The Patented Original SHHHOWERCAP® Omdömen 

**ZERO Star rating**
WORST purchase experience of my LIFE. Can’t even get a refund after TWO years….. I purchased 1 x Black shower cap on 4 April 2022. It hasn’t arrived, I’m still waiting, and they have stopped responding to my countless emails. I have proof of everything and everything I have said is truthful. I should not have ordered from this company in the first place. It would have been very helpful to have seen reviews like mine at the time of purchase.

To add based off reply: your team offered to refund “cost of shipping” only as a “sorry for taking so long to ship your order”. I have not been refunded for the cap itself. I would like the rest of my money refunded. I have sent you a couple more emails in the last couple of weeks…no response from you until your response to my public review!

As of 27 July 2024, I haven’t received this shower cap you offered to send me in your reply to this review OR a full refund of the cap you never sent.

Love my SHHHOWERCAP - had it for many years and it holds up great. So much more chic than a regular shower cap and I love supporting female owned businesses too !!

The shower caps are great, but 5 months to receive them? What bad business to not even check in with the customer at some point with a status. I even emailed, heard nothing back. Absolutely ridiculous, will not be ordering again.

I waited (not exaggerating) over a year, if not more (i can’t even remember at this point), to receive this product. It’s a basic shower cap. The one i got from CVS for $5 works just as well, if not better for thicker hair. I never review products but this was quite possibly the most ridiculous consumer experience I’ve ever had 😂

I feel like 2 stars is very generous! I ordered my shower cap November 2023 & didn’t receive it until April 2024. The shower cap is cute & stylish, but pretty tight on my small head, has not stretched much. If you have a larger sized head with a medium to full amount of hair good luck! $50 is really expensive too. I bought another shower cap on Amazon for $10 that is adjustable with a nice lining & is just as stylish for $10 that is much better quality. Hope this helps!

I ordered this shower cap over a year ago and finally received it last week. For the first six months I tried corresponding with the company (even chatting directly with the founder via instagram once!). They refused to cancel my order and refund me. Instead I was told I had to wait for my cap then I could send it back to them if I wanted a refund. Also, the shipping ETA was always quoted as 2 weeks - every single time I spoke with them … for 6 months. I finally gave up - the emotional toll wasn’t worth the $40 they were holding hostage.
Then, a few weeks ago I get an email notification that my cap has shipped! Wow. The truth is, this is my 3rd cap from them. I’m an OG fan. I am using her, she works perfectly and she looks great in my bathroom. But! when she wears out someday I will not be replacing her with another Sssshowercap. The experience was just too over the top terrible.

I ordered this cap on Dec. 5, 2023. Tried to communicate with you only to be put off. Cap arrived in late April, well after I needed it for a Christmas gift. It was a gift for my daughter in law. In the mean time she was able to place an order when I was put off as you were taking a break.

I love this brand and product so much.
I took one of the caps back to Australia for my sister who is a die hard shower cap user. She’s just never had one of these before. I also have one for myself and I love a product that is designed and produced thoughtfully, to last, and that is made onshore in the United States, is women owned and operated! Thank you for creating such an iconic product!

Chic and well made. Also super cute to give as a gift

I am obsessed with Shhhowercap! I’ve been using their products for years and cannot get enough. I have one in each bathroom for myself, for visitors and even one for when I travel. They’re so durable and help me keep my hair fresh with my on the go lifestyle.

I have curly hair, this shower cap smash’s my hair so I may as well just wash it. I cannot use this!

The best ever

Absolutely love my shhhowercap! No other product comes close to the quality and design, so I’m hooked for life!!

I placed the order for this cap on December 9th, 2022. I thought that I would receive the cap by December 25, 2022. However, Christmas came and went and there was no cap. I inquired to customer service via email, which is the only way to contact this company. Initially I received no correspondence. One month then two months go by and I have inquired to customer service again. This time I repeatedly kept getting automated replies. ultimately by May or June 2022 I basically gave up trying to reach out to see if I could get a refund for my order which was $50. All of a sudden on September 1, 2022 I received an email from an actual individual. In that email, it was relayed to me that I would receive my cat by September 30 or I would get a full refund. September 30 came and went, and there was no cap delivered to me and there was also no refund. I then inquired to customer service or replied to that same email to ask about my refund and I was assured that my cap would come. By December I had told the company to forget my order and not reach out to me via email anymore. All of a sudden on April 4, I was notified that my cap would be delivered on April 9. and on April 9, 2000 2416 months after it was originally ordered out of nowhere the cap showed up. So the only positive thing out of all of this is that after 16 months the company actually did deliver the product. However, I think that the company needs to actually look at themselves and explain to me everything that they did wrong, they did everything that they did, and what they are going to do in the future to make sure that this happens to no other customers.

I have bought at least 6 shower caps from #shhhowercap over the past many years. I use mine almost every single day, and has been one of the best gifts for that woman who has everything. The company seemed to disappear for awhile, but I am happy to say they are back. 😁👍🏻
I just received my new shower cap, “The Wish”, and I’m
so excited! Trust me, once you use this shower cap you will never use anything else. It fits well, dries quickly, and the design choices are great. I highly recommend.

Huge shhhowercap fan. I don’t understand these poor ratings! Very much looking forward to the new product line

Amazing company! Amazing brand! Amazing product! And amazing customer service!!!!!!!

I placed this order in December 2022. I tried for months to cancel and obtain a refund due to ridiculous delays. I tried to get a response from the company for months, and never got one. 16 months later I received the product. I can't support this company or its product. The only way I can initiate a return is via email. It has been 2 weeks and I'm still waiting for action. Terrible Customer Experience All Around--and the product simply isn't worth it.

Ordered products in November. Was totally ghosted and received no communication from the company until the package arrived in March, ~4 months after the original order.

Terrible communication with no updates on product status

Took them 2 years and multiple emails and phone calls to receive my one little shower cap! But they took my money right away. It’s a scam, the cap was cheap material!