I want to give a 10 star! This is incredible legit. I ordered this pair of sunglasses for my boyfriend for valentine day. Ordered Monday and Wednesday morning I was getting my package, right on time.... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
The website was easy to navigate and check out was easy with a number of payment options. The pricing for the OG Elsetree Frame was very good. The only thing that I wish for was more detail dime... Se mer
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I am very disappointed! I received my shades broken. I do not understand how this was shipped out and not checked. Also I still have not received a return label and no contact information to speak to... Se mer
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The glasses that I ordered were shipped and received quickly and were packaged well. They were in perfect shape and just as I ordered. I needed to return the glasses that I purchased due to an error i... Se mer
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Företagsinformation
Skrivet av företaget
Offering incredibly low prices on the latest designer eyewear since 2007, ShadesDaddy provides customers all over the world with some of the best savings around. Featuring the hottest brands on the market such as Ray-Ban, Prada, Dolce&Gabbana, Oakley, Versace, and many more, this is your one-stop-shop for the biggest savings. Whether you’re looking for the latest sunglasses or the best eyeglass frames, ShadeDaddy has the perfect pair at the perfect price! Our mission is to provide our customers with the simplest and safest buying experience on the market, and through years of dedication, we’ve earned the status of one of the most trusted sources for high-end eyewear. We take this status seriously and use it as inspiration as we continue to grow our selection of name-brand eyewear, while never compromising on quality customer service.
Kontaktuppgifter
530 Sawgrass Corporate Parkway, 33325, SUNRISE, USA
- 877-457-5314
- support@shadesdaddy.com
- shadesdaddy.com
4,3
Utmärkt
1 tn omdömen
Ingen inbjudningshistorik registrerad
Det här företaget har inte bjudit in sina kunder. Omdömen kanske inte är representativa
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från ShadesDaddy
Thank you for your support. We truly appreciate your business and look forward to serving you again.
All the best,
Customer Support
Great selection and prices
Great selection and prices. But the 2 pairs of sunglasses I purchased looked very different once I received vs online.
26 augusti 2023
Svar från ShadesDaddy
Hello there!
Thank you so much for sharing with us!
We are so sorry to hear that. We completely understand how disappointing it is to not be fully satisfied with your purchase. To further assist you, a prepaid return label has been via emailed to you directly. Please do not hesitate to ship the order right back to us! We will be more than happy to take care of this for you.
We hope to serve you a much better experience next time around!
All the best,
Customer Support
Svar från ShadesDaddy
Thanks for shopping at ShadesDaddy. We hope to have the pleasure of doing business with you in the future.
All the best,
Customer Support
Fast shipping and highly recommend
The shipping was expeditiously fast. Great quality. I loved everything about it
25 augusti 2023
Svar från ShadesDaddy
Hey there!
We hope you are happy with your purchase! Thank you for being a valued ShadesDaddy customer.
Best regards,
Customer Support
Svar från ShadesDaddy
We know the world is full of choices. Thank you for choosing us!
Best,
Customer Support
The price was right although I wasn't…
The price was right although I wasn't able to use 10% off coupon. Wouldn't take it off
24 augusti 2023
Svar från ShadesDaddy
Hello,
Thanks for shopping at ShadesDaddy!
Please note, only one coupon code may be used per order. At the time of entering the 10% off code, you already had a code placed towards your order. We sincerely apologize for any inconvenience caused.
We hope to have the pleasure of doing business with you again in the future and we will be more than happy to honor the 10% off discount towards your next order.
All the best,
Customer Support
This was a great process
This was a great process. The glasses I ordered were exactly like what it wanted from the store but a fraction of the price. So I just had to get the lenses.
14 augusti 2023
Svar från ShadesDaddy
Hello!
Thank you for your business, your trust, and your confidence. It is our pleasure to work with you.
Best regards,
Customer Support
Very poor customer service
Very poor customer service. I have requested a return on their website twice and I have yet to hear back from somebody. They don’t make it easy for you to return product, hoping the customer would just give up and keep the purchase. I don’t recommend buying off their website at all, it’s a nightmare.
17 augusti 2023
Omdöme utan inbjudan
Svar från ShadesDaddy
Hello,
Thank you for sharing your feedback with us.
We are very sorry to hear about this experience. Please allow us to further assist you. We have sent you a request for more information regarding your order number, etc. in hopes we may further assist you as soon as possible!
Please note, our return portal is checked every day. We apologize to hear that you had a hard time submitting your request for approval. We will take this feedback into consideration.
Please do not hesitate to reach out to us directly as we are very eager to make things right and better for you!
Best regards,
Customer Support
Not great
Not great. One item was not my style and the other was defective. I have reached out to customer service to request a return, but have yet to hear back. The glasses are not genuine, but cheap knockoffs. Save your money
17 augusti 2023
Svar från ShadesDaddy
Hello!
We ask that you please accept our deepest apologies. We take customer feedback very seriously to ensure we follow the right steps to providing exceptional and quality service.
At this time, a prepaid return label has been via emailed to you directly. Please ship back the order and we will take care of this for you.
If there is anything more we can do for you, please do not hesitate to contact and let us know.
Best regards,
Customer Support
I am very disappointed
I am very disappointed! I received my shades broken. I do not understand how this was shipped out and not checked. Also I still have not received a return label and no contact information to speak to anyone. I will be writing a bad review and posting on all social media platforms.
16 augusti 2023
Svar från ShadesDaddy
Hello,
We sincerely apologize for the disappointment and inconvenience at this time. We completely understand your frustration, in which we made it a priority to reach back out to you during your recent interaction with us. We are always more than welcome to assist you in the best way possible. Especially as this issue was completely out of your control and we hate that you had to experience this.
To proceed, a prepaid return label has already been via emailed to you. Please check your spam folder in case you cannot locate the email. Please feel free to ship the order to our returns department.
If there is anything else we may do for you, please do not hesitate to let us know.
Best regards,
Customer Support
Svar från ShadesDaddy
Hello!
Hearing how much you love our products has brightened up our day at ShadesDaddy! Thanks for the great review you left us and for choosing to shop with us!
Warm regards,
Customer Support
Svar från ShadesDaddy
Hi there!
We look forward to delivering another excellent experience to you next time you visit one of our stores. Thanks for choosing to shop with us!
All the best,
Customer Support
Customer service was great
Customer service was great. Not sure who I talked to but everything she told me was true. Quick shipping and nice frames. Thanks
15 augusti 2023
Svar från ShadesDaddy
Hello!
Thanks so much for taking the time to leave a review about our Customer Agent. Our customer’s feedback guides our business and helps us keep improving the service we provide.
We cannot wait to see you again soon!
Best Wishes,
Customer Support
Item was as described and it arrived in…
Item was as described and it arrived in 2 days!
14 augusti 2023
Svar från ShadesDaddy
Hi there!
Thank you for leaving us a review! We won’t settle for less than the best for you!
Best regards,
Customer Support
I made a purchase and there’s no email…
I made a purchase and there’s no email with confirmation number my order is nowhere to be found
14 augusti 2023
Svar från ShadesDaddy
Hello,
I am very sorry to hear about this inconvenience. Please keep in mind, an email confirmation was sent to the email address used to place the order. As well as the shipping confirmation was via emailed to you. I apologize for any misunderstanding at this time.
For the confusion, I have re-sent the emails to you. Please check your spam folder if you cannot find the message in your inbox.
At this time, you are more than welcome to track your order via USPS, as it is currently in transit to you now.
If you need further assistance, please feel free to contact us directly.
Best regards,
Customer Support
Svar från ShadesDaddy
Hi again!
We spotted your 5-star review. Wow! Thank you so much for trusting us, and we can’t wait to help you again in the future.
Best wishes,
Customer support
Love them!
Easy purchase, great price! Very fast shipping. The sunglasses ive bought have been 100% legit, dont hesitate to buy!!
4 juli 2023
Svar från ShadesDaddy
Hello!
We really appreciate you taking the time to leave us your 5-star review. It means a lot to the whole team, and we’d love to have you back very soon.
Best regards,
Customer support
How all I had to do was type in the…
How all I had to do was type in the name and found the glasses
15 augusti 2023
Svar från ShadesDaddy
Hello!
Our customer’s feedback guides our business and helps us keep improving the service we provide. We look forward to delivering another excellent experience to you next time you visit us!
All the best,
Customer Support
Gorgeous Frames!
Very easy website to navigate with fantastic products at incredible prices.
15 augusti 2023
Svar från ShadesDaddy
Hi!
We hope you are happy with your purchase! Thank you for being a valued ShadesDaddy customer.
Best wishes,
Customer Support
Very happy with purchase
Very happy with purchase, Quality is very Good, Shipping was very Good.,They will always have my business. Thank you very much.
15 augusti 2023
Omdöme utan inbjudan
Svar från ShadesDaddy
Hello!
We at ShadesDaddy genuinely appreciate your business, and we’re grateful for the trust you’ve placed in us. We hope you are satisfied with your purchase.
All the best,
Customer Support
Detta är Trustpilot
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