It is impossible to get in touch with the company. Emailed them twice and even sent them DM, no one answered. Shipping was so slow I haven't received my order yet, but was already disappointed with th... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Not only the product and its quality are amazing but also the customer service is extremely excellent. They respond quick and efficiently. All of the people who see my necklace and bracelet ask me whe... Se mer
I bought a ring and earrings from this store, and I couldn’t have asked for a better experience. The staff helped me choose the perfect size, and they were patient throughout the entire process. The r... Se mer
Företaget har svarat
I bought a ring and earrings for summer and they look so shiny and classy. I love how they shine under the sun and suit my skin color. And I usually get allergies from low-quality earrings, but I ha... Se mer
Företagsinformation
Skrivet av företaget
Shabella is the enchanting world of exquisite jewelry based in NYC, founded by two Parsons School of Design graduates and passionate sisters, Patrisha and Isabela. With deep cultural inspirations from their travels, Shabella has evolved from its Latin American roots to embrace the e-commerce frontier. The brand empowers women with bold and confident designs, encouraging them to shine fearlessly in their everyday lives and special occasions.
Kontaktuppgifter
135 Madison av, 06-188, 10016-6712, New York, USA
- contact@shabella.com
- shabella.com
3,5
Medel
43 omdömen
Har besvarat 50 % av sina negativa omdömen
Svarar vanligtvis inom 2 veckor
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Great Customer Service
I contacted the company about my snapped bracelet, and they took the time to email me and offer to exchange or refund my bracelet. They went above and beyond and were willing to send me another one and even threw in a gift for the inconvenience. Great Customer service highly recommend their products!
3 augusti 2024
No allergies
I bought a ring and earrings for summer and they look so shiny and classy. I love how they shine under the sun and suit my skin color.
And I usually get allergies from low-quality earrings, but I haven't experienced any allergy with Shabella’s earrings, even when I wear them in the shower! I am so looking forward to the new collection🤍🤍🤍
17 maj 2024
Omdöme utan inbjudan
The details and craftsmanship of the…
The details and craftsmanship of the accessory I ordered are truly beautiful. Also, the shipping was fast. I look forward to trying the ring sizer you sent along with it so I can purchase a ring soon. Thank you for your thoughtfulness
5 juni 2024
Your consideration for customers and…
Your consideration for customers and quick work are very good
16 maj 2024
It’s good looking
It’s good looking, I like it. And the staff was very helpful. And friendly.
16 maj 2024
Phenomenal customer service
I received a ring as a gift from Shabella which came with a small defect -- nothing big. I messaged the brand to let them know via social media and they were very attentive and even offered to send another replacement ring with a ring sizer! Before sending, they reconfirmed all my details and sent me another shipping link to track my package. Their attention to detail and amazing customer service has definitely gained my trust as a customer and I will be recommending this site to my friends.
10 april 2024
Omdöme utan inbjudan
Svar från Shabella
At Shabella we prioritize our customer needs and we are always happy to deliver the best shopping experience.
Shipping time was great
Shipping time was great. Just a little disappointed in the earrings. Hard to make out the color of the stones , sooo tiny
10 mars 2024
Svar från Shabella
Im sorry Sandy if we couldn't make ur expectations. Please email us eat contact@shabella.com to see if we can help you with it.
Pearl Gold Ring
The pearl ring is absolutely beautiful! I also appreciated the help that I received from the owners! They are great and I will definitely be ordering from this shop again!
17 november 2023
Chic, timeless jewellery
Chic, timeless jewellery that works for everyday wear or special occasions - and great gift choices available as well!
15 november 2023
I found Shabella from Instagram and I’m…
I found Shabella from Instagram and I’m glad I did.
They have all these amazing pieces, for the most unique, high-quality jewelry.
I purchased a ring and earrings and recently went back for the bracelet.
I had to change my shipping details and Patrisha who is the owner of Shabella addressed and resolved the problem promptly.
My order arrived securely packaged and all pieces came with suede pouch, box and ring sizer.
People always ask me where I got my jewelry from a lot, I mean A LOT. All of my friends who got introduced to Shabella from me are happy for their pieces as well.
I will definitely come back for next purchase!
16 november 2023
Quick & Safe delivery
Quick & Safe delivery
I bought a present for my girlfriend and she loved it.
Even though I ordered it from South Korea it only took few days. It usually takes weeks from US shipping, but Shabella had great delivery network somehow.
Last but not least, quality of their jewelry is awesome. Even as a man, I was astonished by the beauty.
6 oktober 2023
Superb!
Superb!
Beautiful accessories
And i always had problem with the size of bracelets but here they have adjustable ❤️
15 november 2023
All wonderful 😍 very good quality and…
All wonderful 😍 very good quality and impeccable service!! I loved my jewelry 🫶🏻
14 november 2023
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