Our hot water system burst and I needed the replacement of hot water unit urgently. I contacted Ryan from Statement Plumbing and Metal Roofing through Service. com. Ryan made time on a very busy day... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Gio Handyman Services cleaned my gutters recently and I honestly couldn’t be happier. He was extremely punctual — right on time, not one of those “between 9-12” windows. The gutters themselves are s... Se mer
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Excellent Results First time user of Service.com.au. Stumbled across it by accident. Amazed by the rapid responses from suppliers. Spoilt for choice, & selected a local tradie who attended the nex... Se mer
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I needed a sparky as mine had retired and saw Service.com.au and thought I'd give them a go. Great decision. Posted a job just and had several replies. Got a decent quote considering it was at Chris... Se mer
Företaget har svarat
4,6
Utmärkt
253 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 87 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Use this platform for all your trades. Great tradies use it which tells you something!
People really need to look at this company before any others. Without them I wouldn’t have found an incredible landscaper, Grass Roots. Which should tell most people that great trades use this service.
They follow up with the trades to see how they went. The staff here are really friendly and extremely easy to deal with. I’m not being paid for my review. I’ve done this willingly to tell people that this platform is reliable and you’ll find great tradies on here. Serendipity
30 juli 2025
Omdöme utan inbjudan
Svar från Service.com.au
Hi Serendipity,
Thank you so much for your thoughtful and genuine review! We’re thrilled to hear that you found a great landscaper through our platform and that Grass Roots left such a strong impression. It’s always fantastic to see customers connecting with quality trades — that’s exactly what we aim to support every day.
We truly appreciate your kind words about our team and follow-up process too. It means a lot that you took the time to share your experience and that you’re recommending service.com.au to others — especially knowing that it came from a place of honesty, not incentive.
Thanks again for your trust and support — we’re so glad we could help.
Warm regards,
The Service.com.au Team
We signed up for this platform with…
We signed up for this platform with high expectations, after being told by a service.com.au rep, it would generate "heaps of leads". Unfortunately, that promise hasn't come close to being fulfilled. The performance has been underwhelming, with no results to show for the time and money we've invested.
We have only used the platform for a short while but the leads we get are a joke. People promoting their own businesses, lawn mowing (we are in construction and don't have lawn mowing selected), people requesting that they need asbestos removed (again, not something we do) & many others.
We have accepted a handful of leads, however, no reply back, not answering calls or emails. When I mentioned this to Grayson (our service.com.au rep), I am met with 'customers aren't sitting by their phones, they have a life and it may take a few more tries to get through'. As a business, we don't have time to be calling and emailing customers multiple times a day, multiple times a week for an initial reply back with no promise of a secured job.
We asked for a refund of the nearly $3000 we paid, but they 'don't do refunds' which is insane for the price we paid with no result.
Do not use this platform, they will persuade you to join with all these promises, then as soon as the money is in their bank they DO NOT CARE.
28 juli 2025
Omdöme utan inbjudan
Svar från Service.com.au
Hi Shania,
Thank you for sharing your feedback. We’re sorry to hear the experience hasn’t met your expectations.
During the initial call with your account manager, the owner of the business selected a flexible 75km package and requested to include both construction and lawn mowing categories. These were added to reflect the business’s plans to expand into broader service types, including construction and associated outdoor work.
Our platform delivers leads based on the preferences selected during setup. While we aim to connect businesses with relevant opportunities, we can’t guarantee job outcomes, as this depends on consistent quoting and timely follow-up with customers.
We understand it can be frustrating when you don’t hear back immediately, but as your account manager explained, customers are not always available straight away, and persistence is often needed in early contact attempts.
Regarding your refund request, as per our terms and conditions, refunds are not offered for change-of-mind or where leads have already been delivered and partially consumed. That said, we’re happy to assist you in reviewing your account settings, updating your lead categories, and providing quoting tips to help improve outcomes.
If you’d like to work through some options, please get in touch with our support team. We’d be glad to help.
I appreciated the ease in which I could recruit the right people for the jobs at hand.
I appreciated the ease in which I could identify two separate work projects that required specific expertise in plastering and electrical work. Advertising via Service.com enabled me to describe the tasks and then receive expressions of interest and approximate quotes to complete the tasks. Additional information from previous jobs completed by tradies assisted me to hire capable personnel who completed the tasks efficiently and in a timely manner.
1 juli 2025
Omdöme utan inbjudan
Svar från Service.com.au
Hi Bill,
Thanks so much for taking the time to leave such a detailed review. We're really glad to hear that you found the platform straightforward and that it helped you connect with capable tradies across both plastering and electrical work.
It’s always encouraging to hear that our service is making it easier for people to find the right help for their projects — especially when it comes to specific trades. Being able to compare quotes and read reviews from other customers is a big part of why we do what we do, and we're so pleased that it made a difference for you.
If there’s ever anything else we can assist with in the future, whether it's a new job or just some help using your account, don’t hesitate to get in touch — we’re always happy to help.
Thanks again for choosing service.com.au!
Warm regards,
The Service.com.au Team
This was an easy and comfortable…
This was an easy and comfortable service. It gave me quick contacts from tradesmen keen to do the work I needed. All four companies who contacted me were impressive. I will certainly use this service in the near future.
16 juli 2025
Omdöme utan inbjudan
Svar från Service.com.au
Hi Tony,
Thanks for the great feedback! We're so pleased to hear you found the process easy and comfortable, and that you connected with multiple impressive businesses.
It's fantastic to know you're planning to use Service.com.au again — we’ll be here whenever you need us!
All the best,
The Service.com.au Team
Very easy to use the service
Very easy to use the service.
Just tell what you want or need here, you will get all services you need.
Great helpers are here saving you money.
17 juli 2025
Omdöme utan inbjudan
Svar från Service.com.au
Hi Sa Nay,
Thank you for your kind words! We're so glad to hear you found the platform easy to use and helpful in finding the services you needed.
Our goal is to make the process as smooth and cost-effective as possible, and it's great to know that the tradies you connected with made a positive difference.
We appreciate you taking the time to share your experience and look forward to helping you again in the future!
Best regards,
The Service.com.au Team
Svar från Service.com.au
Hi Rick,
Thanks for the great feedback! We’re so glad to hear that your experience was simple and effortless — that’s exactly what we aim for. Making the process smooth and stress-free for our users is what Service.com.au is all about.
We appreciate you taking the time to share your experience and hope we can help again whenever you need something done — quickly and easily!
Warm regards,
The Service.com.au Team
Electricians
I was really surprised that companies replied to my enquiry so fast. There was a lot of choice too. I will use this Service again in the future. Thank you.
16 juni 2025
Omdöme utan inbjudan
Svar från Service.com.au
Hi Gail,
Thank you so much for your lovely review! We’re so pleased to hear that you were pleasantly surprised by the quick responses and the number of options available to you. That’s exactly the kind of experience we strive to provide — fast, reliable, and full of choice.
We’re thrilled to know you’ll be using Service.com.au again in the future, and we’ll be here whenever you need help finding the right professional for your next project.
Thanks again for your kind words!
Warm regards,
The Service.com.au Team
Svar från Service.com.au
Hi Kathy,
Thank you for your feedback! We’re so glad to hear that you experienced quick and efficient service — that’s exactly what we aim to deliver.
We really appreciate you taking the time to share your experience and hope to assist you again whenever you need reliable support for your next project.
Warm regards,
The Service.com.au Team
Good except couldn’t take down job…
Good except couldn’t take down job easily when accepted.
26 juni 2025
Omdöme utan inbjudan
Svar från Service.com.au
Hi Raylene,
Thank you for taking the time to share your feedback. We're really glad to hear that your overall experience with Service.com.au was positive, but we're sorry to learn that removing your job listing wasn’t as straightforward as it should have been.
We’re always looking for ways to improve our platform, so your comment is very helpful. If you're ever in a similar situation again or need assistance with anything on the site, please don’t hesitate to reach out to our team at 1300 523 787 — we’re always happy to help.
Thanks again for using Service.com.au, and we hope to assist you again in the future with an even smoother experience.
Warm regards,
The Service.com.au Team
Svar från Service.com.au
Hi Kerry,
Thank you so much for your feedback! We’re so pleased to hear that you found the platform easy to use and received prompt responses. Creating a simple and efficient experience for our users is exactly what we aim for, so it’s great to know we hit the mark.
We really appreciate you taking the time to share your experience, and we hope to assist you again in the future with any upcoming projects.
Warm regards,
The Service.com.au Team
Svar från Service.com.au
Hi Toshi,
Thank you so much for your kind words! We’re thrilled to hear you had a great experience with Service.com.au. It means a lot to know our platform was able to meet your expectations and provide the support you needed.
We’re always here if you need help with another project in the future — thanks again for being part of the Service.com.au community!
Warm regards,
The Service.com.au Team
Traders are great
Traders are great! Ben did the jobs perfectly and efficient! Service.com.au provides a good connection for the tradies to offer a prompt work platform for us, thanks all of you!
17 juni 2025
Omdöme utan inbjudan
Svar från Service.com.au
Hi Leo,
Thank you so much for your fantastic feedback! We’re so pleased to hear that Ben completed the jobs perfectly and efficiently — and that you had such a positive experience with the tradespeople you connected with through our platform.
It’s wonderful to know that Service.com.au helped provide a prompt and reliable connection, making the whole process easier for you. We truly appreciate your kind words and support, and we’re here whenever you need help with your next project.
Warm regards,
The Service.com.au Team
did an excellent job lopping my two…
did an excellent job lopping my two lillypilly worked, very hard, cleaned up after the job took all the rubbish away. I would use them for my next job.
13 juni 2025
Omdöme utan inbjudan
Svar från Service.com.au
Hi Susan,
Thank you so much for your kind review! We’re thrilled to hear that you had such a positive experience — from the hard work and professionalism to the thorough clean-up and removal of all the rubbish. That’s exactly the level of service we love to see from the businesses on our platform.
It’s great to know that your lilly pilly trees were well taken care of and that you’d be happy to use the same team again for your next job. We truly appreciate your feedback and look forward to helping you again when the time comes!
Warm regards,
The Service.com.au Team
Well done
The Feedback and follow up is really quick. Friendly people on the line! Well done!
7 juli 2025
Omdöme utan inbjudan
Svar från Service.com.au
Hi Annemarie,
Thank you so much for your lovely feedback! We’re so pleased to hear that you’ve had a positive experience with our team and that our follow-up and support have been quick and friendly. Providing a responsive and welcoming service is something we genuinely take pride in, so your words mean a lot.
We’re grateful you took the time to share your experience, and we’re always here to help whenever you need us next. Thanks again for being part of the Service.com.au community!
Warm regards,
The Service.com.au Team
Service.com is the one stop shop for all your maintenance needs!
Being new to the city and having no idea who to call, Service.com answered my prayers with one click!
It is so easy to use and felt like ‘a one stop shop for all your maintenance needs’! And the response time was so quick!
Thanks for providing a great service and using reliable trades.
26 juni 2025
Omdöme utan inbjudan
Svar från Service.com.au
Hi Tammi,
Thank you so much for your wonderful review! We’re so happy to hear that Service.com.au was able to support you, especially as someone new to the city. It’s fantastic to know that the platform made it easy to find reliable help quickly — that’s exactly what we aim to provide: a simple, trusted, one-stop shop for all your maintenance needs.
We truly appreciate your kind words and are thrilled that the fast response times and dependable trades made a difference for you. If there's anything you ever need in the future, we’ll be right here to help again!
Warm regards,
The Service.com.au Team
Quick and done to specifications
Quickly had someone contact me about the job and it was completed the following day, coming in at the price of the quote. Would definitely use again!
4 juni 2025
Omdöme utan inbjudan
Svar från Service.com.au
Hi Stacey,
Thank you so much for your feedback! We’re delighted to hear that you had such a smooth experience — from receiving a quick response to having the job completed the very next day, and all within the quoted price. That’s exactly the kind of efficiency and reliability we aim to deliver.
We’re so pleased that you’d consider using Service.com.au again, and we’d be more than happy to help with any future projects you have in mind. Thanks again for your kind words!
Warm regards,
The Service.com.au Team
Good workers and prompt replies.
The website was easy to use and the handyman who volunteered for the job was friendly, co-operative about times and extremely competent.
17 juni 2025
Omdöme utan inbjudan
Svar från Service.com.au
Hi Jean,
Thank you so much for your lovely feedback! We’re delighted to hear that you found the website easy to use and were connected with a friendly and competent handyman who was flexible and responsive to your needs. That’s exactly the kind of experience we aim to provide — simple, stress-free, and backed by quality service providers.
We really appreciate you taking the time to share your experience and hope to assist you again whenever you need help with another task or project.
Warm regards,
The Service.com.au Team
Svar från Service.com.au
Hi Gay,
Thank you for your feedback! We’re so glad to hear that you found Service.com.au easy to use and that the process made it simple to connect with interested professionals. That’s exactly what we aim for — a smooth, hassle-free experience that saves you time and gets the job done.
We appreciate you taking the time to share your experience and hope to assist you again in the future whenever you need reliable support.
Warm regards,
The Service.com.au Team
It was easy to post the job
It was easy to post the job, and I received calls within 10 minutes! I recommend Service for being practical and having good companies.
17 juni 2025
Omdöme utan inbjudan
Svar från Service.com.au
Hi there,
Thank you for your great feedback! We’re so pleased to hear that posting your job was easy and that you started receiving calls within just 10 minutes — that’s exactly the kind of efficiency we aim to provide.
It’s fantastic to know you found the platform practical and were connected with quality companies. We really appreciate your recommendation and are glad we could help make the process smooth and stress-free for you.
Thanks again for using Service.com.au — we’ll be here whenever you need us next!
Warm regards,
The Service.com.au Team
Tiling job
Tiling job
Prompt response to request,
Prompt response to appointment and quote and start and completion of job.
Job well done thank you
5 juni 2025
Omdöme utan inbjudan
Svar från Service.com.au
Hi Nikki,
Thank you so much for your lovely review! We’re thrilled to hear that everything from the initial request to the completion of your tiling job was handled promptly and professionally.
It’s always great to know when a project runs smoothly from start to finish, and we’re so glad we could help connect you with the right professional to get the job done well. Your feedback means a lot, and we really appreciate you taking the time to share your experience.
Thanks again for choosing Service.com.au — we’re here whenever you need us next!
Warm regards,
The Service.com.au Team
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.