Just recently bought my mini force amd had a small problem, customer support was amazing, resolved the problem in less than 10 minutes amd has made me a lifelong customer. Great product. When my custo... Se mer
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Det här tycker kunderna
I have been shopping around for a blower for my Bernese Mountain dog for a while and was hesitant because of how much the “good” ones cost. I wish I would have bought this a long time ago. It cut dryi... Se mer
I really was blown away at how fast the shipping is, considering I live on the other side of the US. All communications were fast, concise and painless. I LOVE my new table and accessories - all mat... Se mer
Fedex damaged dryer/shipping box split open. Shernbao refused to send return tag even tough multiple photos were sent of box prior to opening. Accessories missing due to opened box. Sent 6 or 7 ema... Se mer
Företagsinformation
Skrivet av företaget
Shernbao Pet Products was established in 1999 as a comprehensive manufacturing and trading company of pet grooming equipment and supplies. We serve pet grooming and veterinary communities for over 20 years by providing professional, quality and value priced products. Our rich product line includes all kinds of clippers, dryers, bathing tubs, grooming tables, veterinary tables, cages, grooming tools and etc. We have excellent teams who focus on products development & design and production to ensure that you get the best products for the success of your grooming business. In 2019, we built a service team and logistics facility in California, US to better serve the North America customers. This allows us to timely response to orders fulfillment and service requests.
Kontaktuppgifter
910 Canal Pl, 91746, City of Industry, USA
- 626-549-1212
- info@shernbaousa.com
- shernbaousa.com
Fast shipping
Poor Shipping Standards
Was fantastic to find the part I needed which ultimately allowed us to repair our dryer but the cost for shipping and time for shipping was pathetic. Ordered on a Thursday, did not ship until the following week and arrived on a Saturday. Paid a flat rate of $10 and was very disappointed. Not happy that supplier made money on the shipping and took the cheapest option possible. I only ordered a switch. I did contact the company about there shipping service and still have not heard back from them.
I am so impressed with this company's…
I am so impressed with this company's customer service. We have been sent two dog dryers and both have been defective. They have sent us out a new one both times. Hoping third time is the charm!
Love the pet dryer purchased for my…
Love the pet dryer purchased for my business. Quick and easy ordering of routine replacement brushes.
I spoke to a representive on Facebook…
I spoke to a representive on Facebook chat and got the answers I needed quickly. I’m so glad Shernbao offers this convenient chat option.
I’m a Karen and they made me happy …
Just recently bought my mini force amd had a small problem, customer support was amazing, resolved the problem in less than 10 minutes amd has made me a lifelong customer. Great product. When my customers leave after boarding they look phenomenal all because of my shernbao dryer and styling products. Definitely 5 star in my book
very pleased with the products as well…
very pleased with the products as well as speedy shipping of complete orders
Had to replace the motor in the super…
Had to replace the motor in the super cyclone dryer. I'm so glad it was in-stock and the price wasn't outrageous! It was fairly simple to swap out motors also!
Excellent customer service
Excellent customer service. Absolutely great quality merchandise!
The table came in shortly as promised…
The table came in shortly as promised and handled a broken piece quickly.
I love my table
I love my table. Its.well made, and the convenience of being able to adjust it up it down it great. I've groomed standard poodles as big as 73 lbs pounds about 27 inches. The bar still works with size of a dog. You do have to watch when you your clippers plugged in. I have noticed I run up Against them and end up unplugging them. The blow dryer works really well and, has lots of drying power. Very pleased so far with my purchase. It has only been a few weeks so I can't speak for longevity, but the products do seem to be really well made. It did take about a month to arrive, but I was aware of the delay when ordering the product. I will definitely be ordering my dryer stand soon.
Shipping was slow and tub damaged upon receipt
Shipping was slow. Tub came damaged. Missing three feer. Called the number on the business card included in the shipment and have not heard back.
Would Definitely Recommend
I have been shopping around for a blower for my Bernese Mountain dog for a while and was hesitant because of how much the “good” ones cost. I wish I would have bought this a long time ago. It cut drying time by more than half and even with daily brushing, the undercoat tool removed a lot of extra fur. Her coat is so much softer than when I tried using a regular blow dryer and it feels healthier. I was worried about it being loud or making weird noises that would scare her, but I think it’s pretty quiet and neither the dog nor one of my cats seemed bothered by it. I would definitely recommend.
Love their products
Love their products. Clippers are amazing and so is my low table.
I have had nothing but excellent…
I have had nothing but excellent service with Shernbao. They stand behind their product and make sure your happy with everything. I had a dryer come in with some damage during shipping, I called the company immediately and they took care of everything. I will be ordering from them again.
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