Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Very nice friendly staff. No pressure to buy anything.I talked to Adeela about the recent passing away of my Mum, she was so caring. Excellent customer services. I am a regular customer in Shiffonz an... Se mer

Betygsatt 2 av 5 stjärnor

The clothes were lovely in themselves, but we were sent the wrong sizes and pieces missing with the little amount of beading already falling off if nor already missing when initially opened. As it was... Se mer

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Betygsatt 1 av 5 stjärnor

Travelled all the way from Lancaster, the customer service was terrible, I purchased a full price £500+ outfit with no discount at all, when I returned home they’ve left on the security tag when I’ve... Se mer

Betygsatt 5 av 5 stjärnor

Beautiful outfit the picture does not do justice. In real outfit was stunning wore this on Eid and got endless compliments. The quality of the outfit was really good you won’t be disappointed. I order... Se mer

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Företagsinformation

  1. Damklädesbutik
  2. Klädbutik

Informationen kommer från olika externa källor

Shiffonz Entered the market with the first retail outlet in 2003, Shiffonz is a new look into the world of Fabrics. We have Revolutionized the concept of Retailing, and taken it into a new era.


Kontaktuppgifter

3,6

Medel

TrustScore 3.5 av 5

529 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 1 av 5 stjärnor

They asked for more shipping even…

They asked for more shipping even though I paid about 30 pounds
Such a thief

3 juli 2022
Logotyp för Shiffonz

Svar från Shiffonz

Hi Saleha,

Unfortunately, the delivery charges are down to our courier service. We do not have any power over the shipping costs

Please feel free to email us at: sales@shiffonz.com and we will look into this for you

Thanks again for your feedback – we look forward to the chance to make this right.

Shiffonz

Betygsatt 5 av 5 stjärnor

Onky £15 suit looks £70! Very happy

It was my first time wearing ready made clothes and it's perfect. Such a beautiful outfit for only £15! My sister thought it was £70! Really happy. I have my regular shop now 😊

2 juli 2022
Logotyp för Shiffonz

Svar från Shiffonz

Hi Sara,

Thank you for your kind review

We hope to maintain a good service all the time and look forward to you shopping with us again!

Shiffonz

Betygsatt 4 av 5 stjärnor

Outfit arrived on time and loved the…

Outfit arrived on time and loved the design and fit! Ordering from here from now on!

29 juni 2022
Omdöme utan inbjudan
Logotyp för Shiffonz

Svar från Shiffonz

Hi Iffath,

Thank you for your kind review

We hope to maintain a good service all the time and look forward to you shopping with us again!

Shiffonz

Betygsatt 1 av 5 stjärnor

I have had THE WORST experience.

I have had the worst experience.
I travelled an hour and a half to the store in Green Street and tried a dress on in size S. I was given a new dress from the stock room, only to find out the sizing was completely different to one I tried in store and the dress did not fit when getting it home.
Since the wedding is in a week, I made an order online in a size M, and this has arrived.
I called the store to explain and kindly ask if I can post the one which was sized wrong back to the store for a refund, since this was not my error, I have still purchased from them. The lady told me it was MY fault, and I can only have an exchange or credit note. I tried explaining that I have already re-ordered the same dress, due to THEIR ERORR and I just want to get a refund on the dress which I was given in the wrong size. She was incredibly rude, shouting at me saying it was my fault.
I've never had an experience like it.
WORST CUSTOMER SERVICE - if you can call it service!!

21 juni 2022
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Appalling customer service - Poor quality products - please don’t get caught out - double check the entire garments faults are well hidden- refused a refund 15mins after purchase

Appalling customer service, I decided not to take to court as I just don’t have the time. I would strongly encourage customers to stay away from this business. If I could give less in terms of stars I would the service I received from the shop was absolutely appalling I purchased an item and 15 minutes later I return the item as it was faulty they refused to provide me with a refund and I was rightly really confused as to why this was the case, the manager in charge came across very arrogant and aggressive. The service was absolutely appalling and given how I was treated I think the behaviours displayed by the leadership team are are unacceptable. The branch in question was the Bradford branch based on Leeds Road. W

21 juni 2022
Omdöme utan inbjudan
Logotyp för Shiffonz

Svar från Shiffonz

Hi Claire,

You were told the store policy prior to making your purchase, that sale items were non-returnable and non-refundable. You also tried the items on and were happy to purchase.

Please email us on sales@shiffonz.com if there is anything else we can help you with

Thanks,
Shiffonz

Betygsatt 5 av 5 stjärnor

Amazing kurti and the fit was perfect I…

Amazing kurti and the fit was perfect I will buy again

16 juni 2022
Omdöme utan inbjudan
Logotyp för Shiffonz

Svar från Shiffonz

Hi Yasmin,

Thank you for your kind review

We hope to maintain a good service all the time and look forward to you shopping with us again!

Shiffonz

Betygsatt 1 av 5 stjärnor

Trousers and kamiz too tight…

Trousers and under kamiz too tight couldn’t wear it i had to use different top underneath and different trousers, also meterial is not soft as i thought so I washed the trousers so i couldn’t even return the dress, very disappointed, looks cheap not worth for tge money i paid. Waste of money.

10 juni 2022
Omdöme utan inbjudan
Logotyp för Shiffonz

Svar från Shiffonz

Hi AB,

We're sorry to hear that you were not satisfied with your order.
Please note, we have a detailed size guide available, to ensure you purchase the correct size.

Unfortunately, due to you washing the garment we are unable to accept a return. If however a return was requested prior to the garment being washed, we would have offered a full refund.

We hope you understand.
If you have any other questions please email us at sales@shiffonz.com

Thanks,
Shiffonz

Betygsatt 5 av 5 stjärnor

Order was shipped very fast

Order was shipped very fast! Product was true to the description and very pretty. Will order from this website again.

9 juni 2022
Logotyp för Shiffonz

Svar från Shiffonz

Hi MN,

Thank you for your kind review

We hope to maintain a good service all the time and look forward to you shopping with us again!

Shiffonz

Betygsatt 5 av 5 stjärnor

Excellent service

Excellent service and wonderful staff. I will definitely be shopping from Shiffonz again.

7 juni 2022
Omdöme utan inbjudan
Logotyp för Shiffonz

Svar från Shiffonz

Hi SB,

Thank you for your kind review

We hope to maintain a good service all the time and look forward to you shopping with us again!

Shiffonz

Betygsatt 1 av 5 stjärnor

I ordered a long dress for Eid but my…

I ordered a long dress for Eid but my order wasn’t the same as the photo. The dress had hanging beads at the bottom of the dress picture but the dress I received didn’t have. The main reason I ordered this dress was because of the beads which makes it more classy. I was very disappointed and it was too late to return coz Eid was close.

3 juni 2022
Omdöme utan inbjudan
Logotyp för Shiffonz

Svar från Shiffonz

Hi Salma,

We're sorry you were not satisfied with your item. We have a service in place where if you request real images of items, we are more than happy to send them across to you, before you make your purchase.

Please feel free to email us at: sales@shiffonz.com and we will look into this for you

Thanks again for your feedback – we look forward to the chance to make this right.

Shiffonz

Betygsatt 5 av 5 stjärnor

Although I thought the suit was a bit…

Although I thought the suit was a bit dear for its price I was happy with it’s design and quality and the speed with which it arrived, well before Eid.

1 juni 2022
Omdöme utan inbjudan
Logotyp för Shiffonz

Svar från Shiffonz

Hi Aisha,

Thank you for your kind review

We hope to maintain a good service all the time and look forward to you shopping with us again!

Shiffonz

Betygsatt 5 av 5 stjärnor

Loved the outfit and delivery was super…

Loved the outfit and delivery was super quick. Recommended Shiffonz to family and friends :)

30 maj 2022
Omdöme utan inbjudan
Logotyp för Shiffonz

Svar från Shiffonz

Hi Taz,

Thank you for your very kind review. We're so glad you loved your suits.

We hope to maintain a good service all the time and look forward to you shopping with us again!

Shiffonz

Betygsatt 4 av 5 stjärnor

The clothes itself was gorgeous my mil…

The clothes itself was gorgeous my mil loved the material
4 stars because delivery price is ridiculous

27 maj 2022
Omdöme utan inbjudan
Logotyp för Shiffonz

Svar från Shiffonz

Hi Rahimna,

Thank you for your kind review. Our delivery charge is due to our courier service, unfortunately this is not down to us. However, we use the best possibly delivery service to ensure your items are delivered within 2-5 days.

We hope to maintain a good service all the time and look forward to you shopping with us again!

Shiffonz

Betygsatt 1 av 5 stjärnor

Not what we had expected

Not what we had expected. Not happy or impressed I really did expect better from Shiffonz. I feel like the pictures displayed online are edited as it looked different.

27 maj 2022
Omdöme utan inbjudan
Logotyp för Shiffonz

Svar från Shiffonz

Hi Khadeijah,

We're sorry you were not satisfied with your item. We have a service in place where if you request real images of items, we are more than happy to send them across to you, before you make your purchase.

Please feel free to email us at: sales@shiffonz.com and we will look into this for you

Thanks again for your feedback – we look forward to the chance to make this right.

Shiffonz

Betygsatt 4 av 5 stjärnor

Good to do business with you but as…

Good to do business with you but as loyal customer we never offered discount . Shame

24 maj 2022
Omdöme utan inbjudan
Logotyp för Shiffonz

Svar från Shiffonz

Hi Rehana,

Thank you for your review.

We try to offer our customers the best service, however our items are at fixed prices; unless they are on sale. We hope you can understand

Thanks,

Shiffonz

Betygsatt 5 av 5 stjärnor

I’ve got exactly what I wanted as it…

I’ve got exactly what I wanted as it was on the website

15 maj 2022
Omdöme utan inbjudan
Logotyp för Shiffonz

Svar från Shiffonz

Hi Shamsun,

Thank you for your very kind review.

We hope to maintain a good service all the time and look forward to you shopping with us again!

Shiffonz

Betygsatt 4 av 5 stjärnor

My dress came promptly with DPD

My dress came promptly with DPD. It is of very good quality and you definitely get your money’s worth. The embroidery is super detailed and very heavy. The stitching is also well done. It’s only certain coins that aren’t stitched on very well but everything else is pretty much on point

12 maj 2022
Omdöme utan inbjudan
Logotyp för Shiffonz

Svar från Shiffonz

Hi Seasoning,

Thank you for your very kind review.

We hope to maintain a good service all the time and look forward to you shopping with us again!

Shiffonz

Betygsatt 5 av 5 stjärnor

Beautiful dresses

Beautiful dresses . Everybody like it.

11 maj 2022
Omdöme utan inbjudan
Logotyp för Shiffonz

Svar från Shiffonz

Hi Farzana,

Thank you for your very kind review.

We hope to maintain a good service all the time and look forward to you shopping with us again!

Shiffonz

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