Shady Rays Omdömen 

Awesome customer service and I love the glasses.

I’ve ordered before and they are good, mid-level quality sunglasses. Don’t believe the claims of speedy delivery. It won’t happen.

Super happy. Dealt with Clark, very quick to respond and has sent a replacement pair, for free. A very good product and ridiculously good customer services.

Bought the sunglasses to walk in. ( Talon)
Light weight and no slippage after sweating.
I’ve had them for a year and no problems.
Can’t say that about a leading brand that starts with an O.

Ordered and received the Cayman glasses with prescription brown lenses. Quality and prescription were spot on. The brown lenses make everything outdoors pop. Especially the golf balls and tennis balls which is what I primarily use them for. Compared to Optery the quality difference is night and day. You pay a little more but the quality of Shady Rays is so much better.

I purchased Shady Rays sunglasses. I was wearing them in my hat and it started to rain a little. Finished and went inside and the gold flake came off and onto my ball cap. I thought wow this is why they have return policy. Well, so I thought. Sent pics into customer service. shady Rays said it was not a poor craftsmanship issue and would not provide with a new set as they advertise. Crap sunglasses. Don’t buy

Placed and order to try these glass 15 days free and either send them back or keep them then they charge you the 15th day. I was charged the 2nd day after ordering. Order status hasn't changed only says order placed and wont allow me to cancel the order SCAMMER

Free replacement is not free. You pay to replace and it is not cheap.

The sunglasses did not fit and after a few emails, they refunded my money.

Communication with customer service was not the best but my problem was resolved

Bought 2 sunglasses for $65 each .. the lenses lasted 1 year and both started peeling. Asked for a replacement and they wanted to charge me $16 each to replace. This is unacceptable. These glasses aren’t cheap .. I could have paid 30-40$ more and got ray bans which last forever. These glasses are Amazon/temu quality for triple the cost .. not worth it

They was super fast to ship my order. Also to answer any questions I had. I love the free replacement with no problems. I like the sunglasses as much as my oakley's. I even talked my wife out of her ray bans for the tangle free glasses which she loves by the way. I will buy from shady rays in the future.

I dislike the shady business practice of selling us a free replacement gimmick. $30 is not free replacement, and to be quite honest you're basically paying what the cheap glasses are worth. I will continue to replace them until my replacements are up but i'm done after that. I like the looks of them but they do not hold up any better than a gas station pair of sunglasses. My problem is the frames, always snap, and I am a very meticulous person. I understand paying a shipping fee but $30 processing plus shipping is ridiculous. I bought a pair of Carerra from sunglass hut with five year free replacement and it is actually free.

Great customer service and quality product. Prescription sunglasses are perfect.

Tint on glasses peeled. 6/16/24 was approved for warranty replacement. 2/12/26 still haven't received the warranty replacement, have been dealing with customer support for that entire time and it's groundhog day over there. Repeat the process with no results.. they suck at keeping their word. Buy another pair of glasses and dobt buy from this company, terrible, terrible, decision.

I finally lost my sunglasses. I went back after 3 or 4 years to act on the “lifetime replacement policy” only to find out they cancelled it. Not sure how you cancel something like a “lifetime policy. Shady indeed……

When I purchased sunglasses from Shady Rays it was said in writing that I had a lifetime replacement policy. 5 years later I finally need to make a claim and they say my 2 year period has expired. They are liars and cheats and I will never do business with them again.

I have bought 2 different styles of Shady Rays. Unfortunately, my favorite pair broke while ice fishing and it was own fault. I received my replacement pair incredibly fast without any questions asked and they shipped them for free. Not only are these sunglasses great quality, the customer service is outstanding!

I was psyched to buy my first pair of shady rays until I recieved the glasses. The packaging is fine and the frames are decent as well but not the lens. There is no crispness and clarity like other glasses I own, they seem cloudy which was really a big disappointment.

Bought it on special and it wasn't what I wanted, would only exchange at the retail price and it took 2 months of bitching to get that done. Now the incessant emails and text can't be stopped. They will rip you off. I took the screwing but now they won't shut up with the adds. There is no place to opt-out of this crap. Their customer severce is in a deep underground well some where with very limited understanding of your problems. They Suck

I went to the Store located at the Oxmore Mall found a pair that looked and fit good, the sign had them at $132.00 and the Black Friday 50% off. Well at check out I was informed the price was off by $10.00 because I picked the blue lenses. He also apologized and said that the sign does not say that but they are $10.00 more. What a ripe off. Then I contacted the company office and they told me the same thing even when the sign does not mention a price difference. No customer service at all