Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

“I ordered prescription sunglasses (Order #7257903), but the fit didn’t work for me — the frames sit on my cheeks and feel too wide. That part is subjective, but what’s disappointing is the lack of... Se mer

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Betygsatt 3 av 5 stjärnor

I dislike the shady business practice of selling us a free replacement gimmick. $30 is not free replacement, and to be quite honest you're basically paying what the cheap glasses are worth. I will co... Se mer

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Betygsatt 5 av 5 stjärnor

Purchased pair of Shady Rays sunshades almost 2 months ago. After 6 weeks, frame cracked while wearing shades. Contacted Company, explained what happened, sent pics of broken shades, & verified purc... Se mer

Betygsatt 1 av 5 stjärnor

Tint on glasses peeled. 6/16/24 was approved for warranty replacement. 2/12/26 still haven't received the warranty replacement, have been dealing with customer support for that entire time and it's gr... Se mer

Företagsinformation

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Skrivet av företaget

High quality Polarized Sunglasses that include lost and broken protection. Live Hard. We Got You.


Kontaktuppgifter

3,0

Medel

TrustScore 3 av 5

517 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har besvarat 25 % av sina negativa omdömen

Svarar vanligtvis inom 1 vecka

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

I lost my sunglasses

After losing my sunglasses so I remember Shady Rays has a replacement policy. So I went through the proper steps and get a replacement pair. And I was shocked at how quickly they responded back! I got my new pair in less than a week. When I opened the package I noticed it was the wrong pair. So I reached out to them and they got me the correct pair! And it only took 4 days!!!! No that's customer service... I have 3 pairs and my wife has a pair.

27 augusti 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great company!

Their staff is very helpful and ready to assist you in any matter that you may have or come across. Very pleased with their customer service and products. Great company!

27 augusti 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I've first come into contact with Shady…

I've first come into contact with Shady Rays this March. I have ordered prescription sunglasses, and regular prescription glasses which turn into sunglasses. The styles the clarity, fit and comfort made me buy 3 more pairs. I was used to paying such higher-up prices on RayBan,Costa, and Vuarnet and the quality was not better than Shady Rays.

26 mars 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Limited Craftsmanship Warranty for 60 days to guarantee quality pro, no fees or shipping costs for buyer.

Purchased pair of Shady Rays sunshades almost 2 months ago. After 6 weeks, frame cracked while wearing shades. Contacted Company, explained what happened, sent pics of broken shades, & verified purchase.
With their 60 day material craftsmanship warranty, they are sending me a new set of sunglasses, with no processing fee or shipping on my part.
Highly recommend Shady Rays sunglasses.

21 augusti 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Shady Rays customer service has come…

Shady Rays customer service has come through for my husband and I over and over again! Always quick responses, understanding and solutions! They always address any concerns we have, sizing, shipping, discounts, replacements, etc. my husband and I ONLY purchase our shades from Shady Ray for the past 5 years, you should too!

17 augusti 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great customer service

Great customer service. Went out of their way to make an order right that they had no obligation to take care of. Also everything was very efficient and fast

9 augusti 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great sunglasses with style

First of all, I am a sunglass snob and only like quality sunglasses; second, I have tried hundreds of pairs of sunglasses and very few of them fit my larger round head. I have several Maui Jim's, that I love and fit me well but I wanted to try some different styles. I have had Oakley's, Ray Bans, and a few others. I saw an ad for the Shady Rays Ace Green Wolf for golf that come in a extra large size that looked great in the ads so I ordered a pair as they are less than half the cost of others I have. I was a little concerned that they would be to large for me. I received them a couple of weeks ago and I was very impressed when I tried them on. I ordered the green mirrored lens (which is more of a blue green but look great). They fit perfect and I love the shape without having the "cat" eye look. They have the perfect tint, not to dark. They provide very sharp contrast, i have used them for a couple of rounds already and they work well on the golf course. They actually have better clarity than my Maui Jim's. They do not move at all while wearing them and the adjustable nose piece is great and are very comfortable to wear and are light weight for a framed pair of sunglasses. They wrap around slightly so they don't stick out. I immediately ordered a pair in the mirror blue lens to have a back up pair as well. Now the true test will be how long they last, a quality pair of sunglasses should last 2-3 years or more without any issues. But so far these look like they will stand up well.

14 augusti 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Ordered sun glasses

Ordered sun glasses. When they came the frame was scratched on the left side. I emailed them for 2 days and got nothing. Don’t buy from these scammers. The quality has really gone to SHIT.

9 augusti 2025
Omdöme utan inbjudan
Logotyp för Shady Rays

Svar från Shady Rays

So sorry to hear this happened with your order! It looks like we emailed you twice on August 13th requesting photos of the damaged items and did not receive a response. I apologize if you did not receive our correspondence. Quality is very important to us and we are more than happy to assist with replacing these with a new pair. You can follow up with our Customer Service Team at support@shadyrays.com and we would be happy to help.

Betygsatt 3 av 5 stjärnor

Sticking to my Oakleys

I ordered a pair of black camouflaged talons from Shady Rays (SR) and received them within a week. I wanted to leave my honest opinion about what I think so here it is. First of all I go through one pair of sunglasses each year due to my job, the hazards and use. Off and on my head, up and down, they get a lot of use. It may be a little early yet because I have not had them very long but I would honestly compare them to Wal-Mart sunglasses. I switch back and forth and do not notice a big visual difference and the plastic bends much like the Walmart glasses. Of course all the money SR spends in advertisement and how social media has hiped them up, its no wonder the SRs cost an average $25 dollars more. I may have to stick to my Oakleys SRs but thanks for trying.

1 augusti 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great place for quality shades

This company was recommended by other athletic trainers as a source for quality yet affordable sunglasses. I loved the variety of styles and they have lots of sales throughout the year. I ordered multiple sunglasses and was able tobreturn the ones I didn't want to keep without any issues whatsoever. In particular I loved the Terrain (Black Glacier) sunglasses and the Navigator (Navy Silver) frames/lenses. Absolutely recommend.

12 juli 2025
Omdöme utan inbjudan
Betygsatt 4 av 5 stjärnor

New to Shady Rays

I am very happy with the optic quality of my Huron Matte Black Polarized glasses. They are of equal quality to the Maui Jim Hookipas that I've been wearing for years and have multiple pairs. The frame quality isn't as good as the MJ's but at less than half the prices, I think it's a good trade off.

25 juli 2025
Omdöme utan inbjudan
Betygsatt 2 av 5 stjärnor

Well I was under the impression that if…

Well I was under the impression that if your glasses get loss, broke or damaged they will replace them. I just tried to replace mine and they want me to pay almost as much as the glasses in processing fees. I paid$25 and to process a new pair is $17. What a ripe off.

21 juli 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

False advertising at its…

False advertising at its finest...beware they will not replace your broke sunglasses for free it cost a $25 processing fee..... really!

18 juli 2025
Omdöme utan inbjudan
Logotyp för Shady Rays

Svar från Shady Rays

Hey JoAnn! At our Protection Programs page, http://protect.shadyrays.com/, you will see two options for replacing your shades. Under our Lost & Broken Warranty, we will replace your shades up to two times within the first 24 mo. of purchase, no matter the reason for a small processing fee.

Under our Limited Lifetime Craftsmanship Warranty, we will replace your shades for life if you ever have an issue with those that should not occur with normal use. The processing fee is waived under this warranty.

If you believe the damage to your shades is a result of a Craftsmanship issue, please send a photo of the defect/damage along with a description of how the damage occurred to our support team at support@shadyrays.com for review and we would be happy to assist.

Betygsatt 1 av 5 stjärnor

Expedited shipping with this company is an outright lie.

When a company offers expedited shipping and guarantees a wait period of only between 24-48 hours to process and send out order, you expect them to do so. That wasn’t the case with me. I’m sure many have paid the 21 dollar and some change price for express shipping only to have the order be FILLED by the 5th day since making the purchase. Now customer support did their best to help but even after placing tickets on my order to have it out much sooner, they completely failed and did not meet or guarantee my order would be delivered by the end of the week. Asked about reimbursement or to get a refund on the shipping fee and yet to have a concrete answer. Overall if you claim and offer these options for shipping and can’t meet them, don’t offer them or hire more personnel. A company that goes into complete shambles with holiday orders or special.

10 juli 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

My prescription sunglasses from Shady…

My prescription sunglasses from Shady Rays which costs hundreds of dollars have broken 3 times now, and Shady Rays refuses to do anything about the actual problem.

The frames keep cracking on their own, in the same manner. I've never had another pair of glasses break in 20+ years, eg Oakleys, SeaSpecs, etc.

7 juli 2025
Omdöme utan inbjudan
Betygsatt 3 av 5 stjärnor

The sunglasses are great if you are…

The sunglasses are great if you are looking for a one night stand or a summer to remember. You need to give it gentle love like don’t submerge it in the pool, more less so a beach. These things tend to accerate the aging process and cause sudden demise of everything the sunglasses promise, which is primarily protection from the sun and also looking cool while fighting the supreme light lord who gives you life. So in summary, if you are someone who expects a couple summers or even an engagement or a marriage, please give this pair a pass. Peace out!

31 juli 2024
Omdöme utan inbjudan

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