Shaws Department Stores Omdömen 

250
TrustScore 4 av 5

4,0

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 2 av 5 stjärnor

I am disgusted with a 15 cent charge for a paper bag. I am equally disgusted with the method with which it sold, you are standing there looking at a bundle of items and asked would you like a bag, I'v... Se mer

Betygsatt 5 av 5 stjärnor

Amazing customer service instigated by Therese in Dun Laoghaire and extended to her colleagues in Wexford and Waterford when I was searching for 2 duvet sets. The team tracked them down and I was able... Se mer

Betygsatt 5 av 5 stjärnor

I Ordered online on Wednesday night, I had confirmation on Thursday morning. Later in the day I had the delivery details and my order arrived on Friday before 10am. Amazing service

Betygsatt 5 av 5 stjärnor

Very helpful lady called Liana in the bra fitting department . Very knowledgeable in this area. Nice and approachable. Very happy with the service .

Företagsinformation

  1. Varuhus

Skrivet av företaget

Shaws is an Irish family owned business established in 1864 that launched online in September 2021. All products shipped from Ireland and packed with care. Presently, Shaws operates 15 stores in the main provincial towns of Ireland and employs almost 1000 people. We remain a family-run business, with many Shaw family members work in various positions throughout the company. As the company has grown, so too has the depth and range of the products we offer; expanding to now include Womenswear, Menswear, Childrenswear, Schoolwear, Footwear, Beauty, Electrical Appliances, Jewellery, Home Solutions, Gifting and more. Being a service-led business, our people have always been vital to our success, with many dedicating their entire careers to Shaws. This loyalty, and their dedication to our customers, is a key factor in our long-standing success. Such commitment to our customers was recognised in 2020 when we were awarded the ‘Best Brand in Retail Sector’ in the CXi Ireland Customer Experience report. Contact us anytime at online@shaws.ie and please visit our new website www.shaws.ie For generations our customers have trusted us with their loyalty and continued support. It is this trust we pride ourselves on. People matter to us at Shaws, which is why when you shop with us, whether in-store or online, we guarantee you quality and care, from our family to yours.


Kontaktuppgifter

4,0

Bra

TrustScore 4 av 5

250 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,0

Alla omdömen

(250)

78 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Staff going that extra mile

Having visited Lingerie department today,I was very happy with way the members of staff treated me. Nothing was too much trouble. Friendly and experienced ,both ladies made my visit seamless,and I bought exactly what I needed.

3 september 2025
Omdöme utan inbjudan
Betygsatt 3 av 5 stjärnor

Visit 29/08/25

Visited Shaws in Waterford on 29/08/25. Lovely store & lovely staff. Had a tasty scone & coffee. When I needed to use the loo, I was given a code to a door on the ground floor. As soon as I opened it, the most disgusting smell nearly overwhelmed me. All the surfaces were filthy & the roll of toilet paper was stained with brown bits. I turned on my heel & left immediately. What a pity to get this small but important detail so so wrong.

29 augusti 2025
Omdöme utan inbjudan
Betygsatt 2 av 5 stjärnor

Acces to the back of shaws is hard to…

Acces to the back of shaws waterford is hard to negotiate . A large BPerfect stand just inside the door is hard to get around. Being disabled, I use a mobility scooter. It’s like this store doesn’t want disabled people or parents with twin buggies. Who thought this was a good idea?

26 augusti 2025
Omdöme utan inbjudan
Logotyp för Shaws Department Stores

Svar från Shaws Department Stores

Hi Catherine,

Thank you for bringing this feedback to us. We apologise for any inconvenience caused during your experience in-store. Please know that, following your feedback, we have reviewed the space and have made changes in the area. We would love you to revisit us and give us an update on your experience. Please get in touch if you require further assistance.

Kind regards,

Béibhinn

Betygsatt 1 av 5 stjärnor

Waited in a 5 HOUR QUEUE for to be told…

Waited in a 5 HOUR QUEUE for to be told I’m not qualified for a item when I was 50 in the queue when I first showed up and everyone skipped ahead , and not in the terms and conditions that you need a ticket , absolutely shit store , against policy

7 augusti 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Very quick and helpful staff

I rang Shaws electrical Athy at 11am on Tuesday 5 August to enquire about the availability of an undercounter freezer. I spoke to Tate who informed me that the particular freezer was in stock. Not only was it in stock but it could be delivered the same day, and it was delivered by 4.30pm, and of course my old freezer was collected. Very impressed with Tate, very helpful and very pleasant to deal with.

5 augusti 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Online shopping is a farce.

Online shopping is a farce. Way behind their competitors with their website. Ordered and paid for trousers. Shaws confirmed my order, took payment, only to email me to say not in stock. Unorganised and unprofessional.

1 juli 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I paid a visit to Shaw's in Waterford…

I paid a visit to Shaw's in Waterford today , I was served by a lovely young lady named Naimh in the underwear debt. She was more than helpful and was an expert in fitting me with my purchase.
Brenda
Wexford.

24 maj 2025
Omdöme utan inbjudan
Logotyp för Shaws Department Stores

Svar från Shaws Department Stores

Hi Brenda,

Thank you for leaving this feedback for our Waterford store! We are delighted that you had a positive experience and hope to see you again.

Kind regards,

Béibhinn

Betygsatt 5 av 5 stjärnor

Made my order on line

Made my order on line. So easy to do it. Had my order in 4 days. Very happy with my purches.

28 april 2025
Logotyp för Shaws Department Stores

Svar från Shaws Department Stores

Hi Helen,

Thank you for getting in touch and leaving this feedback for our online! We are very pleased that you were happy with the service and found it easy and efficient. We hope to serve you again!

Kind regards,

Béibhinn

Betygsatt 5 av 5 stjärnor

Excellent customer service

I was amazed at how easily and promptly a request I had was dealt with. Thank you.

15 maj 2025
Omdöme utan inbjudan
Logotyp för Shaws Department Stores

Svar från Shaws Department Stores

Hi Mary,

Thank you very much for getting in touch and leaving this feedback for us. We are happy to have had the opportunity to serve you and hope you will return to us again in future.

All the best!

Béibhinn

Betygsatt 1 av 5 stjärnor

Do not trust

Great IRL stores however they remove negative reviews for faulty products online

8 maj 2025
Omdöme utan inbjudan
Logotyp för Shaws Department Stores

Svar från Shaws Department Stores

Hi Seán,

We thank you for leaving this feedback and have requested more information about your order so that we may look into this further. We keep all relevant product reviews (positive and negative) visible on our website, as we believe in allowing customers to make informed decisions on their purchases. We are very sorry that this is not what you have experienced, and will endeavor to continue serving our customers online and in-store with transparency.

Kind regards,

Béibhinn

Betygsatt 5 av 5 stjärnor

As usual just delighted with my…

As usual just delighted with my purchase.

28 april 2025
Logotyp för Shaws Department Stores

Svar från Shaws Department Stores

Hi Anamaria,

We are very pleased that you had a positive experience shopping online with us! Thank you for leaving this feedback. We hope to serve you again.

Kind regards,

Béibhinn

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