyla was able to support you and help make the process easier. We appreciate your patience in providing the requested information, and we’ll be sure to pass along your kind words to Nyla. Thank you for giving us the chance to assist you :)
I love how well it evens out my tone on my legs
I love how well it evens out my tone on my legs. It matched my skin tone and didn't look too fake, it looked nice and natural. Once it dried and set in it didn't look too cakey, and i had to rub really hard to get it off, so it stays on really well.
11 juli 2026
Omdöme utan inbjudan
Svar från Shimma
Hello Wynn,
Thank you so much for sharing your awesome experience! We’re so happy to hear that Shimma helped even out your skin tone and gave you a beautiful, natural-looking finish. It’s great to know that the shade matched well, didn’t feel cakey, and stayed on so nicely. We truly appreciate your support and love hearing how much you’re enjoying it! 💛
It covers absolutely nothing and I have…
It covers absolutely nothing and I have very light discoloration on legs. I’m curious as to how it was advertised to cover the lady shoulder tattoo.
24 juli 2026
Omdöme utan inbjudan
Svar från Shimma
Hello Yetta,
We're sorry to hear that the coverage wasn't what you expected. We understand how disappointing that must have been, especially after seeing the product demonstration.
For the best results, we recommend applying the product in thin, even layers and allowing each layer to dry before adding another. This can help build coverage, particularly on areas with discoloration. The appearance can also vary depending on your skin tone and the shade selected.
We'd really like the opportunity to help. Please send us your order number or the email address you used to place your order, and we'll look into your order right away. We'll be happy to offer application tips or help find the best solution for you.
Thank you for your feedback, and we hope we can make this right.
False advertising
1) I was so excited I got rid of the box and couldn’t tell the color without opening the tubes. 2) The colors are more Golden than my dark complexion even though I bought 2 different shades.
3) I applied half the bottle no coverage 4) I gave up on my leg and applied to my face drive 1hour to meet with friends my first hug transferred on a white shirt!!!!
False advertising.
1 juni 2026
Omdöme utan inbjudan
Svar från Shimma
Hello Leone,
We're very sorry to hear that your experience wasn't what you expected. We understand how disappointing it is when the shade doesn't look right, the coverage isn't as expected, and the product transfers after application.
For the best results, we recommend applying a thin, even layer to clean, dry skin and allowing it to dry completely before getting dressed or having skin-to-fabric contact. If you were looking for more coverage, you can also let the first layer dry and then apply a second thin layer.
That said, we'd really like to look into your order and help find the best solution for you. Please send us your order number or the email address you used to place your order, and we'll assist you right away.
Thank you for your feedback, and we hope we can make this right for you.
Horrible
Horrible! These colors are not accurate whatsoever! The colors online DO NOT MATCH WHAT YOU GET. Even the color chip in the box is in NO WAY the color of the actual product. What a WASTE OF MY MONEY!!
28 juli 2026
Omdöme utan inbjudan
Svar från Shimma
Hello Christie,
We're very sorry to hear that the shade you received did not match your expectations. We understand how disappointing that is, especially when you were relying on the color shown online and on the packaging.
Please send us your order number or the email address you used to place your order, and we'll look into this right away. We're here to help and will do our best to find a solution for you as quickly as possible.
Thank you for sharing your feedback. We appreciate the opportunity to make this right.
This company is in China which I didn't…
This company is in China which I didn't know that. I ordered this product on 7/5 and still haven't received it. After reading the reviews I don't think I even want it when it finally gets here.
Please do your research. Had I did research I would never had ordered from this company.
5 juli 2026
Omdöme utan inbjudan
Svar från Shimma
Hello Melissa,
Thank you for sharing your feedback! We’re really sorry for the wait and understand how frustrating it can be when an order takes longer than expected.
We’d love to clarify that we are a US-based company. Due to the amazing response and the high demand for our products, we recently sold out of our US inventory and had to ship some orders directly from one of our manufacturing locations. This is the reason for the longer shipping times, and we sincerely apologize for the inconvenience.
We really appreciate your patience and support while we work to keep up with demand. We hope you’ll give us the chance to make your experience a positive one when your order arrives :)
At first I was genuinely interested in…
At first I was genuinely interested in purchasing this product because the ingredients sounded promising, especially arbutin and tranexamic acid. So I decided to do some research (like a responsible human) before spending my money. To my dismay the more I looked into the company, the more concerned I became.
Issue 1:
The FIRST and biggest issue I found was with the reviews displayed on the company's website. I noticed that multiple reviews were repetitive, I'm talking almost word for word perfection but were attributed to COMPLETELY different people. The exact same testimonials appeared under different names, different ages, and even different star ratings (sketchy sketchy). For example, one review that claimed that dark spots disappeared after two months was posted under several different names. Another review that claimed that they saw results after three weeks appeared multiple times with different names as well. I also found identical reviews discussing sun spots, knees and elbows, and forehead dark patches, all copied and reused with different names.
As a potential customer, this instantaneously made me question the authenticity of the reviews. Customer reviews are supposed to help people make informed decisions. If reviews are being duplicated and assigned to different people, it becomes very difficult to know which experiences (if any) are genuine.
Issue 2:
I also noticed that many of the promotional product images appear to be AI-generated or heavily digitally rendered instead of using the actual photographs of the product. I understand thats using rendered images isn't necessarily wrong but when combined with questionable testimonials, it doesn't really inspire confidence.
I then checked Trustpilot and found a low TrustScore along with complaints from other customers regarding customer service and their overall experience. After seeing this and in addition to my own findings convinced me not to place an order.
I'm not writing this review to claim that the product itself does or doesn't work because I never actually purchased it. My concern is with the company's marketing practices and transparency. I believe customers deserve authentic reviews and honest advertising so they can make informed decisions with their money.
I honestly hope the company fixes these concerns by removing duplicate testimonials, verifying customer reviews, and being more transparent in the future. Until then, I personally don't feel comfortable purchasing from this brand.
23 juli 2026
Omdöme utan inbjudan
Svar från Shimma
Hello Sashu,
Thank you for taking the time to share your feedback and for explaining your concerns in such detail. We understand why the issues you mentioned would affect your confidence in our brand.
We take feedback about our website, customer reviews, and product presentation seriously. Our goal is always to provide clear and accurate information so customers can make informed decisions, and we appreciate you bringing these concerns to our attention.
We're sorry that your research left you feeling uncomfortable about purchasing from us. Your comments have been shared with our team for review as we continue working to improve our customers' experience and the information we provide.
If you have any specific questions or would like to discuss your concerns further, please feel free to reach out to us. We truly appreciate your honest feedback and the opportunity to improve.
Sent two email asking to have one of…
Sent two email asking to have one of the two bottles i bought replaced with a darker color and never received a response to either email. Will not buy from them again.
3 juli 2026
Omdöme utan inbjudan
Svar från Shimma
Hello Cyvette,
We're very sorry to hear that you didn't receive a response to your emails. We understand how frustrating that must have been, especially when you were simply trying to exchange one of the two bottles you purchased for a darker shade.
Please send us your order number or the email address you used to place your order, and we'll look into this right away. We're here to help and will do our best to find the right solution for you as quickly as possible.
Thank you for bringing this to our attention. We hope you'll give us the chance to make things right.
Shimma body cover up.
This company does not sell what they advertise. The tint doesn’t match the color associated with the promotional photo.
They don’t reply to emails. If I had done my research before purchasing it would have shown this company is in china & are rip offs. A product meant for people of color sold & made in china is definitely not recommended.
This is a terrible product. Don’t buy.
5 juli 2026
Omdöme utan inbjudan
Svar från Shimma
Hello Akua,
We're so sorry to hear that the Shimma™ Black Seed Oil Body Coverage Perfector did not meet your expectations.
We understand how disappointing it is when the shade looks different from what you expected, and we're also sorry if you felt your emails were not answered. That is never the experience we want our customers to have.
Please send us your order number or the email address you used to place your order. We'll look into your case right away and do our best to help with a solution as quickly as possible.
We truly appreciate your feedback and hope you'll give us the opportunity to make this right.
Best,
Shimma Customer Experience Team
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
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Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.