Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Very nice friendly staff. No pressure to buy anything.I talked to Adeela about the recent passing away of my Mum, she was so caring. Excellent customer services. I am a regular customer in Shiffonz an... Se mer

Betygsatt 2 av 5 stjärnor

The clothes were lovely in themselves, but we were sent the wrong sizes and pieces missing with the little amount of beading already falling off if nor already missing when initially opened. As it was... Se mer

Företaget har svarat

Betygsatt 1 av 5 stjärnor

Travelled all the way from Lancaster, the customer service was terrible, I purchased a full price £500+ outfit with no discount at all, when I returned home they’ve left on the security tag when I’ve... Se mer

Betygsatt 5 av 5 stjärnor

Beautiful outfit the picture does not do justice. In real outfit was stunning wore this on Eid and got endless compliments. The quality of the outfit was really good you won’t be disappointed. I order... Se mer

Företaget har svarat

Företagsinformation

  1. Damklädesbutik
  2. Klädbutik

Informationen kommer från olika externa källor

Shiffonz Entered the market with the first retail outlet in 2003, Shiffonz is a new look into the world of Fabrics. We have Revolutionized the concept of Retailing, and taken it into a new era.


Kontaktuppgifter

3,6

Medel

TrustScore 3.5 av 5

529 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har inte besvarat negativa omdömen

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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 1 av 5 stjärnor

Wouldn’t even rate the outfit or…

Wouldn’t even rate the outfit or customer service one star!

The outfit was poor quality, the work on the outfit broke off within the first two hours of wearing it. I contacted the Bradford store where I explain what happened to a female member of staff she responded with ‘I don’t know what to say’ what does she mean she doesn’t know what to say? How unprofessional, if she doesn’t know what to say or do she shouldn’t be employed there.

She then requested images which I sent over they refused to assist and said no refund would be provided as it has exceeded 14 days, so I requested a partial refunded they still refused. I told them I would be leaving a review and they did not care and ignored my message.

Would not shop from here again and would advise everyone else not too!

25 februari 2022
Omdöme utan inbjudan
Logotyp för Shiffonz

Svar från Shiffonz

Hi Noor,

I’m sorry we let you down. Please send your order details to sales@shiffonz.com. We do have a returns policy which all our stores follow, however if the fault is under the 14 days we would definitely resolve this problem for you.



Thanks again for your feedback – we look forward to the chance to make this right.

Shiffonz

Betygsatt 5 av 5 stjärnor

Beautiful fabric great stitching lovely…

Beautiful fabric great stitching lovely designs,never disappointed

25 februari 2022
Omdöme utan inbjudan
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Svar från Shiffonz

Hi Sadia,

Thank you for your review, we appreciate the kind words! We’re thrilled to hear that you had such a great experience with us!

Thanks again for your lovely review and supporting us!

Shiffonz

Betygsatt 5 av 5 stjärnor

Great online store

I was struggling to find a outfit for a wedding where I live and your site made everything easy, thank you and I love the dupatta

11 februari 2022
Omdöme utan inbjudan
Logotyp för Shiffonz

Svar från Shiffonz

Hi Sonia,

Thank you for your very kind review. We hope to maintain a good service all the time and look forward to you shopping with us again

Shiffonz

Betygsatt 5 av 5 stjärnor

Nice and elegant

Nice fabric and good quality I love all the dresses

9 februari 2022
Omdöme utan inbjudan
Logotyp för Shiffonz

Svar från Shiffonz

Hi Samia,

Thank you for your very kind review. We hope to maintain a good service all the time and look forward to you shopping with us again

Shiffonz

Betygsatt 5 av 5 stjärnor

Excellent customer service and lovely…

Excellent customer service and lovely dress

9 februari 2022
Omdöme utan inbjudan
Logotyp för Shiffonz

Svar från Shiffonz

Hi Ruweena,

Thank you for your review, we appreciate the kind words! We’re thrilled to hear that you had such a great experience with us!

Thanks again for your lovely review and supporting us!

Shiffonz

Betygsatt 3 av 5 stjärnor

Don't look here rip off

I really like the website but the it is to expensive so I think if the price were cheaper like 100 or 50 I will buy everything they are to expensive so don't look here.

7 februari 2022
Omdöme utan inbjudan
Logotyp för Shiffonz

Svar från Shiffonz

Hi Jennie,

At Shiffonz we have something for everyone, our prices vary depending on the item. We're sorry you think our prices are expensive, we do occasionally have huge sales! Keep a look out and we hope you find something around your budget.

Thanks again for your feedback

Shiffonz

Betygsatt 5 av 5 stjärnor

Really good quality just annoying that…

Really good quality just annoying that P&P is so expensive. They need to have a cheaper option that’s under £4 rather than just a fast track £7 delivery option.

5 februari 2022
Logotyp för Shiffonz

Svar från Shiffonz

Hi Adilah,

Thank you for your very kind review. We hope to maintain a good service all the time and look forward to you shopping with us again

Shiffonz

Betygsatt 5 av 5 stjärnor
Logotyp för Shiffonz

Svar från Shiffonz

Hi Thaki,

Thank you for your very kind review. We hope to maintain a good service all the time and look forward to you shopping with us again

Shiffonz

Betygsatt 1 av 5 stjärnor

Useless customer service

2 februari 2022
Omdöme utan inbjudan
Logotyp för Shiffonz

Svar från Shiffonz

Hi Imran,

At Shiffonz, we always want to put our customers first, and I apologise that we fell short this time. I’m sharing your feedback with the internal team so that they know what happened, how it affected you, and what can be done to make sure this doesn’t happen again.

I hope you’ll allow us to make it up to you. If you’d like to talk more, please feel free to reach out to me personally at sales@shiffonz.com

Thanks again for the feedback, and take care!

Shiffonz

Betygsatt 5 av 5 stjärnor

Stunning outfit, great service

The outfit I purchased was stunning, looks exactly as the picture, infact better in person. Great quality! Loved the outfit! The service I received from Shiffonz was also great, online and in the shops! Overall very happy with the purchase. ☺️

2 februari 2022
Omdöme utan inbjudan
Logotyp för Shiffonz

Svar från Shiffonz

Hi Shahida,

Thank you for your review, we appreciate the kind words! We’re thrilled to hear that you had such a great experience with us!

Thanks again for your lovely review and supporting us!

Shiffonz

Betygsatt 5 av 5 stjärnor

Very satisfied with my purchase

Very satisfied with my purchase. Excellent quality material and nice design. Quick delivery!

31 januari 2022
Omdöme utan inbjudan
Logotyp för Shiffonz

Svar från Shiffonz

Hi Abida,

Thank you for your very kind review. We hope to maintain a good service all the time and look forward to you shopping with us again

Shiffonz

Betygsatt 5 av 5 stjärnor

The staff at the Bradford store were…

The staff at the Bradford store were very helpful..they looked for other sizes that we required online..to see availability.

30 januari 2022
Omdöme utan inbjudan
Logotyp för Shiffonz

Svar från Shiffonz

Hi Nasreen,

Thank you for your review, we appreciate the kind words! We’re thrilled to hear that you had such a great experience with us!

Thanks again for your lovely review and supporting us!

Shiffonz

Betygsatt 5 av 5 stjärnor

Very fast delivery

Very fast delivery, packaged well. Lovely suit for the price, unfortunately size too small for my daughter and sadly need to return.

25 januari 2022
Omdöme utan inbjudan
Logotyp för Shiffonz

Svar från Shiffonz

Hi Farhana,

Thank you for your very kind review. We hope to maintain a good service all the time and look forward to you shopping with us again

Shiffonz

Betygsatt 5 av 5 stjärnor

Purchased first time from this site

Purchased first time from this site, really happy with all 3 products that I bought,
Sizing is very accurate and material depending on the design was spot on,
Wore the black suit and received many compliments, no issue with any delivery, received on time.
Would recommend to have a look at the site you may find something you like

24 januari 2022
Omdöme utan inbjudan
Logotyp för Shiffonz

Svar från Shiffonz

Hi Sadiya,

Thank you for your review, we appreciate the kind words! We’re thrilled to hear that you had such a great experience with us!

Thanks again for your lovely review and supporting us!

Shiffonz

Betygsatt 1 av 5 stjärnor

No order no refund what are u people doing

I didnt get my order said no one home but i was, then took a week to send it back to me then said we cant do then said will come tue but gave to the wrong house, wrong address 10 roads away, then said its lost in the post, when the lady came said its in my house but i cant give coz the driver will come , then i said give me refunded still wasiting for it , waiting over a week for my money to go in my account,cant never order from u again 0/10

21 januari 2022
Logotyp för Shiffonz

Svar från Shiffonz

Hi Khalid,

At Shiffonz, we always want to put our customers first, and I apologise that we fell short this time. I’m sharing your feedback with the internal team so that they know what happened, how it affected you, and what can be done to make sure this doesn’t happen again.

I hope you’ll allow us to make it up to you. If you’d like to talk more, please feel free to reach out to me personally at sales@shiffonz.com

Thanks again for the feedback, and take care!

Shiffonz

Betygsatt 1 av 5 stjärnor

Its happening 2nd time i ordered some…

Its happening 2nd time i ordered some thing at 1st it wasn't in stock n than i ordered something else than they said i hv to pay more 12 pounds for delivery when i already paid 8 pound delivery charges for 20 pound suit so much disappointed doesn't mention the in stock stuff n proper delivery charges

20 januari 2022
Logotyp för Shiffonz

Svar från Shiffonz

Hi Samrah,

Please note our delivery charges are down to the weight of the item and the location of where the item is being delivered. Please send your details to sales@shiffonz.com and we will look into why this amount was charged, we will then inform you as to why this amount was charged.


Shiffonz

Betygsatt 2 av 5 stjärnor

Odd set up .althought the online shop…

Odd set up .althought the online shop was great .can't say the same in regards to store (Bradford).
I needed to order in place of something that was damaged (they called to offer me this choice )watsap is shocking ..takes forever to reply not only that. .not very courteous message procedure either .I asked specifically for them to keep me informed. Ignored me ....sent one suit by itself ..again didn't tell me ...
Rang store on day of returning items to make sure was ok to do so ..Rang landline 18 times .no answer.....
Then at the store I asked the girl on the till who BTW was stood at the counter right whre the phone was...and said "the owners don't work weekends so no one answers the phone " the shop was literally dead ....
She herself had no idea on return process so called for help. Nice man .well mannered. Who did the return for me .
In all honestly Shiffonz needs to send staff to learn how to deal / speak with people and manage their business because in all honesty I've never seen anything like it .
The shops lovely and so are the clothes ...the watsap and the female staff is a thumbs down from me.
You keep apologising to people who have complained...yet it continues .shows how it's only money that talks...no care for change .

14 januari 2022
Logotyp för Shiffonz

Svar från Shiffonz

Hi Yasmin,

We're sorry to hear that. Our office is closed over the weekend, our staff who deal with these enquiries work from mon-fri 10:30am-6:30pm.

If you’d like to talk more, please feel free to reach out to me personally at sales@shiffonz.com

Thanks again for the feedback, and take care!

Shiffonz

Betygsatt 3 av 5 stjärnor

Dress wasn’t as shown in the picture…

Dress wasn’t as shown in the picture and I’m pretty sure I still haven’t received a response back

10 januari 2022
Omdöme utan inbjudan
Logotyp för Shiffonz

Svar från Shiffonz

Hi Shahera,

We appreciate your feedback, and I’m sorry we let you down.
Please note, items that we are aware are slightly different to the images on the website are noted in the description "design reference only". If you require images of the suit we will happily send them over to you via whatsapp.

Thank you,
Shiffonz

Betygsatt 5 av 5 stjärnor

Love shiffon

Love shiffon

I really love shiffon's dresses . I'm with shiffon since 3 years. Really pleased what I got .. just wanted to say I love shiffon..

7 januari 2022
Logotyp för Shiffonz

Svar från Shiffonz

Hi Saba,

Thank you for your very kind review. We hope to maintain a good service all the time and look forward to you shopping with us again

Shiffonz

Betygsatt 5 av 5 stjärnor

Absolutely beautiful piece

Absolutely beautiful sharara from Shiffonz, with absolutely excellent customer service ​as always.
The team in Bradford are so helpful, and always do whatever they can to assist you.

5 januari 2022
Omdöme utan inbjudan
Logotyp för Shiffonz

Svar från Shiffonz

Hi Umm,

Thank you for your review, we appreciate the kind words! We’re thrilled to hear that you had such a great experience with us!

Thanks again for your lovely review and supporting us!

Shiffonz

Detta är Trustpilot

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