I want to give a 10 star! This is incredible legit. I ordered this pair of sunglasses for my boyfriend for valentine day. Ordered Monday and Wednesday morning I was getting my package, right on time.... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
The website was easy to navigate and check out was easy with a number of payment options. The pricing for the OG Elsetree Frame was very good. The only thing that I wish for was more detail dime... Se mer
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I am very disappointed! I received my shades broken. I do not understand how this was shipped out and not checked. Also I still have not received a return label and no contact information to speak to... Se mer
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The glasses that I ordered were shipped and received quickly and were packaged well. They were in perfect shape and just as I ordered. I needed to return the glasses that I purchased due to an error i... Se mer
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Företagsinformation
Skrivet av företaget
Offering incredibly low prices on the latest designer eyewear since 2007, ShadesDaddy provides customers all over the world with some of the best savings around. Featuring the hottest brands on the market such as Ray-Ban, Prada, Dolce&Gabbana, Oakley, Versace, and many more, this is your one-stop-shop for the biggest savings. Whether you’re looking for the latest sunglasses or the best eyeglass frames, ShadeDaddy has the perfect pair at the perfect price! Our mission is to provide our customers with the simplest and safest buying experience on the market, and through years of dedication, we’ve earned the status of one of the most trusted sources for high-end eyewear. We take this status seriously and use it as inspiration as we continue to grow our selection of name-brand eyewear, while never compromising on quality customer service.
Kontaktuppgifter
530 Sawgrass Corporate Parkway, 33325, SUNRISE, USA
- 877-457-5314
- support@shadesdaddy.com
- shadesdaddy.com
4,3
Utmärkt
1 tn omdömen
Ingen inbjudningshistorik registrerad
Det här företaget har inte bjudit in sina kunder. Omdömen kanske inte är representativa
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Love my shades
I was able to snag these shades for half the price of other sites. Shipping was fast! I am IN LOVE with my shades! They are absolutely beautiful and fit perfectly! I'm very satisfied with my purchase!!
24 december 2022
Svar från ShadesDaddy
We’re thrilled to hear you enjoyed your experience
My order was a gift and I was expecting…
My order was a gift and I was expecting on the date given but it seems it still processing. I did not get to give this as a gift and by the time I get it my visitor will be gone back to their country. I just won’t order from you again, I almost feel like I was scammed.
21 december 2022
Svar från ShadesDaddy
Hello,
Thank you for sharing your feedback with us.
We completely understand your frustration and sincerely apologize for all the inconvenience. We take pride in offering our customers exceptional service and quality and we are so sorry that we fell short with you during your recent experience. Unfortunately, a large bulk of our orders were misplaced by UPS and it caused a great delay in deliveries.
We understand that this cannot change anything at this point, but we do wish to promise you a better experience in the future!
Please feel free to contact us directly if you wish to speak more about your experience or need any further assistance.
All The Best,
Customer Support
I have been emailing this company for…
I have been emailing this company for over a week now and they have not emailed me back. I placed an order on 12/13/2022 didn’t get my order yet and they won’t respond to provide an ETA. I’ve sent emails and tried to call and no response either way.
13 december 2022
Svar från ShadesDaddy
Hi Tanya,
Thank you for sharing your feedback.
We sincerely apologize to hear about any inconvenience. Please note unfortunately at the time you contacted us, it was outside of our business hours. Although a response was provided to you during the next business day. Your full refund was processed, as the shipping carriers lost your package during transit.
We are so sorry for all the inconvenience and we hope to see you again in the future for a much better experience!
All The Best,
Customer Support
Order arrived intact within 4 days
Order arrived intact within 4 days. Great service.
23 december 2022
Svar från ShadesDaddy
Thanks for sharing your experience.
Somehow received the wrong item
Somehow received the wrong item, and they don't answer the phone so I can't figure out how to get the right item
23 december 2022
Svar från ShadesDaddy
Hello Jason,
We apologize for any inconvenience we may have caused. Please note we have sent a prepaid return label so you can send us back the wrong frame received at your convenience. Due to the Holidays and the large number of orders during the season, we may have made a mistake during the shipping process. Please let us make this right for you.
All the best,
Customer Support
Best prices and shipping was fast.
Best prices and shipping was fast.
Quality sunglasses including case.
Will buy again
11 december 2022
Svar från ShadesDaddy
We’re thrilled to hear you enjoyed your experience. We hope to see you back soon!
Svar från ShadesDaddy
Thank you! We hope to see you again soon
Missing booklet and sleeves
I purchased pink Versace sunglasses and they came at a reasonable time, quite fast if you consider it nearing the holidays. As far as I can tell, these sunglasses do seem to be authentic. I compared it to online pictures of
real frames. I was worried they weren't genuine, but I'm relieved they're legitimate. My only real issue was that these frames do appear to have been worn and returned. I found a scratch on the right arm of the sunglasses (it was minor), and the protective sleeves all Versace sunglasses come with were missing. What I found odd was the Luxottica booklet was missing, too; I came to the conclusion these were worn and returned at one point. I have no issue accepting that they were returned, as it would be wasteful if tried on items are discarded, but I would like some compensation. It isn't the end of the world or too noticeable so I'm keeping the frames. Overall, I had a pleasant experience :) I will shop here again
15 december 2022
Svar från ShadesDaddy
Hello Dear Customer!
We apologize for any inconvenience caused; we have shipped a booklet from Versace to amend the error. As you said, the frames are 100% authentic but for some human error, the booklet mas missing; please note we have shipped it to you. You will receive an email shortly with the tracking number!
Regards,
Customer Support
Shipping of the product was slower than…
Shipping of the product was slower than other Sunglass companies that I usually use.
15 december 2022
Svar från ShadesDaddy
Hello,
Thank you for sharing your feedback with us.
We completely understand your frustration and sincerely apologize for all the inconvenience. We take pride in offering our customers exceptional service and quality and we are so sorry that we fell short with you during your recent experience. Unfortunately, a large bulk of our orders were misplaced by UPS and it caused a great delay in deliveries.
We understand that this cannot change anything at this point, but we do wish to promise you a better experience in the future!
Please feel free to contact us directly if you wish to speak more about your experience or need any further assistance.
All The Best,
Customer Support
Svar från ShadesDaddy
Many thanks for the 5-star rating. If there’s anything we can do to improve our offering, please let us know
You guys are horrible
16 december 2022
Svar från ShadesDaddy
Hello Dear Customer,
I am really sorry to hear that you feel this way. We try our best to provide exceptional service and I am sorry we fell short with you.
Please contact us directly, as we are eager to make things right and better!
All The Best,
Customer Support
you are the worst company
you are the worst company, said you had the item then sent the wrong thing. The customer service person actually was arguing with me when it was her mistake
19 december 2022
Svar från ShadesDaddy
Thank you for the feedback! I’m sorry to hear that you received the wrong product. Our goal is always to ship the correct product in a timely manner, we are always working to make our process even more efficient. we have refunded your order and we hope to have the chance to serve you again.
Great price I have been a customer for years very satisfied
Great company I have been a customer for years always satisfied
17 december 2022
Svar från ShadesDaddy
We appreciate your business! We hope to see you back soon!
this website is a total scam
I ordered 2 pair of glasses and I didn’t receive them although it was marked as delivered. I had reached out to the company for a resolution. They told me that they would have to open up a clean with the carrier in order for compensation. A claim was open with the carrier approve the claim. Now when I’m contacting shadesdaddy about the issue and they’re telling me I have to dispute the charge on my bank. UPS already issued a refund back to the shipper so I don’t see why they can’t refund me. I’ve reached out to this company several times via phone and via email and I haven’t received a response yet.
UPDATED 12/30/22
finally received an updated email receipt for my order. the company decided to refund me for the missing items but not the expedited shipping.
UPDATE 3/16/23
company gave me a full refund including shipping.
2 december 2022
Omdöme utan inbjudan
Svar från ShadesDaddy
Dear Customer, I’m sorry to hear that you were frustrated by our "not received, marked as delivered" policy. when orders are marked as delivered and packages have been signed we do have to follow a protocol. please note UPS doesn't refund us for lost packages. to make your experience better and avoid any discomfort we have refunded your order. we hope to see you back soon!
I wish I saw these reviews before I…
I wish I saw these reviews before I ordered from this store. I placed a order over a week ago and didn’t receive a tracking number or email from them.
14 december 2022
Omdöme utan inbjudan
Svar från ShadesDaddy
Hello Mike,
Thank you for contacting us.
I am very sorry to hear about this inconvenience. To further assist you, I ask that you please contact us directly and we will be more than happy to check on your orders status.
All The Best,
Customer Support
I'm visually impaired so I had no…
I'm visually impaired so I had no problem placing my order got my confirmation number and the shipment is on his way so everything seems to be great thank you
19 december 2022
Svar från ShadesDaddy
We are grateful that you took the time to leave us a review.We’re happy to see that you had a 5-Star experience
Requested to cancel order prior to…
Requested to cancel order prior to shipment via email and no response. Also called and they do not answer their phones.
16 december 2022
Svar från ShadesDaddy
Hello,
Thank you for sharing with us.
Unfortunately, at the time that your cancellation was requested, the order was already being processed for shipping. I sincerely apologize for the inconvenience. Although, a prepaid return label was issued to your email address and you are more than welcome to send the order back.
Please feel free to contact us directly for further assistance.
All The Best,
Customer Support
Svar från ShadesDaddy
We are so grateful for your kind words.
Awesome quality frames!
Great buy, Great price. Paid significantly less than the mall price. Will buy again.
For me this store was out of network, still worth it!
16 december 2022
Svar från ShadesDaddy
Thank you so much for taking the time to leave us a 5-star review
I am tight with money and there’s was…
I am tight with money and there’s was option for a payment plan with no interest. Thank you!!
16 december 2022
Svar från ShadesDaddy
We are glad to hear about your experience. We hope to see you back soon!
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